Excellent shopping experience. My new Confessions 2 Vinyl record just arrived intact... as if Madonna packed and posted the item herself...she is a perfectionist. Many thanks to Chalkys' Team. Keep do... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have bought from Chalkys many times as they have great prices, a vast catalogue of items and excellent service. Excellent communication and updates, fast shipping and well packaged items make them a g... See more
Company replied
Love that there's free delivery on all UK orders. Pre-order new releases and shipped to arrive on day of release (in this case, Madonna's Confessions II CD). Competitive prices too. Also love not havi... See more
Company replied
My Cd arrived on time and was really well packaged. I discovered Chalky's firstly through their ebay shop,but then found their website which I now use as well. Their website has a smart retro look and... See more
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Company details
Written by the company
We sell a range of media products, from top albums through to new release movies and TV shows, all direct to your door at the best prices possible. We also have an extended back catalogue so check us out, we're bound to have what you're looking for!
Contact info
United Kingdom
- help@chalkys.com
- www.chalkys.com
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Good price and quick delivery
Good price, and quick delivery. Was slightly uneasy as had not heard of them but all went well.
29 April 2026
Reply from Chalkys
Hi Ryan,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a good experience. We're glad everything went smoothly for you! Thank you for your business.
Kind regards
Rachael
Assistant Customer Service Manager
Another great order ❤
I bought some more t-shirts and yet again they were great quality, brilliantly priced and arrived earlier than stated when I ordered.
You can't go wrong with Chalkys.
29 April 2026
Reply from Chalkys
Hi Matthew,
Thank you so much for your continued support and fantastic review! We appreciate your loyalty and are thank you for your business.
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hello,
Thank you so much for your review! We are pleased to hear that your first experience with us was a positive one. We appreciate your feedback.
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Martin,
Thank you for your kind words! We are pleased to hear you had a great experience. We look forward to serving you again in the future!
Kind regards
Rachael
Assistant Customer Service Manager
Chalkys had the cd I wanted and the…
Chalkys had the cd I wanted and the price included postage. Delivery was spot on too
27 April 2026
Reply from Chalkys
Hi Howard,
Thank you so much for your positive feedback! We are thrilled to hear that you found the CD you were looking for and that you were happy with both the price and the delivery. We appreciate you taking the time to share your experience!
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hello,
Thank you for your kind words! We are so glad to hear you experienced excellent service and quick dispatch. We appreciate your feedback!
Kind regards
Rachael
Assistant Customer Service Manager
Never received my cd's ....
Order placed on 18/04/2026. The order of 1 cd was cancelled on 27/04/2026, but when I looked on the website the very same day, it was still available, but the price was 6.95 in stead of 4,95! Shame! I still have not received the other 2 cd's ... I will never order again!
27 April 2026
Reply from Chalkys
Hi Xavier,
We are very sorry to hear about your experience and the issues you encountered with your order placed on 18/04/2026. We understand your frustration regarding the cancellation of the CD and the price change. Please know that we have contacted you directly to resolve this matter. We value your business and are committed to making things right. Thank you for bringing this to our attention.
Kind regards
Rachael
Assistant Customer Service Manager
Ordering is easy and came straight away
27 April 2026
Reply from Chalkys
Hi Nigel,
Thank you so much for your positive review! We are pleased to hear that your ordering experience was easy and that your order arrived quickly. We appreciate your feedback!
Kind regards
Rachael
Assistant Customer Service Manager
Great for a Long Time
As I have written before for Trustpilot, I LOVE Chalkys. I have ordered from them direct, via Amazon, via eBay and have been buying from them, off and on, since the 90s, if my memory serves me. The service has always been top rate, you get exactly what you order, as described, in the perfect condition you expect. When I used to call my orders through (yes, there were days before online orders) the staff were lovely, knowledgeable, and friendly. I am positive they still are!
I still get a wave of joy when I see they have something I am looking for because it is nice to cut out big business and people who "take a cut" and I encourage customers to do the same. Wide range, great service, very competitive prices. What more does anyone want. I'll be back to Chalkys and I hope my review helps you decide to choose them.
24 April 2026
Reply from Chalkys
Hi Maurice,
Thank you for your thorough and thoughtful review! We truly value feedback from a long time customer, especially someone who has been with us since the '90s.
We're pleased to hear that our service has consistently met your expectations across various platforms. Your recommendation is greatly appreciated.
Once again, thank you for your kind words!
Kind regards,
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Kevin,
Thank you so much for taking a moment to share your experience with us! We appreciate your feedback and hope to serve you again in the future!
Kind regards
Rachael
Assistant Customer Service Manager
Great all round...
Good choice, great prices and quick delivery - what more could you want
24 April 2026
Reply from Chalkys
Hi Michael,
Thank you very much for your feedback! We look forward to serving you again soon.
Kind regards,
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Dylan,
Thank you for your fantastic review. We are so pleased you're happy with the items and the service you received. Thanks for your kind words!
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Colin,
Thank you so much for your kind words! We are thrilled to hear you had a great experience with our service and found it to be of great value. Thank you for your fantastic review.
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Simon,
Thank you so much for the positive review! We're so glad to hear that our staff was helpful and that we met your expectations. We really appreciate your feedback!
Kind regards
Rachael
Assistant Customer Service Manager
Inappropriate packaging
The price was good, but packaging was terrible. The BD box arrived with no padding in a paperthin plastic envelope, totally unsuitable for international shipping. As a result, the jewel box arrived broken. Luckily the discs were undamaged. Chalkys can do better than that!
9 April 2026
Reply from Chalkys
Hi Ulrich,
Thank you for your review. We are sorry to hear about the condition your order arrived in and the damage to the jewel box. We have taken your feedback seriously and have already reached out to you directly to address this issue and find a resolution regarding your order. We appreciate you bringing this to our attention and hope to improve your experience with us in the future.
Kind regards
Rachael
Assistant Customer Service Manager
Quick and efficient order and delivery
Received my vinyl very quickly and packaged well for delivery. The only comment I have is that I did not receive shipment or tracking details. Package just showed up at my door. Would be good to share tracking details.
9 April 2026
Reply from Chalkys
Hello,
We are delighted to hear that your vinyl arrived quickly and in excellent condition. Thank you for your feedback on the shipment and tracking information. Unfortunately, at the moment, most of our international orders do not use a fully tracked service. However, we are actively addressing this issue. We hope you enjoy the record!
Kind regards,
Rachael
Assistant Customer Service Manager
GOOD ALL ROUND EXPERIENCE
Received cd yesterday & played it last night. Really pleased with it & the service I get from you. Good item & at a good price. Look forward to dealing with you again soon. Thanks
22 April 2026
Unprompted review
Reply from Chalkys
Hi Christine,
Thank you so much for your positive review! We are thrilled to hear that you are pleased with the CD and the service you received. We appreciate your kind words and look forward to serving you again soon!
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Simon,
Thank you so much for your review! We really appreciate you taking the time to share your experience!
Kind regards
Rachael
Assistant Customer Service Manager
Easy ordering with reasonable shipping…
Easy ordering with reasonable shipping cost.Delivery of the items are within reasonable time.
9 April 2026
Reply from Chalkys
Hi Chad,
Thank you so much for your positive review! We are pleased to hear that you found our ordering process easy and were happy with both the shipping cost and delivery time. We really appreciate your feedback!
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Chris,
Thank you so much for your great feedback! We are thrilled you found our service and prices excellent. We really appreciate your recommendation!
Kind regards
Rachael
Assistant Customer Service Manager
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