Love the opening hours and how there's always food available a lot of the other places run out early and don't make anymore. The food is OK not very authentic he smoke flavour is there in the chicken,... See more
Company replied
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Review summary
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Reviews shaping this summary
The food is much better quality than under the previous owners. Unfortunately the attitude of the staff member was a little rude. Telling us off for paying with card, even though they have a card... See more
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A bit unclear at the end with checkout then selecting collect / delivery then another checkout instead of pay now (say) Would like to be able to search for items on menu. Would like to be able to se... See more
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sag curry was lovely, husbands balti was salty but okay we were delayed and they were good enough to make the takeaway still piping hot 20 mins after our dues collection time which was fantastic
Company replied
Company details
About ChefOnline.co.uk
Written by the company
Welcome to ChefOnline, your gateway to takeaways!
Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!
Contact info
United Kingdom
- support@chefonline.co.uk
- www.chefonline.co.uk
4.0
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 48 hours
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Proper Tasty
The dishes were well packed and arrived promptly by a friendly driver. The food was piping hot and absolutely delicious. Can't wait to have another takeaway from here so we can try some more of the tasty dishes they have on offer.
16 February 2026
Reply from ChefOnline.co.uk
Dear Lution,
Thank you for such a wonderful review! We’re delighted to hear that your order arrived promptly, well-packed, and piping hot, and that our driver made a great impression too. It’s fantastic to know you enjoyed the food so much — we can’t wait to serve you again.
Easy & Stress Free !
Ordering our takeaway was made very easy and stress free…. Plus the time slot we were given for pick up was on time.
Would highly recommend!
14 February 2026
Reply from ChefOnline.co.uk
Dear Karen,
Thank you for your fantastic review! We’re delighted to hear that ordering your takeaway was easy and stress-free, and that your collection time was right on schedule.
Your recommendation truly means a lot to us, and we hope to make your next order just as smooth and enjoyable.
Quick efficient and easy.
16 February 2026
Reply from ChefOnline.co.uk
Dear Anne,
Thank you for your lovely feedback! We’re so pleased to hear that you found the service quick, efficient, and easy to use. We truly appreciate your support and look forward to serving you again soon.
Bad experience
This is the second time now I’ve ordered a curry for delivery and it has been more than half a hour late,then having to call the curry centre to chase up my order then when it did turn up it was cold and had to be reheated.
14 February 2026
Reply from ChefOnline.co.uk
Dear Kirsty Farndell,
We sincerely apologise that your delivery arrived late and cold. We understand how disappointing this is, particularly as it has occurred before.
As a platform, we connect customers with restaurants, while the restaurant is responsible for preparing and dispatching the order. We have escalated your feedback to the restaurant for urgent review to help prevent recurrence.
Thank you for bringing this to our attention.
Reply from ChefOnline.co.uk
Dear Andrew,
Thank you for your feedback. We’re pleased you had a great experience. We look forward to serving you again soon.
Reply from ChefOnline.co.uk
Dear Katy,
Thank you for your kind review! We’re delighted to hear that you found our service an efficient way to order a lovely takeaway. We truly appreciate your support and look forward to serving you again soon!
Reply from ChefOnline.co.uk
Dear Gemma,
Thank you for your wonderful feedback! We’re thrilled to hear that you found the food and service amazing as always. We truly appreciate your support and look forward to serving you again soon.
Found it easy to place order online
14 February 2026
Reply from ChefOnline.co.uk
Dear Wayne,
Thank you for your kind feedback! We’re delighted to hear that you found it easy to place your order online. We look forward to serving you again soon.
Reply from ChefOnline.co.uk
Dear Max,
Thank you for your wonderful feedback! We’re delighted to hear that you found the service very easy to use. We look forward to serving you again soon.
Reply from ChefOnline.co.uk
Hello Jeremy,
Thank you for your lovely feedback! We’re delighted to hear that you enjoyed the food once again. We look forward to serving you again soon.
Efficient booking service
13 February 2026
Reply from ChefOnline.co.uk
Dear Chris,
Thank you for your kind feedback! We’re pleased to hear that you found our booking service efficient. We look forward to assisting you again in the future.
Staff very polite
Staff very polite, food was great. First experience of using, very impressed will definitely use again.
12 February 2026
Reply from ChefOnline.co.uk
Dear Leigh,
Thank you so much for your wonderful review! We’re delighted to hear that you found our staff polite and enjoyed the food. We truly appreciate your support and look forward to serving you again soon.
Reply from ChefOnline.co.uk
Dear A Rhodes,
Thank you for your kind feedback .
We’re really pleased to hear you enjoyed the Super Veggie Meal Deal and found the portions generous and tasty. We look forward to serving you again soon.
Reply from ChefOnline.co.uk
Dear Amanda,
Thank you for your feedback. We’re glad to hear your order arrived fairly quickly.
As a food ordering platform, we act as a medium between customers and restaurants, and we appreciate you taking the time to share your experience.
Easy to use!
7 February 2026
Reply from ChefOnline.co.uk
Dear Mr Smith,
Thank you for your feedback! We’re happy to hear you found our platform easy to use. We look forward to serving you again soon.
It was simpler than going through 3rd…
It was simpler than going through 3rd parties and I was able to pay cash
5 February 2026
Reply from ChefOnline.co.uk
Dear David Riches,
Thank you for your feedback! We’re glad you found it simpler than using third parties and that the cash payment option was helpful. We look forward to serving you again soon.
Reply from ChefOnline.co.uk
Dear Mark,
Thank you for your wonderful feedback! We’re happy to hear you found it easy to use. We look forward to serving you again soon.
Very reasonable price
Very reasonable price, naan bread nice, tandoori mix grill was okay. The chicken cooked well and tender. The lamb was a bit too well done. Chicken tikka masala mild as expected but not as deep in flavour as preferred with good portion of chicken. Lamb Rogan Josh was not as expected sauce was okay but needed more lamb and for it to be more tender. Bombay potato was okay again not as strong in depth of flavour. Was okay overall, not memorable but equally for the price probably equitable value.
5 February 2026
Reply from ChefOnline.co.uk
Dear Bryan ,
Thank you for sharing your feedback. We’re glad you found the pricing reasonable and enjoyed parts of your meal.
We are sorry that some dishes did not meet your expectations in flavour and tenderness. As a food ordering platform, we act as a medium between customers and restaurants. Food preparation and quality are managed directly by the restaurant, and we’ve shared your comments with them for review and improvement.
Thank you for bringing this to our attention.
The curry was nice but I ordered…
The curry was nice but I ordered mushroom rice but when I got home I was only given pilau rice which was disappointing
1 February 2026
Reply from ChefOnline.co.uk
Dear Andrew,
Thank you for your feedback. We are pleased to hear that you enjoyed the curry.
Please accept our sincere apologies for receiving pilau rice instead of mushroom rice. We have shared your feedback with the restaurant and will provide you with an update as soon as we receive their response.
Thank you for bringing this matter to our attention.
fast response
31 January 2026
Reply from ChefOnline.co.uk
Dear John,
Thank you so much for your kind review! We’re delighted to hear that you found our response quick.
We look forward to assisting you again in the future.
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