Chapel Down Reviews 

Although down to personal choice Chapel Down produce very good English Style wine of 5* quality.
We decided to order their English Rose NV Christmas Gift Pack with Flutes as a gift to be sent directly to the recipient. This is where the things started to be of concern.
1) The gift set does not come in the box which is supplied as a “flat pack” for the recipient to make up and insert fhe wine and glasses. Other outlets of drink and glasses gift boxes manage to supply with everything suitably protected within the gift box.
2) Express delivery was not an available option for these gift sets.
3) The delivery was not as originally advised and after querying I was advised that dispatch would be by the end of the next day. This never happened.
4) I then emailed them again and received a reply that they were awaiting the supply of the glasses with delivery asap.
5) Eventually the order was dispatched and in fairness by Parcel Force 24hr and has been received by the recipient.

I note that all the Christmas Gift Sets are now showing as out of stock. Chapel Down certainly let themselves, and their customers, down by substandard marketing.

Chapel Down Website does not have a review/comments facility.

The Bacchus is like Marlborough region Sauvignon Blanc. Delivery is easy and free. I’ve tried the mixed cases and also the gin and loved it all (probably a bit too much!)

This wine is wonderful after trying these wines we are now buying far less European wine now and put a regular order into Chapel down, the Bacchus -Flint Dry and Rose are all great wines.

I am an advocate of English sparkling wine, but this fell well short. Perhaps because I live in the Camel Valley area and love their wine? I don't know. Chapel Down was fizzy then flat within moments, it's taste was good but then felt off. No vintage on our bottle, not worth the money. I would rather pay more for something special, like Camel Valley.

This is a yes from me, a yes from my friends and a yes from my family! Great place to eat at the Swan, also love their wine. The Blanc de Blanc is their BEST!! 3 graces is also amazing and their staff are SO lovely. Swing past, buy on line and enjoy All they offer because British wine just doesn’t get better than this!! x

I had my first encounter with Chapel Down wines back in 2009 at The Allotment restaurant in Dover.
Since then it’s been a regular wine that I’ve purchased.
I recently phoned them regarding a delivery of the new Bacchus Gin for my brother’s birthday (a bit late on my part). Extremely helpful staff who got my order sent out and delivered on time, according to my brother the gin was fantastic!
I recently received a bottle of the same gin directly from Chapel Down and can confirm that this is a great gin.
Very happy with the product and great service!

I ordered a bottle from Chapel Down for my sister’s birthday, from their website. They delivered it a day late & when I complained they replied that “our delivery time is currently 5-7 days, which was stated on the confirmation email.” That was not the information on their website, which gave a precise delivery date (my sister’s birthday).

If you haven’t heard of - or, even better, visited - Chapel Down winery in Tenterden, Kent, this should be on your list! They offer truly amazing sparkling and other wines (and also beer and gin, although I’ve not tried those) and have first class customer care. We have been going along to buy our fizz and other wine from them for almost 10 years and they always delight. Recently we had a small issue with one of their bottles and they sent us 6 FOC as an apology. Totally unexpected and very gratefully received. Thank you!