KPod Coffee Reviews 

29
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I am a regular customer with a coffee machine purchased from KPod coffee. I always purchase my coffee pods from KPod coffee. There is an excellent choice at reasonable prices and the service is also e... See more

Rated 5 out of 5 stars

I’ve had the machine nearly 3 weeks and I’m really happy with it, can’t fault it either makes a great coffee and does everything you want a decent coffee machine to do

Company replied

Rated 4 out of 5 stars

Well, it did not start off great as the 1st 6 cups of coffee I brewed had large quantities of spent grounds through the coffee in the cup, which made it undrinkable. However, after communication betw... See more

Company replied

Rated 3 out of 5 stars

I am getting a lot of pods breaking giving cups of coffee full of grouts. I love the coffee but can bear all these breakages I have contacted the customer services and they replaced a couple of boxes... See more

Company replied

Company details

  1. Coffee Store

Written by the company

At KPod Coffee, we are dedicated to delivering an exceptional coffee experience with every single pod. As part of the Sourced Coffee family, we bring over 100 years of combined expertise in the coffee industry to your home, offering an innovative way to enjoy barista-quality coffee with the convenience of a pod system. Our team’s passion for coffee begins with sourcing. We carefully select beans from some of the world’s most renowned coffee-growing regions, working closely with farmers to ensure every coffee we offer is ethically and sustainably sourced. With Fairtrade accreditation, Organic certification, and Rainforest Alliance seals behind our products, we are committed to making a positive impact—from farm to cup. At the heart of KPod Coffee is our extensive range of Keurig compatible coffee pods, designed to bring out the very best of our signature blends and single-origin beans. Whether you prefer the bold intensity of a dark roast or the balanced smoothness of a medium roast, we ensure that each pod is meticulously crafted to highlight the sweet spot of the beans, offering you a richly aromatic and flavoursome experience with every brew. Our expert roasters are constantly working to optimize the roast level for each of our blends, finding the perfect balance of flavour, aroma, and depth. From rich, full-bodied blends to lighter, more nuanced varieties, we’ve got a pod for every palate and occasion.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(29)

29 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve had the machine nearly 3 weeks and…

I’ve had the machine nearly 3 weeks and I’m really happy with it, can’t fault it either makes a great coffee and does everything you want a decent coffee machine to do

7 September 2026
KPod Coffee logo

Reply from KPod Coffee

Hi Adam,

Thank you so much for the review.

We are pleased to hear that the coffee machine is to your liking and that it is making the coffees you desire!

If there is anything else we can assist with, please reach out at anytime.

Kind regards,
KPod Coffee UK

Rated 5 out of 5 stars

Great customer service

Great customer service, value for money, great coffee.

25 August 2026
KPod Coffee logo

Reply from KPod Coffee

Hi Peter,

Thank you so much for leaving a review.

We are pleased to hear that the coffee, pricing and the service are all to your liking!

If there is anything we are able to assist with in the near future, please reach out!

Kind regards,
KPod Coffee UK

Rated 1 out of 5 stars

Emailed the company to say this batch…

Emailed the company to say this batch of pods some were exploding at least 4 from 1 box all they said was to film it happening as we didn’t know when it was going to to happen how could you do that so we will not be ordering again

31 July 2026
Rated 5 out of 5 stars

Always quality product and quick…

Always quality product and quick delivery.

5 August 2026
Unprompted review
KPod Coffee logo

Reply from KPod Coffee

Good Afternoon,

Thank you so much for the review!

We are pleased to hear that the product and the service were both to your liking.

If there is anything else we can assist with, please reach out at anytime!

Kind regards,
KPod Coffee

Rated 5 out of 5 stars

Online order

Ordered online.
Great service!
Kept informed all the way. Delivery went smoothly and arrived the next day.
I will be using this company again.
Highly recommend!

27 July 2026
KPod Coffee logo

Reply from KPod Coffee

Hi Heather,

Thank you so much for the review!

We are pleased to hear that the product and the service were both to your liking, we strive to keep our customers happy at all times!

If there is anything else we can assist with, please reach out at anytime!

Kind regards,
KPod Coffee

Rated 4 out of 5 stars

Good coffee.

Good coffee.
Fast delivery
Dislike……take offer of 20% off, takes order below £40 and so you have postage charges added on
Without the 20% off , order is above £40 hence free postage .
After placing order it realised money is saved by not using 20% off offer
Bit of a con situation ????

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy to navigate web site

Easy to navigate web site, extremely quick delivery,good coffee.From visit in new year to Long Island I miss Dunkin Donuts coffee.

3 July 2026
KPod Coffee logo

Reply from KPod Coffee

Hi John,

Thank you so much for the review, we are pleased to hear that the coffee and service is to your liking!

If there is anything else we can help with, please reach out!

