Love the products, super cute. Really soft stretchy material for the thongs which is nice. Love the custom dresses, the sizes were just a bit hard to choose and get right, the material isnt as stretch... See more
Company replied
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Review summary
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Reviews shaping this summary
The communication through whatsapp was helpful! And the fit is super comfy, the only issue I had was the shoulder design didnt line up perfectly with the top of the design on the shirt but honestly su... See more
Company replied
The quality of the items actually surprised me! I don’t know, I think cause I had read so many bad reviews and also for the fact they don’t charge that much I was expecting something decent or bad... See more
Company replied
It's nice but the spring the ciggerette box to open is annoying be nice if we can physically open it ourselves as a few times cos of that spring ciggerettes have fallen out and maybe the band that hol... See more
Company replied
Company details
Written by the company
At Cherrykitten we love every passion and interest in y2k because it is a reference to your UNIQUENESS. Your new clothes are made to please yourself, and so is your life.
Contact info
No. 8 Ng Fong Street, A112, Kowloon, HongKong, 999077, HongKong, Hong Kong
- support@cherrykitten.com
- www.cherrykitten.com
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I ordered a custom print crop tank for…
I ordered a custom print crop tank for Pride and baby it was better then expected
26 June 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Better than expected for Pride? That's exactly the energy we love. 😎
Thanks for the love. 🙌✨
Best regards,
Cherrykitten Customer Service Team
Great experience ordering here
First of all. The T-shirt is cute and comfortable, and makes all the macho homophobes at the gym uncomfortable… that is also fun.
Second from order to delivery the service was great and I have looked on your page for more cute things I could wear.
Great quality, great service, and lots of fun things to choose from
30 June 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Making the gym a little less comfortable for the macho homophobes while looking cute and comfortable? That's a power move. 😎
We love that you're already browsing for more — great quality, great service, and lots of fun choices. 🙌
Thanks for the love. ✨
Best regards,
Cherrykitten Customer Service Team
Gorgeous quality and so fun that you…
Gorgeous quality and so fun that you can choose your own design
25 July 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Gorgeous quality and custom design options — that's a fun combo. ✨
Thanks for the love. 🌟
Best regards,
Cherrykitten Customer Service Team
Luv them but more sizes plzzz!
Love the products, so cute and the bedazzlements haven't come off. Just wish there were clearer sizing charts and more size optionsfor thicker baddies
19 June 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Love the energy — cute designs, bling that stays put, and a shoutout for more inclusive sizing. 😎
We hear you loud and clear — clearer charts and more options for thicker baddies are on our radar. 🙌✨
Thanks for the love and the honest feedback.
Best regards,
Cherrykitten Customer Service Team
Love my T shirt medium was a little big…
Love my T shirt medium was a little big but it works
16 July 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Love that the T-shirt works even with a little extra room — sometimes a relaxed fit is just right. 😎
Thanks for the review. 🙌✨
Best regards,
Cherrykitten Customer Service Team
Sizing
The quality was okay and I liked the pieces but they were way too small, even when considering the size chart. Order at least two sizes bigger than what you would usually order. The fabric is stretchy but it gets seethrough when it stretches
16 July 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
We're sorry the sizing didn't work out — even with the chart, and the fabric going see-through when stretched is definitely not ideal. 🙏
Please reach out to support@cherrykitten.com so we can help sort this out for you. 💪
Best regards,
Cherrykitten Customer Service Team
Reply from Cherrykitten
Dear customer,
Great shirt and quick delivery — short, sweet, and we love it. 😎
Thanks for the review. 🙌✨
Best regards,
Cherrykitten Customer Service Team
Quality, selection and customer service top notch (Thanks, Antoine! ✨️)
I have made many orders from cherrykitten by now, and honestly am thrilled with them all. On top of the designs being unhinged as hell, and super fun, the customer service when there's something wrong with your order is top notch. Fixing the issue via whatsapp was convenient and response times were extremely fast, especially compared to many other sites. My customer services rep was so helpful, explained everything in detail and really put in the extra mile helping me out - thank you Antoine! You're a star! Give this person a raise, cherrykitten 💖
24 July 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Unhinged designs, top-notch service, and Antoine going the extra mile — we love everything about this review. 😎
So glad the WhatsApp support worked smoothly and you're thrilled with every order. 🙌✨
We'll make sure Antoine gets the recognition they deserve. 💖
Best regards,
Cherrykitten Customer Service Team
Reply from Cherrykitten
Dear customer,
Fast shipping and perfect quality — short, sweet, and spot on. 😎
Loved the review right back. 🙌✨
Best regards,
Cherrykitten Customer Service Team
(edited, weve come to a solution) No Product delivered + breaking EU laws
Edit: Weve come to a solution and a refund has been issued, date 24. July.
