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ChampagneDirect.co.uk Reviews 

6,766
•
TrustScore 5 out of 5

4.9

Wine Store
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Review summary

Created with AI, based on recent reviews

Considering 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is exceptionally easy to navigate, offering a great product selection and making the entire online ordering process completely smooth and straightforward. People also genuinely love the prompt, reliable delivery service and the extremely secure packaging that always keeps delicate items completely safe throughout transit. Some reviewers were not happy with delivery handling, noting occasional frustrating issues where packages were left in insecure or incorrect locations. A few other people also felt disappointed when delivery timing did not match their expectations or when support failed to respond to complaints.

What people talk about most

Delivery service

Consumers find delivery service to be efficient, highlighting the fast and prompt shipping times. Reviewers... See more

Product

Customers report great satisfaction with the product and overall selection. Reviewers frequently highlight... See more

Service

Reviewers mention positive feedback about service, highlighting a smooth, fast, and reliable experience from... See more

Order

Clients share positive opinions on order, highlighting a straightforward website and easy navigation.... See more

User experience

Reviewers highlight positive aspects of user experience, describing the platform as consistently easy to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered online, realised I’d used old address phone call next day very polite chap pulled order and corrected my error sent it that day. As a present it was a perfect experience

Rated 5 out of 5 stars

I found the gift I wanted for our friends 50th Wedding Anniversary and ordered online. BUT there was a telephone number to call which was answered (so reassuring when my Paypal payment didn’t appear... See more

Rated 5 out of 5 stars

Christmas Champagne Bought a family member a bottle of vintage champagne as an extra-special Christmas Present. Arrived in a timely manner, excellently packaged, and was very tasty I am told!

Rated 5 out of 5 stars

Thank you for your very prompt delivery - I’ve never seen anything more well packaged in my life! I know that the recipient of this champagne will be delighted. Many thanks again, LeslieB

Company details

  1. Wine Store
  2. Alcohol Store
  3. Liquor Store

Written by the company

The ChampagneDirect.co.uk website was launched in March 2010. Since then we've rapidly grown to become the UK's leading Online Champagne Retailer. We work closely with the finest Champagne Brands to offer our customers exclusive Limited Editions, Luxury Gift Packs & Glass Sets.

ChampagneDirect.co.uk

Written by the company

PRESTIGE CHAMPAGNE
We stock the finest Champagnes produced by the leading Houses, including Bollinger, Charles Heidsieck, Dom Pérignon, Krug, Lanson, Laurent-Perrier, Louis Roederer, Moët & Chandon, Mumm, Perrier-Jouët, Pol Roger, Ruinart, Taittinger & Veuve Clicquot.
FREE DELIVERY OVER £500
We offer Free Delivery on all Mainland UK orders over £500.
COMPLIMENTARY MESSAGE
For gift orders, we will print your personal message onto a gift card and enclose with your chosen products.

Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(6,766)

205 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect Gift and Service

I found the gift I wanted for our friends 50th Wedding Anniversary and ordered online. BUT there was a telephone number to call which was answered (so reassuring when my Paypal payment didn’t appear to go through). I would have no hesitation in using this company again. Fantastic service - arrived on the day.
Thank you.

1 May 2026

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