Having never ordered 'chemist' goods online before, I was pleasantly pleased. Delivery was as fast and wothout issue. As someone that doesnt get out if the house often, I will absolutely use this serv... See more
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Review summary
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I am disabled and can no longer drive and cannot get out unless being taken by someone. ChemistDirect is therefore particularly good for me and allows me to buy the more personal items for myself. Th... See more
After Royal mail lost , miss delivered, some deliveries I changed back to the local pharmacy. But for my standard list it took two weeks of having to return to pick up unavailable medicine. This was u... See more
Have used this chemist a few times and they've never let me down, my new order was delivered the following day no hassle whatsoever well packed and a time slot. That is what i call a service, woul... See more
Company details
About ChemistDirect.co.uk
Information provided by various external sources
Chemist Direct
Chemist Direct is the UK’s number 1 online pharmacy, with over 5000 products covering a full range of non-prescription medicines, vitamins, supplements, toiletries, fragrances and more.
Since 2007, the company has served over 1 million customers and remains committed to excellent service and value for money. Chemist Direct constantly check their prices against competitors and also offer a price promise guarantee to make sure you always get the best deal.
Introducing Pharmacy2U
Chemist Direct has joined forces with Pharmacy2U, the UK's largest NHS contracted pharmacy. If you require prescription-strength treatment, head over to Pharmacy2U and join the thousands of people already using their hassle-free Online Doctor and NHS Repeat Prescription services.
ChemistDirect Details
Written by the company
- Free Delivery
- We offer free UK delivery on orders over £40
- Great Service
- Fast delivery and friendly customer support at the end of the phone
- Competitive Prices
- We always have the most competitive online prices
- Extensive Range
- Enjoy an extended range of health & beauty products not found on the high street
Price Promise
We wont be beaten on price
Our prices are monitored each week for unbeatable value, and are underpinned by our Price Match Guarantee
Contact info
Lumina, Park Approach, Thorpe Park, LS15 8GB, Leeds, United Kingdom
- 01215411800
- contactus@chemistdirect.co.uk
- www.chemistdirect.co.uk
4.6
Excellent
117K reviews
Asks customers to review
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Speedy postage
15 July 2026
Delivery was delayed
The product is fine but there was quite a delay in receiving it, but frankly that wasn't wasn't a big problem.
15 July 2026
Delivered to save place within short…
Delivered to save place within short time of ordering.
13 July 2026
item arrived next day
item arrived next day, as described, well packed and was at a good priced
13 July 2026
Mostly good - Usually very good prompt but if they…
Usually very good prompt but if they don't have a medication instead of offering an alternative they cancel your prescription entirely without giving you what your alternatives are.
13 July 2026
I got exactly what I wanted
I got exactly what I wanted and it was delivered the next day
13 July 2026
Will happily order from ChemistDirect again in the future!
Placed an order recently - my parcel was well packed, all intact, fast delivery, and good prices. Will happily order from ChemistDirect again in the future!
14 July 2026
It is easy to use
It is easy to use, we can't purchase the products in our area that is why we turn the Chemist Direct, my sister has digestive problems she is the one who has Gaviscon Double Action , I have breast lumps and that is why I have Shark Liver Oil capsules, without them, I get pain.
1 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Trust pilot ahead of completion of transaction…
You have sent this before I have received my product so one star
14 July 2026
Reply from ChemistDirect.co.uk
Good morning,
Thank you for your review. I am very sorry to hear that you have not received your parcel.
Having reviewed the tracking with Evri, this shows the order was delivered on 09 July.
An email has been sent with the tracking information provided. Please could you review this and get back to us.
We apologise for your experience.
Kind Regards,
Jodie
Very good communication prompt delivery…
Very good communication prompt delivery no issues great seller
14 July 2026
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