Ive ordered a tshirt at cherrykitten. The order was confirmed on 8. June. It was shipped on 16. June. Today is the 23. of July and neither according to the tracking link, or at my appartment, ive received the package.
And not only do they take ages or just idk forgot my order, ive been in quite some dispute with them via email aswell. According to EU consumer laws and international laws im entiteled to a order cancellation with full refund. That is a law. Ive declared my cancellation even before shipping.
Their reply was simply something along the lines of we dont do that here cause it doesnt align with our policies.
In conclusion cherrykitten
A) breaks EU consumer laws
and
B) doesnt even deliver the product or the compensation
Due to no efforts made by cherrykitten to resolve the issue i will have to take certain steps now.
23 July 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you for updating your review — we're glad we were able to reach a solution and issue your refund. 🙏
We sincerely apologise for the delays and the frustration caused along the way. Your feedback about EU consumer laws and communication has been taken seriously, and we're working to improve our processes. 💪
If you have any further questions, don't hesitate to reach out.
Best regards,
Cherrykitten Customer Service Team
Reply from Cherrykitten
Dear customer,
New wallet and already loving it — that's what we like to hear. 😎
Thanks for the cute review. 🙌✨
Best regards,
Cherrykitten Customer Service Team
Looooved my shirts!!!
10 July 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Looooved your review!!! 😎
Thanks for the energy. 🙌✨
Best regards,
Cherrykitten Customer Service Team
I had a problem and Anne was so amazing…
I had a problem and Anne was so amazing and she fixed it. big thanks to her
22 July 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thanks for the shoutout — Anne will be so happy to hear this. 😎
Glad she could fix things and turn it around for you. 🙌✨
We'll make sure she sees your kind words.
Best regards,
Cherrykitten Customer Service Team
Products are fabulous
Products are fabulous, sizes are true to size, quality is good and the cap is great!
15 July 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Fabulous products, true-to-size fit, great quality, and a cap that delivers — that's a clean sweep. 😎
Thanks for the love. 🙌✨
Best regards,
Cherrykitten Customer Service Team
Everything went well
Everything went well, the delivery took very long but it's normal because I'm in Mexico. The clothes are made in quality materials and it makes the way worth it. I'm working on my second order as I type this 🙂
15 July 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Long delivery but worth the wait — and a second order already in the works? That's the kind of review we love. 😎
Glad the quality made it worth it for you in Mexico. 🙌✨
Happy shopping!
Best regards,
Cherrykitten Customer Service Team
very happy
Good quality items, was delivered in a good amount of time too :)
13 June 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Good quality and delivered right on time — short, sweet, and we love it. 😎
Thanks for the review. 🙌
Best regards,
Cherrykitten Customer Service Team
Everything's perfect
Honestly, a really great store. I'm totally impressed and would order from them again and again. The quality is great, delivery was on time as promised - everything was perfect.
17 June 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Honestly, this review made our day. 😎
Great quality, on-time delivery, and you'd order again and again — that's the dream. 🙌
Thanks for the love. ✨
Best regards,
Cherrykitten Customer Service Team
I have a few tops from them
I have a few tops from them, all good quality, takes a bit of time to come to the UK but worth it
21 July 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
A few tops in and still loving the quality — that's the kind of loyalty we appreciate. 😎
UK shipping takes a little patience, but we're glad you think it's worth it. 🙌
Thanks for sticking with us. ✨
Best regards,
Cherrykitten Customer Service Team
Order as described
Order as described. Delivered on time. Great communication. Recommended!
7 July 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Order as described, on-time delivery, and great communication — short and spot on. 😎
Thanks for the recommendation. 🙌
Best regards,
Cherrykitten Customer Service Team
10/10 customer service experience
Vivi was my customer service member. They were very helpful and prompt with their responses to my emails. They were very responsive, respectful, and polite. A 10/10 customer service experience!
4 July 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Vivi bringing the 10/10 energy — prompt, polite, and respectful. That's the kind of service we love to hear about. 😎
Thanks for the shoutout. 🙌
Best regards,
Cherrykitten Customer Service Team
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