Chadwick Lawrence Reviews 

2,506
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 461 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the legal staff is exceptionally helpful, deeply supportive, and genuinely dedicated throughout difficult property sales and purchases. People really appreciate the clear expert guidance, reassuring support, and prompt replies provided by the team during stressful moving moments. Some reviewers were not happy with the overall communication, noting that messages were sometimes ineffective and caused unnecessary delays. Consumers also experienced frustrating wait times, unreturned phone calls, and a notable lack of proactive updates during the most critical transaction stages. Clients often felt unsupported when trying to resolve these complications during critical periods.

What people talk about most

Service

Reviewers highlight positive aspects of service, describing the team as extremely friendly, helpful, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are extremely friendly,... See more

Customer service

Customers consistently note ambiguous experiences with customer_service. Many reviewers praised the... See more

Response time

Users describe ambiguous interactions with response_time, reflecting a high level of disagreement among... See more

Customer communications

Clients share negative opinions on contact, highlighting that communication is shockingly poor from start to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There is always problems with solicitors, we required our property urgently and was living as a broken family until the process was completed. As a first time buyer, they were quite a scare. Every... See more

Company replied

Rated 5 out of 5 stars

Lynda Harland at Chadwick Lawrence has over the last year sold two houses for us belonging to our elderly parents. She has handled both sales impeccably. The second sale was particularly challengin... See more

Company replied

Rated 5 out of 5 stars

We had what everyone involved in this process described as unprecedentedly experienced difficult buyers in our recent house move. It really was the most stressful ordeal. Rhianne Harris and Kiona Raym... See more

Company replied

Rated 5 out of 5 stars

My experience with Chadwick Lawrence has made a difficult situation bearable. Angela thorp has been my rock though out my divorce and has given my the best advice. She has guided me though the... See more

Company replied


Company details

  1. Law Firm
  2. Legal Services

Information provided by various external sources

Chadwick Lawrence Solicitors offer expert legal advice in Family Law, Employment Law, Property, Disputes, Wills & Probate, Medical Negligence and much more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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Replied to 97% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(2,506)

426 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service for completing my H2B Loan Conveyancing

I wanted to pay my Help to Buy Loan - Ben Hess helped with the process from start to finish. The AML bit was to and fro but his guidance was really useful. I would recommend their services highly. We completed well in time.

5 June 2026
Unprompted review
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Reply from Chadwick Lawrence

Great to read your comments and many thanks for recommending Chadwick Lawrence.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Very Good

Very Good, and very competent.

21 May 2026
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Reply from Chadwick Lawrence

Thanks you for the five star review, it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Kept informed throughout the process by…

Kept informed throughout the process by our wonderful solicitor Iman and was very helpful and understanding with everything as we were first time buyers and didn’t know much about this process.

22 May 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, we appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Very pleased with their service

Very pleased with their service. Used them for conveyancing. The purchase was handled very well by Eleanor & Tia despite the vendor making things as difficult as possible. Also they have a great app to track the progress.

1 June 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, we appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

Extremely poor communication

Extremely poor communication during a time-sensitive Help to Buy redemption. We started the process in January 2026.

We need this firm to complete outstanding solicitor-side actions so that we can repay our Help to Buy loan. Despite this being time-sensitive, my wife has sent three separate messages without reply. I also called the firm and left a voicemail.

I then sent a written message making clear that we needed confirmation by close of business of the exact outstanding actions, who owns them, and when they would be completed. That deadline passed and we still received no response.

This is not a complicated request. We are simply trying to understand what remains outstanding so the redemption can proceed. At the moment, we have no clear idea what stage the matter is at, what is being done, who is responsible, or whether anything is required from us.

The delay is causing us financial concern, including the need for a further valuation, an increased redemption figure, and the risk of the Help to Buy loan beginning to accrue interest.

In my opinion, the service has been unacceptable. We have now had to raise a formal complaint simply to try to get a response and get the outstanding work completed.

1 June 2026
Unprompted review
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

The conveyancing process was handled in…

The conveyancing process was handled in a friendly and professional manner. While it took longer than expected due to a break in the property chain.
We are extremely grateful to Rhianne and Kiona, for all their support and hard work, which helped us reach a successful and satisfying outcome.

19 May 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we take customer service very seriously at Chadwick Lawrence so it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

AVOID!

Absolutely horrific incompetent solicitors these were acting for a party bottom of our house chain and have cost me thousands of pounds due to there lack of ability to complete simple tasks during the conveyancing process causing unnecessary stress and delays.
As we were about to discuss exchanging contracts they disclosed they hadn’t yet requested searches this was almost 3 months in. Taking 8 weeks to check proof of funds this should be done straight away.
Everytime we were ready to exchange they through another issue in to delay things: needing to request funds and not leaving enough time, raising enquires last minute and not replying to the solicitors or estate agents with what was actually happening. There agreed time to complete turned into another month later never have I worked with such slow incompetent conveyancers.
Would tell anyone to avoid even thinking of using.

