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See what reviewers are saying

Rated 1 out of 5 stars

Hard to give this company a one star rating because they seriously didn't earn it! Called them about a product and the only thing they were good at is transferring me to other departments! Clueless st... See more

Rated 1 out of 5 stars

Worst company to work with. I highly recommend staying away from the Detroit Market especially the KCI division. Scott Powell’s is the worst has no clue on what goes on in the office. Matt Winkleman c... See more

Rated 5 out of 5 stars

Had defective 6 large sticker lint rollers ; they are extremely great for use as I have a long haired cat. I contacted 3M directly. Customer service was very professional and the response was immediat... See more

Rated 1 out of 5 stars

Trash products. I bought the ear protection the orange ones and they just don't go inside the ear as they should, leaving a gap that allows for a lot of noise to come through. I tried buying a second... See more

Company details

  1. Medical Equipment Manufacturer
  2. Medical Equipment Supplier
  3. Medical Supply Store
  4. Medical Technology Manufacturer

Information provided by various external sources

3M touches virtually every part of your life. Yet you’re probably only aware of a fraction of those touch-points. With medical dressings that help wounds heal faster, reflective materials that make our roadways safer, and even stethoscopes that listen to astronauts’ heartbeats in space, our people and technology make the impossible, possible. Every day we apply our science to make your life better. This is 3M Science. Applied to Life.™ Join the conversation and tell us what #LifeWith3M means to you!


Contact info

  • 3M Center, 55119, Maplewood, United States

  • 3m.com

1.9

Poor

TrustScore 2 out of 5

45 reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

WORST CUSTOMER SERVICE

Hard to give this company a one star rating because they seriously didn't earn it! Called them about a product and the only thing they were good at is transferring me to other departments! Clueless staff that have no knowledge of their own product! Wouldn't recommend them to anyone!

19 March 2026
Unprompted review
Rated 1 out of 5 stars

Trash products

Trash products. I bought the ear protection the orange ones and they just don't go inside the ear as they should, leaving a gap that allows for a lot of noise to come through. I tried buying a second package and it still did the same. No quality control whatsoever. Years ago it was better, now it's trash products.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Wouldn’t even give a one but no 0

Wouldn’t even give a one but no 0. The product didn’t even work then told me can do on brick even though doesn’t say on packaging. They just deferred blame back to me. Would never recommend or buy any of there products again

6 December 2025
Unprompted review
Rated 1 out of 5 stars

terrible company

terrible company, but couple different products made by them. They both failed and didn’t work and when I wrote to the corporation, they didn’t want to do anything about it. Don’t know what happened to 3M over the years, but they really went downhill. I would not recommend them.

3 September 2025
Unprompted review
Rated 1 out of 5 stars

Crappy products and terrible customer service with product specialist.

I bought 20 3 inch by 21 inch belt sander sandpaper. Every one of them separated at the glue seem within minutes of being on the sander. I called 3M customer service and talk to a product specialist. And they would not stand behind their product at all and tried blaming it on the store for selling outdated product. Don't buy 3M products! Crappy products and terrible customer service!

14 July 2025
Unprompted review
Rated 1 out of 5 stars

3M-Solventum worst Company ever I work…

3M-Solventum worst Company ever I work for I'm talking about 3M branch in Athlone Co Westmeath Ireland Not recommended to anyone especially Therapy and Kitting worst place in the Company They treat people like numbers no respect just target is the important thing people not count the entire management needs to be replaced

13 August 2024
Unprompted review
Rated 1 out of 5 stars

Asked for advice on their products

Asked for advice on their products, a simple question: Which face-mask is suitable for chemical xy - they answered "how much do you want" - after that "whats your address". My simple question wasn't answered at all. Neither do they even write their name, so you do not even know which person responded. Such a bad service!

8 January 2025
Unprompted review
Rated 1 out of 5 stars

Recent manufacturing complaint..

