Love the opening hours and how there's always food available a lot of the other places run out early and don't make anymore. The food is OK not very authentic he smoke flavour is there in the chicken,... See more
Company replied
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Review summary
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The food is much better quality than under the previous owners. Unfortunately the attitude of the staff member was a little rude. Telling us off for paying with card, even though they have a card... See more
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A bit unclear at the end with checkout then selecting collect / delivery then another checkout instead of pay now (say) Would like to be able to search for items on menu. Would like to be able to se... See more
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sag curry was lovely, husbands balti was salty but okay we were delayed and they were good enough to make the takeaway still piping hot 20 mins after our dues collection time which was fantastic
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Company details
About ChefOnline.co.uk
Written by the company
Welcome to ChefOnline, your gateway to takeaways!
Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!
Contact info
United Kingdom
- support@chefonline.co.uk
- www.chefonline.co.uk
4.0
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Superb food
Superb food. Friendly service. Our visitors from the US were seriously impressed.
13 May 2026
Reply from ChefOnline.co.uk
Dear David Yates,
Thank you for your wonderful review! We're delighted to hear you enjoyed the food and friendly service. It’s especially great to know your visitors from the US were seriously impressed. We look forward to welcoming you all again soon!
First time trying this place
Working with a client and she wanted a curry. I have wanted to try this place for months so placed an order very easily online, was given a time to collect. Arrived and the food was ready to go. Lovely welcome by front of house . Food was delicious and price was on point. Will definitely be coming again but next time my client wants to eat in. Thankyou
9 May 2026
Reply from ChefOnline.co.uk
Dear K Howe,
Thank you for your wonderful review! We’re so pleased you and your client enjoyed the food and service. We truly appreciate your support and look forward to serving you again soon.
Absolute joke
Absolute joke, liars and had tonargue to get a refund which is still pending.
6 May 2026
Unprompted review
Reply from ChefOnline.co.uk
Dear Imran,
We are sorry to hear about your recent experience and understand your frustration regarding the order and refund process.
Please note that we act as an online ordering platform between customers and the restaurant. We've reviewed this with the restaurant and can confirm your refund has been processed.
Kindly note that refunds may take approximately 3–5 working days to appear in your account.
We apologize for the inconvenience caused and appreciate your patience and understanding throughout this matter.
The only complaint was the delay in the…
The only complaint was the delay in the takeaway being ready. The time given was 8.37pm and it was finally ready at 8.59pm. so 20 minutes late.
4 May 2026
Reply from ChefOnline.co.uk
Dear Richard,
Thank you for your feedback.
We are sorry to hear about the delay with your takeaway order. We understand your frustration regarding the collection time difference.
As an online ordering platform, we act as a medium between customers and the restaurant. Your feedback has been shared with the restaurant team for review to help improve their service timings.
We appreciate your patience and understanding
Local order
Ordered from local Indian restaurant.
Very easy to use order system.
All worked out perfectly.
4 May 2026
Reply from ChefOnline.co.uk
Dear Janet Penny,
Thank you for your lovely feedback! We're glad you found the ordering system easy to use and that everything went smoothly. We hope you enjoyed your meal and look forward to serving you again soon!
Reply from ChefOnline.co.uk
Dear Libby,
Thank you for choosing our partner restaurant Tamasha for your first meal! We’re delighted to hear you enjoyed the food and found the service excellent. We look forward to serving you again soon!
Reply from ChefOnline.co.uk
Dear Bill,
Thank you for your feedback. We’re glad the process went smoothly, though we understand it could be clearer to navigate.
Please feel free to share any specific suggestions at support@chefonline.co.uk
—We’d really appreciate your input.
Reply from ChefOnline.co.uk
Dear Customer,
Thank you for your feedback. We’re glad to hear that you found the ordering process easy.
Please note that while our platform supports both cash and card payments, this particular restaurant currently accepts cash only.
We look forward to serving you again soon.
Reply from ChefOnline.co.uk
Dear Mr Richard,
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our quick takeaway service and found the food very tasty. We look forward to serving you again soon.
Great food at great price and delivered…
Great food at great price and delivered on time
12 April 2026
Reply from ChefOnline.co.uk
Dear Ray,
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the food, found it great value, and that it was delivered on time.
We look forward to serving you again soon!
I live across the road and order from…
I live across the road and order from here more than I care to admit.. Best Indian I've ever had!!
13 April 2026
Unprompted review
Reply from ChefOnline.co.uk
Dear Esme,
Thank you so much for your wonderful feedback. We’re thrilled to hear that you enjoy our food and consider it the best Indian you’ve had. We look forward to serving you again soon!
Quick and Efficient!
10 April 2026
Reply from ChefOnline.co.uk
Dear Andrew,
Thank you for your wonderful feedback!
We’re delighted to hear that you found our service quick and efficient. We truly appreciate your support and look forward to serving you again soon!
Reply from ChefOnline.co.uk
Dear Webb,
Thank you for your wonderful feedback!
We’re delighted to hear that you enjoyed our wide menu selection and found the ordering process smooth and timely. It’s great to know you loved the food and found it to be excellent value.
We truly appreciate your support and look forward to serving you again soon!
Reply from ChefOnline.co.uk
Dear Mr Dean,
Thank you for your wonderful feedback! We’re delighted to hear that you found the website easy to use and enjoyed the great food from Mughal Dynasty Indian Restaurant.
Your support is greatly appreciated, and we look forward to serving you again soon.
Reply from ChefOnline.co.uk
Dear Steven,
Thank you for your feedback and continued support! We’re delighted to hear that you enjoyed both the food and service from the team at Tamasha once again.
Your feedback truly means a lot to us, and we look forward to serving you again soon.
What’s the point of taking orders when…
What’s the point of taking orders when the place is shut
11 March 2026
Reply from ChefOnline.co.uk
Dear Scott,
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused. Unfortunately, the restaurant did not inform us of their sudden closure, so we were unable to act in advance.
As an online ordering platform, we operate as a link between customers and restaurants. We have shared your feedback with the restaurant to review the matter and ensure their opening hours and order availability are updated to prevent similar issues.
We appreciate you taking the time to inform us.
The food was 3.5 to 4 (also came with 2…
The food was 3.5 to 4 (also came with 2 extra papadums/onions Etc.) so not bad on that front But ordering & delivery was superb - thus 5/5.
7 March 2026
Reply from ChefOnline.co.uk
Dear KTPC,
Thank you for your feedback! We’re glad you enjoyed the ordering and delivery experience and appreciated the extras with your meal.
We hope to continue providing you with 5/5 service next time!
Reply from ChefOnline.co.uk
Dear Kirby and Lewis,
Thank you so much for your fantastic review! We’re delighted to hear you found our service simple, easy, and excellent.
We look forward to serving you again soon!
Food was really lovely
Food was really lovely, plenty and hot. However £1.15 for 1 poppadom. Bit cheeky won't order that again
6 March 2026
Reply from ChefOnline.co.uk
Dear Mrs Ward,
Thank you for your kind feedback. We're glad to hear you enjoyed the food and that it arrived hot and plentiful.
Menu prices are set by the restaurant, as we operate as an online ordering platform. However, we will pass your feedback regarding the poppadom price to the restaurant.
Thank you for sharing your experience with us.
Reply from ChefOnline.co.uk
Dear Ginge,
Thank you for your continued support! We're really glad to hear that we’ve never let you down. We truly appreciate your trust and look forward to serving you again!
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