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ChampagneDirect.co.uk Reviews 

6,766
•
TrustScore 5 out of 5

4.9

Wine Store
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Review summary

Created with AI, based on recent reviews

Considering 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the ordering process is smooth, supported by an easy-to-use website and a wide selection of products. People also deeply appreciate the prompt shipping and exceptional packaging that keeps items safe during transit. Consumers note that the staff is very helpful and attentive when any adjustments to orders are needed. However, some people mentioned issues with delivery services, such as packages being left in incorrect locations or arriving unexpectedly. A few consumers also experienced poor communication when trying to resolve delivery complaints or missing tracking updates.

What people talk about most

Delivery service

Consumers find delivery service to be efficient, highlighting the fast and prompt shipping times. Reviewers... See more

Product

Customers report great satisfaction with the product and overall selection. Reviewers frequently highlight... See more

Service

Reviewers mention positive feedback about service, highlighting a smooth, fast, and reliable experience from... See more

Order

Clients share positive opinions on order, highlighting a straightforward website and easy navigation.... See more

User experience

Reviewers highlight positive aspects of user experience, describing the platform as consistently easy to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered online, realised I’d used old address phone call next day very polite chap pulled order and corrected my error sent it that day. As a present it was a perfect experience

Rated 5 out of 5 stars

I found the gift I wanted for our friends 50th Wedding Anniversary and ordered online. BUT there was a telephone number to call which was answered (so reassuring when my Paypal payment didn’t appear... See more

Rated 5 out of 5 stars

Christmas Champagne Bought a family member a bottle of vintage champagne as an extra-special Christmas Present. Arrived in a timely manner, excellently packaged, and was very tasty I am told!

Rated 5 out of 5 stars

Thank you for your very prompt delivery - I’ve never seen anything more well packaged in my life! I know that the recipient of this champagne will be delighted. Many thanks again, LeslieB

Company details

  1. Wine Store
  2. Alcohol Store
  3. Liquor Store

Written by the company

The ChampagneDirect.co.uk website was launched in March 2010. Since then we've rapidly grown to become the UK's leading Online Champagne Retailer. We work closely with the finest Champagne Brands to offer our customers exclusive Limited Editions, Luxury Gift Packs & Glass Sets.

ChampagneDirect.co.uk

Written by the company

PRESTIGE CHAMPAGNE
We stock the finest Champagnes produced by the leading Houses, including Bollinger, Charles Heidsieck, Dom Pérignon, Krug, Lanson, Laurent-Perrier, Louis Roederer, Moët & Chandon, Mumm, Perrier-Jouët, Pol Roger, Ruinart, Taittinger & Veuve Clicquot.
FREE DELIVERY OVER £500
We offer Free Delivery on all Mainland UK orders over £500.
COMPLIMENTARY MESSAGE
For gift orders, we will print your personal message onto a gift card and enclose with your chosen products.

Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(6,766)

205 reviews in the last 12 months

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