29 May 2026
Unprompted review
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

Not worth your time, money or stress!

Absolutely avoid at all costs!

I cannot begin to explain the trouble we are currently having with this firm. Their staff seem completely incapable of carrying out even the simplest tasks, such as returning phone calls. They often fail to respond for days or even weeks at a time, and when they finally do, their response is no different from what it was two weeks earlier.

We should have completed on two separate occasions over the last few weeks, but due to their sheer lack of communication and urgency, this has repeatedly fallen through.

I sincerely hope this review reaches potential clients and makes them reconsider choosing this firm.

We are now at risk of losing our new home. We have missed several family events, and this situation has even begun to affect potential job opportunities, as everyone knows changing jobs during a house sale can create complications. I have never felt so exhausted and deflated by a single company.

One of the first things a conveyancing solicitor should do is ensure source-of-funds checks are completed and approved. Astonishingly, this basic and widely understood step appears to have been overlooked by this firm's employees.

My advice to the company going forward would be simple: communicate and prioritise. If you are handling a case with a known deadline that you have been aware of for over a month, do everything possible to meet that deadline rather than leaving important steps until the day before completion. If delays are unavoidable, communicate this clearly and honestly with your clients instead of hiding behind solicitor jargon.

I can only hope we complete soon so that I can finally wash my hands of this firm. Otherwise, we will seriously consider taking further legal action — obviously not through these solicitors.

28 May 2026
Unprompted review
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 4 out of 5 stars

All good

Alisha was great, no completion no pay saved me a lot in fees as a first time home buyer, maybe could have been a bit quicker

28 May 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we really appreciate your feedback and will ensure this is taken on board.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

Absolutely horrendous

Absolutely horrendous! Used to buy a property and the solicitor was unresponsive continuously. Luckily we had a financial advisor who could escalate our case repeatedly. It took her over 2wks to review one piece of paper and this was on more than one occasion. We almost lost the property as the vendors were fed up with no response to their solicitor from ours also. The mortgage had to be extended as it took us past the expiration date for the mortgage in principle. It wasn’t a difficult buy, no occupants, no chain.
We finally got to near completion to find out from the estate agent that our solicitor had left the firm (2wks previous) and that they “would get round to letting the clients know eventually”!!!!!!
The solicitor that took over the case for the last few days was brilliant, wish it was her from the beginning.

20 May 2026
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Wills and LPAs

Tom was very calm and methodical. He listened carefully to what we wanted and we felt listened to. At no point did we feel rushed and bearing in mind we were asking Tom to prepare our Wills and LPAs, this was important and appreciated.

18 May 2026
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we take customer service very seriously at Chadwick Lawrence so it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Chadwick Lawrence

Professional and good communication.

18 May 2026
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Reply from Chadwick Lawrence

Thank you for the five star review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Clear communication throughout process of remortgage. Would 100% use chadwick Lawrence again for any future conveyancing needs.

22 May 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, it is great to read your comments and we look forward to working with you again in the future.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish with Nafeesa and Farah. It was a lengthy process but they went above and beyond to get my matters sorted as swiftly as possible and kept me informed every step of the way. Brilliant service and would highly recommend!

22 May 2026
Unprompted review
Chadwick Lawrence logo

Reply from Chadwick Lawrence

Thank you for the five star review, we really appreciate your feedback and it is great to hear you would recommend our services.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

My experience with Igors Scepecs was…

My experience with Igors Scepecs was great. He was professional and very easy to contact and conducted my purchase very smoothly. Not all solicitors are the same. He is fantastic.

12 May 2026
Unprompted review
Chadwick Lawrence logo

Reply from Chadwick Lawrence

Thank you for the five star review, we really appreciate your feedback and it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Good communication and swift action

Good communication and swift action. Very professional and efficient service. Highly recommended.

7 May 2026
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Reply from Chadwick Lawrence

Thank you for the five star review, we appreciate your feedback and it is great to hear you would recommend our services.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Had a fantastic experience

Had a fantastic experience. Very quick and prompt to replying to any queries. Would highly recommend.

13 May 2026
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Reply from Chadwick Lawrence

Thank you for the five star review, we appreciate your feedback and it is great to hear you would recommend our services.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Excellent conveyancing

Eleanor and Tia helped our house purchase run quickly and smoothly. Would absolutely recommend to a friend!

12 May 2026
Unprompted review
Chadwick Lawrence logo

Reply from Chadwick Lawrence

Thank you for the five star review, we appreciate your feedback and it is great to hear you would recommend Chadwick Lawrence.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Completed all necessary work with…

Completed all necessary work with desired outcomes. Updated me at every stage, which was helpful.

Efficient, professional and understanding. I would recommend.

14 May 2026
Unprompted review
Chadwick Lawrence logo

Reply from Chadwick Lawrence

Thank you for taking the time to leave a review. We really appreciate your feedback and to it is great hear you would recommend Chadwick Lawrence.
Kind regards
Neil Wilson, Managing Parnter

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