Kind regards,
KPod Coffee

Rated 5 out of 5 stars

More great coffee and next day delivery…

More great coffee and next day delivery what more can you ask for

1 July 2026
KPod Coffee logo

Reply from KPod Coffee

Hi Stephen,

Thank you so much for the review, we are pleased to hear that the service and coffee were both to your liking!

If there is every anything we can assist with, please reach out.

Kind regards,
KPod Coffee UK

Rated 3 out of 5 stars

I am getting a lot of pods breaking…

I am getting a lot of pods breaking giving cups of coffee full of grouts. I love the coffee but can bear all these breakages I have contacted the customer services and they replaced a couple of boxes but the problem persists

24 June 2026
KPod Coffee logo

Reply from KPod Coffee

Hi Danny,

We are sorry to hear about this issue.

Please can you highlight which blend it is that you are using?

If you are able to send some more photos over to our customer support email, we will get this raised.

Kind regards,
KPod Coffee UK

Rated 5 out of 5 stars

Great as ever

2 June 2026
KPod Coffee logo

Reply from KPod Coffee

Hi Judy,

Thank you so much for the review, we are pleased to hear that the service was to your liking!

If there is every anything we can assist with, please reach out.

Kind regards,
KPod Coffee UK

Rated 5 out of 5 stars
KPod Coffee logo

Reply from KPod Coffee

Good afternoon,

Thank you so much for the review! We are pleased to know that the service was to your standards!

If there is anything we can assist with in the future, please reach out!

Kind regards,
KPod Coffee

Rated 3 out of 5 stars

There was coffee all over my…

There was coffee all over my kitchen!The box must have been very roughly handled as at least 7 pods had exploded in the box and when l opened it there were coffee grounds everywhere.l am disabled and had to ask my daughter to come and clean up for me. I am very disappointed as have never had this happen before.

1 June 2026
KPod Coffee logo

Reply from KPod Coffee

Hi Barbara,

Thank you for reaching out and I can only apologise for the inconvenience of this.

Would you be able to let us know if this was in one single box or was this multiple?

We will look into this for you as soon as we hear back.

Once again, we can only apologise for the problem this has caused.

Kind regards,
KPod Coffee

Rated 5 out of 5 stars
KPod Coffee logo

Reply from KPod Coffee

Hi David,

Thank you so much for the review, we are happy to hear that the coffee is to your liking and was delivered in a timely manner!

If there is anything else we can assist with, please reach out.

Kind regards,
Keaton

Rated 4 out of 5 stars

After sales service and dialogue so vital for good customer relations.

Well, it did not start off great as the 1st 6 cups of coffee I brewed had large quantities of spent grounds through the coffee in the cup, which made it undrinkable.
However, after communication between the company and myself (special thanks to John Blue) they have agreed to swap the remainder of the order for a different blend. 4 star rating now moves to 5 stars. Much appreciated.

31 March 2026
KPod Coffee logo

Reply from KPod Coffee

Hi Gordon,

Thank you so much for the review, we're glad to hear that the communication was great and that John was able to help out efficiently.

This feedback has been fed back!

If there is anything else we can assist with in the future, please reach out.

Kind regards,
Keaton

Rated 5 out of 5 stars

On time and great!

27 March 2026
KPod Coffee logo

Reply from KPod Coffee

Hi Mary,

Thank you for leaving a review, we're very glad to hear that the delivery and coffee are to your liking!

If there is anything else we can assist with in the future, please reach out.

Kind regards,
Keaton

Rated 5 out of 5 stars

Order arrived quickly.

Order arrived quickly.
Really enjoying the coffee

2 March 2026
KPod Coffee logo

Reply from KPod Coffee

Hi Deborah,

Thank you for leaving a review, we're very glad to hear that the delivery and coffee are to your liking!

If there is anything else we can assist with in the future, please reach out.

Kind regards,
Keaton

Rated 5 out of 5 stars

The kcup coffee is excellent

The kcup coffee is excellent, with a pretty good choice of coffee. Free shipping if you spend over £40, which for me is 4 boxes and that means I get about 48 days of coffee at two cups per day. This is way cheaper than buying a coffee from a coffee shop.

29 January 2026
KPod Coffee logo

Reply from KPod Coffee

Hi Nigel & Anne,

Thank you for the review, we're glad to hear that the coffee is to your liking and the shipping was to your standards!

If there is anything else we can assist with in the future, please reach out.

Kind regards,
Keaton

Rated 5 out of 5 stars

Excellent coffee and great service

Excellent coffee and great service. I’m so glad that I can get these KPods for my Keurig machine.

26 January 2026
KPod Coffee logo

Reply from KPod Coffee

Hi Carol,

Thank you for the review, we're glad to hear that the coffee is to your liking and the service was great too!

If there is anything else we can assist with in the future, please reach out.

Kind regards,
Keaton

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look