Recent manufacturing complaint... WTF!!!
The 3M 2inch Blue Original must be made in mexico or china, if curls up against my hand every time I tear a piece off for masking... It did not use to be this way...I noticed that the tape is much thinner now, which explains why it curls up at every tear... You guys SUCK big time...

16 December 2024
Unprompted review
Rated 1 out of 5 stars

A digusting company that has polluted…

A digusting company that has polluted our water ways in australia killing our small communities and poisoning our earth. These Poeple should be forced to drink their forever chemicals they have poisoned our earth with in the name of fat profits for their execs. Absolutely disgraceful that this unethical scum is allowed to operate worldwide. Truly disgraceful.

1 January 2024
Unprompted review
Rated 1 out of 5 stars

Absolute Garbage!!!

Bought these as we rent and didnt want to leave any holes in the walls. About a year later I needed to remove one and went to pull the tab to remove it. It came off with paint and part of the wall!!!! After reading all the other reviews on here I am sure all the others I have used will do the same thing!!! IfI wanted a permanent attachment then I would have bought stuff MUCH cheaper and made my own!!! WILL NEVER BUY THESE AGAIN!!! Cannot believe they cost so much and yet fail to do the ONLY job they are MEANT to do!!! DONT WASTE YOUR MONEY!

17 August 2024
Unprompted review
Rated 1 out of 5 stars

Why offer service you can't provide?

3M "provides" a service where they consult you on which of their product is more suitable for your needs. In reality, I filled the form with detailed description and pictures, chased up on Facebook multiple times and still haven't received an answer. It's been 2 months. Why even offer a service you won't provide?!

26 May 2024
Unprompted review
Rated 5 out of 5 stars

Scotch Brite 50 percent larger lint rollers

Had defective 6 large sticker lint rollers ; they are extremely great for use as I have a long haired cat. I contacted 3M directly. Customer service was very professional and the response was immediate. I received a box of new rolls and I am truly appreciative.

20 February 2024
Unprompted review
Rated 1 out of 5 stars

Disgust

Hi , I made and order for ear rings which I’m waiting for delivery it’s all paid fore . I have noticed from the same company have taken 39.47 . Disgrace , please don’t fall for this scam , I’m in touch with my bank and police are investigating fraud. Shame on you people you are a disgrace and I will shut you people down .

18 January 2024
Unprompted review
Rated 1 out of 5 stars

If I could give you a ZERO I would

If I could give you a ZERO I would. 5 different tape products and not one will hold a simple picture that is not framed ( because your crappy products didn't hold it) on a wall. I just used 3 products together, it fell off in 20 minutes. All of your tape and hanging products are crap . crap!!!!

26 December 2022
Unprompted review
Rated 1 out of 5 stars

Jeg har henvend mig skriftlig 4-5 gang…

Jeg har henvend mig skriftlig 4-5 gang over de sidst 4-6 uge. og 3M ønsker ikke at svare vedr. defekt 3M WorkTunes. Defekt består i at det ikke muligt at oplade 3M WorkTunes Connect 90543EC1, da USB stikke er falde af, efter 3 opladning. WorkTunes er købet via Amazone.de. Amazone.de henviser til 3M når der er mangler ved produkt. Jeg er skuffer over, at man vil sælge, men ikke stå til ansvar for de produkter man sælger. Nu står jeg med et produkt, som jeg ikke har kunne bruge efter hensigt i de sidst 6 uge. og bruger en masse tid på det. Jeg er ikke imponeret! mvh Morten
I have been contacted in writing 4-5 times over the last 4-6 weeks. and 3M does not wish to respond regarding defective 3M WorkTunes. The defect is that it is not possible to charge the 3M WorkTunes Connect 90543EC1, as the USB plug has fallen off after 3 charges. WorkTunes was purchased via Amazone.de. Amazone.de refers to 3M when there are product defects. I am disappointed that 3M will sell, but not be responsible for the products they sell. Now I am left with a product that I have not been able to use as intended for the last 6 weeks. and spend a lot of time on it. I am not impressed! etc. Morten

30 September 2022
Unprompted review

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