CheapTickets.nl Reviews 

Cheap tickets.nl has always my back ! Clear , fast and reliable information and site

Excellent service and very trustable

I booked a flight to Hanoi in march but bevause of the war in the Middle East (Qatar Airways) Cheaptickets didn’t follow the European law by offering me a alternative flight but told me that they couldn’t offer me an alternative flight (which was more expensive than the original ticket) and offer my an refund. This way it was much cheaper for them. Because I was in a huren I afreed becauss Cheaptickets offertes my no alternative. A fee seconds later Cheaptickets removed the chat in which they Saïd that there were no alternative flights. Cheaptickets acted illegal. My daughter experienced exactly the same with Cheaptickets . I will never book again at Cheaptickets and I advies everyone to do the same

3 yrs ago I booked myself and fly with Qatar airways, I was really satisfied with the service of crews whom very helpful to the needs of passengers and spacious seats and good food, I travel by economy 2 times a year and tried all sorts of airways and for me Qatar is the best

Whenever you're trying to change the airline ticket,it's not possible.Unless you have to pay overcharge of expenses,double of the airline ticket.
Cheaptickets are crooks of a company,ripping people's money of with overcharging the ticket of expenses.
I won't ever,never book any airline ticket by Cheaptickets.People be aware of this

★☆☆☆☆

Very disappointing customer service.

I contacted CheapTickets several days before my flight to request a simple correction of a typographical error in my surname. This was not a passenger change, but a minor spelling correction needed to match my passport.

Throughout the process, I received conflicting information. I was told that the correction was not possible, then that it had been rejected, then that it was due to code-share restrictions, and finally that it could not be processed because my flight was within 24 hours.

Meanwhile, KLM repeatedly informed me that the issue had to be handled by the issuing agency and provided guidance on how agencies can process these requests or obtain assistance through their support channels.

After spending days contacting both CheapTickets and KLM, receiving contradictory explanations, and experiencing a great deal of unnecessary stress before an international flight, I ultimately had to pay for a name correction myself.

What is most frustrating is not the typo itself, but the lack of ownership and accountability. Instead of actively helping to resolve the issue, CheapTickets repeatedly redirected me elsewhere and left me to manage the situation on my own.

Based on my experience, I would not use this service again.

They don’t help at all. All they say is contact the airline itself. Calling the airline, saying need to call the 3 party which is you guys but still don’t get resolved. Still busy with the progress . I found it so frustrating that yo guy can’t even help out to move a ticket to another day.!!!

Price and service was good

Price is good 👍

I like dis proposal

Boekingsproces was snel en efficient

Thank you . All a three are simple and best success.

Cheap deals

CheapTickets are absolute scammers.
My parents booked tickets to Portugal through CheapTickets, and because of a SYSTEM ERROR on THEIR website, multiple charges were taken from the account and duplicate bookings were created: 2x outbound tickets for 2 people, 2x return tickets for 2 people, plus duplicate car rentals and insurance.
It is literally impossible for two people to sit twice on the same flights, so obviously this was caused by their broken system.
We contacted customer service immediately, and their own staff admitted this is a KNOWN ISSUE. But instead of fixing THEIR mistake, they told us to contact the airline and car rental company ourselves. Both companies told us CheapTickets should handle it because the bookings were made through them. Out of goodwill, they refunded the money back to CheapTickets already.
And yet CheapTickets is STILL holding our money.
We have been trying for WEEKS to get our refund back and all we get is useless responses, excuses, and zero actual help.
Honestly, this feels like straight-up fraud. A broken website causing duplicate bookings while customers are left fighting to recover their own money. Absolutely disgusting treatment.
Funny enough: when we posted a negative review, suddenly they were able to respond quickly. So they clearly care more about bad publicity than actually helping customers.
Worst customer service we have ever experienced. Avoid CheapTickets at all costs unless you want stress, duplicate charges, and your money held hostage for weeks.
Absolute scammers.

I can't find my flight booking on the website or get any assistance with my enquiry!

easy to use and quite intuitive interface. I can see and find most information about the flight on one page.
It would be better if I could have more filters to use.

Service was straightforward and easy to use.