Central Sports Reviews 

105
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, most reviewers were let down by their experience overall. People frequently encountered severe delivery delays, with online orders arriving many weeks late, failing to turn up entirely, or missing proper tracking updates. Reviewers also pointed out that customer support was completely unresponsive and unhelpful, leaving buyers waiting for long periods without receiving any meaningful communication or resolution. The minority of people were satisfied with the competitive pricing and eventually received helpful customer support for faulty items. These consumers happily mentioned that overall shipping was smooth for their purchases and that staff members assisted them effectively when resolving unexpected product issues.

What people talk about most

Order

People report ambiguous experiences with order processes, highlighting significant divergence in customer... See more

Product

Reviewers mention ambiguous feedback about product quality and order accuracy, highlighting both flaws and... See more

Delivery service

Customers consistently express deep disappointment and frustration with the delivery service. Reviewers... See more

Customer service

Clients share profound dissatisfaction regarding customer service, frequently describing it as a nightmare... See more

Response time

Consumers express deep frustration and dissatisfaction regarding the exceptionally poor response times.... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Price and delivery were good, but had a question/query after the rackets had arrive..Red dots overspray over the frame, sloppy really. But they didn't reply to three emails..

Rated 2 out of 5 stars

Made a few orders of badminton rackets because of 5% discount associated to Badminton England. In every occasion, they send out the items many days late despite ordering a next day delivery. No commun... See more

Rated 1 out of 5 stars

Wil never use Central Sports again. Used to be a decent site. Placed an order last Friday for next working day delivery. It's now Thursday and not even despatched. Tried emailing but no response. I s... See more

Rated 1 out of 5 stars

I ordered few items from central sports . They took a very long time to deliver ( saying the autograph on racket can take uoto 6 weeks ) but when I received my order they had sent wrong pair of shoes... See more


Company details

  1. Tennis Store
  2. Sporting Goods Store

Information provided by various external sources

Official BADMINTON England retail partner and the premier dedicated badminton only retailer in the UK.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.7

All reviews

(105)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

I've used this company to buy Yonnex shuttlecocks, badminton racquets/ equipment and re-stringing for many years.
Great service in getting goods out to you; racquets well-packaged/ protected and prices very competitive.

21 March 2017
Unprompted review

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