While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I used the gentle face wash once, my face and neck ended up burning causing blisters, still after 3 weeks my skin is burning with every thing I use. I have never had sensitive skin before but now it i... See more

Rated 1 out of 5 stars

I used to order from daraz. baby wash &shampoo it's nearly exp. The seller name -sunshine healthcard Lanka ltd. It's a baby products why they are selling nearly exp please stop this. Inquiries the sel... See more

Rated 5 out of 5 stars

Cetaphil Gentle Skin Cleanser and Moisturizer are fantastic products! The cleanser is mild yet effective, perfect for sensitive skin, and doesn't leave any residue. The moisturizer is lightweight, hyd... See more

Rated 5 out of 5 stars

Cetaphil's products are now "new and improved". As a man, you need a fast 2 step system. 1. Wash hands, nails, wrists and beyond, with as hot a water you can take. I use Nivea Rich Moisture Soft Carin... See more

Company details

  1. Skin Care Clinic
  2. also in
  3. Beauty Product Supplier
  4. Cosmetic Products Manufacturer
  5. Cosmetics Industry
  6. Cosmetics Store
  7. Health and Beauty Shop

Information provided by various external sources

Gentle Power can achieve amazing results. Discover the gentle skin care that is right for you from Cetaphil. Purchase Cetaphil products online today!


Contact info

2.2

Poor

TrustScore 2 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(35)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Gave negative review, got blocked.

I wrote a review stating that I disliked the new formula and it burnt my skin. Nothing about the review was inappropriate or particularly that bad. I just said I preferred the old formula and wish they would go back to it. They deleted my review and then blocked me from the website. Shady company.

16 October 2022
Unprompted review
Rated 5 out of 5 stars

This cream is like a miracle ..

This cream is like a miracle ... I used the moisturiser in pump bottle , had rough dry skin on outside of my arms & back and was itchy, transformed into smooth soft skin after just one application
So good

12 March 2022
Unprompted review
Rated 5 out of 5 stars

If you are looking for a gentle…

If you are looking for a gentle cleanser for your skin I recommend Cetaphil. Their cleaners are so smooth and fragrance-free this helps get rid of oil and bacteria that has built up on your face throughout the day. Also, it helped me get rid of blemishes and scars on my skin which is a bonus!

3 May 2021
Unprompted review
Show reviews in all languages. (35 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look