Centralpoint Belgium Reviews 

Great online help and kind customer service.
Also very competitive prices online!

no way to return or to communicate with them

Good prices, very fast delivery, easy to pay, parcel tracking. This is my second purchase and everything went well as before. My favorite shop.

I purchased 2 Panasonic voip phones for my office.
When I found out that they were not compatible with my telephone lines I wanted to return them. It took at least 10 emails back and forth for the return procedure. Once it was managed they asked me 25 euros so that they stock them in their warehouse. I had not opened the package at all so I don't understand how could anyone charge you for that. Since they have such a bad service I'm starting to doubt if there is anything in the unopened package that I received from them.
I decided to keep them closed because i'm now afraid that they won't pay me anything if I return it to them. Never in my entire life I have experienced such a bad service. The least they could have done is tell me that I have the credit by them if I want to buy anything else in the future, which I would have accepted of course since I have a big office.

Quick delivery; all the time i was well informed about my order; so five stars.

Fast and correct ordering and handling. Good delivery information. Because not at home, automatically delivered by UPS in nearest UPS-pickup-point (ex Kiala) where it was already available and picked up the same day. Perfect and easy!

I bought a product but i did a mistake. For the return of the object, the company was very professionnal, with quick answers to my questions. I can say the customer service is at the top!

On 19 April I placed an order for an mSATA SSD. Two days later I received another product, an SATA SSD. Immediately I contacted the after sale but they were reacting very slowly, at one e-mail per day. So after a week (on 29 April) I received a confirmation that my return product was received and that I can get my money back (in up to 14 days) or that I can re-order something. But my original product just got more expensive ... are they going to send it to me at the initial price (as I already requested) or they will ask for the difference. Lets' see ...

Bottom line, this will be my first and only order with centralpoint.be.

Ordered a "1 to 2 business days" delivery item on a monday night and shipped on tuesday. Didn't receive the package by thursday so I decided to contact them, asking for a tracking code or news on the delivery. 1 hour later I receive an e-mail saying the product (which was supposedly shipped on tuesday) was out of stock. After that, on Sunday, I got an e-mail asking for a review, to which I replied I had no packages and would like (again) a way to track it, and that was provided right away. And even though the costumer service was very friendly, I couldn't get the initial info I needed, and I ended up getting it on the next tuesday (5 business days, as opposed to "1 to 2 days" stated). I may have just been unlucky, but I was baited by the low price when I could've walked 5 minutes to a physical shop and gotten myself the product for about 7% extra cost.

I have ordered some goods from which one, an SSD drive wasn't compatible with my system so I have returned it and the very next day they contact me to refund.
The shippment was very fast and the user support was more than perfect, chat or telephone, they tried to help and they really did.

Delivered on time. Had make a mistake on my order and got refunded with no trouble. Perfect follow-up

I had a defective D-Link DAP after 6 months of use. I contacted Centralpoint's Support and they issued me a return number. I was then offered the choice between a voucher or a refund. I am very satisfied with the customer service and would not hesitate to buy other products at Centralpoint.be.

I found great prices on this website,a free delivery, also the item came very quickly, the next day. Easy to order and fast to get. I recommend.

Excellent help after a telephone enquiry, but very weird delivery. Two parts of a single order were in stock, but delivery was in two separate parts, at different times of the day. When the first part arrived, incomplete, I presumed there had been a mistake and notified Centralpoint. Amazed to find several hours later two attempts to deliver the second part of the order (I was not home because I had presumed there had been a mistake. But for the rest, excellent service.

Found it on centralpoint.be in the color I wanted after searching on many sites. Good prices, fast delivery so all ok!

Good service, everything OK ! What else to say nothing

was looking for my mobile phone parts, to my surprise, THEY GOT IT !!! yupee

Always quick delivery and products as attended

I give 5 stars for their service.