CE Service Reviews 

I got a ticket when I was in a restaurant eating. Apparently you’re only allowed an hour. The day I received my letter, I appealed on the website. I never received an email confirmation, I just went onto the site to check and now it’s saying it’s too late to appeal yet I’m well within the 28 days it says.
They have no genuine contact details on the site or letter either. Isn’t that illegal?
I am quite concerned as I shared details and a photo of my blue badge. Is this place a scam?

i was in brean and went to chip shop could not see signs on parking and had to wait for order to be done later we walked back to find that the shop next door had closed and were the cages was out side the shop there is a parking sign there should of been a proper sign put some were else more clearly then when i did pay fine there was no op for receipt to witch i would like

cannot contact them paid by on line as they tell you have to do , then send another letter 1 month later stating that they have not been paid this company a scam and fraudulent checking this company on companies house they are in financial difficulties' they should be struck off when genuine people are been scammed again when they have paid but you cannot send them receipts or phone them to prove payment

Scammers, they have managed to get a loophole to make a County Court Judgement on me for parking in IBIS Hotel Heathrow? Avoid IBIS, very dirt residence.
Be careful few pounds turns into +£250 for these theifs!!!

Absolutely horrendous! They are not registered at the address stated on letter- as I attended! They did not send me a letter originally, I just got a letter for a £100 stating this was a 2nd letter. Tried to call, attended as stated, no email, now threats of more pay! I would have happily paid the £60 had I of recieved the first letter!!

Absolutely disgusting company, no form of communication to appeal, site crashing constantly. All they want is ypur money. Has anyone not paid and received further bill or CCJ. I am a community nurse and was on duty visiting a patient

I would give 0 stars but you can't do that. Got a parking fine, sent the evidence that I had indeed eaten at the Crown and Crossed swords. They suggested I had typed my reg in wrong in the tablet in the restaurant, they reduce the initial £100 fine to £20. I went to pay and the website said my balance was £0 and so it wouldn't let me pay anything! Tried emailing them, but charlatans only use 'noreply' email addresses. Cut to a month later and I received a £100 final notice. Awaiting a response from their complaints dept.

I had a parking ticket for parking in the Dolphin pub car park in Newbury, Berkshire August 2025
I put my details in the tablet inside the pub, but you are saying I did not. So now I have to pay a fine just because I don’t have receipts to prove I was in the pub.
I have gone to pay the fine against my will but it will not allow me to pay in instalments. I can’t find any way to be able to get around this and this is stressing me out. But these people are not even human and don’t want to be contacted.
This reminds me of the post office scandal!

had a really frustrating and unfair experience with a parking charge linked to a library visit, and I feel others should be aware.

I visited the library on 14th February and didn’t realise I needed to enter my registration number. When I received the parking fine, I went back to the library and staff told me they had cancelled it there and then, so I didn’t submit an appeal as I believed it was resolved.

Later, I received another letter saying the charge had gone up to £100 because I hadn’t appealed. I was away over Easter, and when I tried to appeal after returning, I was told it was too late. The library then admitted they had made a mistake and apologised, as the cancellation hadn’t gone through properly.

At this point, there was no way to contact the company directly—no phone number or email—just demands for payment and threats of court action. I tried to pay the £100, but the system kept declining my payment. When I tried again the next day, the charge had increased to £140, which I felt forced to pay just to avoid further escalation.

This whole situation feels extremely unfair. The mistake was acknowledged by the library, and I should never have had to pay anything. The lack of communication options and the way the charge kept increasing only made things worse.

I would strongly advise others to be cautious, as this experience has been very disappointing and stressful.

Then when I went to put a complaint in via there website it wouldn’t let me !

Parked at Marshall’s Yard, in Gainsborough purchased a ticket but machine was playing up and I had 3 attempts before I actually got a ticket. We left in plenty of time but got a letter 3 days later with a fine of £100 ( the ticket was only for 50p), with no actual reason for the fine. We appealed and sent proof of the ticket but over 2 months later we received the letter turning down our appeal and given £20 off if we pay with 14 days but if you want to carryon the appeal you won’t get a discount!!! We have no option but to pay as like everyone says they are rogues and one thing is certain we will never visit Marshall’s Yard again. Best of it is I have a disabled badge and we could have parked at most car parks in Gainsborough for free!
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Has only body won against this company as I got a ticket just by turning around at the entrance to a car park

They are an absolute disgrace of a company i was using the drive through at Starbucks on Portland on the 17th march and i had a parking fine from them stating that i had parked in their car park for 24hrs when i blatantly hadn't as i used the drive through to get a coffee before going to work. I have appealed as i refuse to pay it

Professional in blackmailing people specially when the PCN was waived, threatening to take legal action.

Absolutely disgusting, they make it impossible to appeal properly, they have drop down options that don’t always fit the reason, no option to write the reason, I had my elderly mother with me who is disabled and a blue badge holder. We were late getting back to the car due to her mobility issue, I didn’t know how I could give them this information so just uploaded evidence of her disability badge. There system is completely wrong and set up to fail an appeal. Honestly totally against the Equality Act. They need to change and at least give a box where you can write reason, I tried to edit it after I submitted to add a photo of written reason but wouldn’t let me. So annoying.

My Uncle brought his penalty to me in a terrible state. He has no internet, no smart phone, basically no digital assets, which is very common of folk of a certain age group. Neither does he want any financial help from myself or assistance. I have emailed them complaining but no great surprise, the email bounced back. There is no telephone number other than on the Google Search result which also is not recognised when dialed.
I don't know what else I can do to help him, other to reassure him that probably nothing will happen. I have suggested he visits his bank to discuss with them to hopefully assist.
Terrible company.

I am constantly ignored by this company I was in a KFC Car park looking for my missing wallet which the KFC manager was happy to confirm
The signage was hidden under a bush the time I was in the car park was 18 minutes the fine I received states
Reason for fine

‘ Exceeding the notified maximum free parking period of 60 minutes/remaining in the car park during notified restricted hours

I was there for 18 minutes how is that exceeding
I have written to them I have emailed them I received a man offer to pay £20 ! That’s all !
I spoke to the manager who contacted them they still ignored me this company should be struck off and prosecuted for harassment I am 68 with high blood pressure

They are still pursuing me now through the court - how can this be allowed ?
CIvil Enforcement are a disgrace how do you appeal when they don’t accept your appeal - Now I’m sent a mediator notice ! SCUM

Am fed up with trying to pay my parking fine, it keeps going up & can not contact the Civil Enforcement Team. I have tried the on-line method many of times, the fine amount of £170 is approved by my bank but the money is not taken by the Civil Enforcement Department.

My elderly father who is disabled parked at his local pharmacy he attends monthly and put his Registration number in the terminal provided, not easily I hasten to add he is 84. Apparently he didn't or may have incorrectly and received a notice, I appealed on his behalf, and of course they sent out the usual waffle, an automated appeal template, denying it naturally.
I went to the land-owner and resolved it with them, thank goodness. However my advice send a DSAR to their data protection officer, they have 30 days to respond, and have to send you everything they have on record regarding you and your alleged fine, also look them up on companies House, it's a real eye-opener!!

Unable to contact them.
I have received notice that I have to pay a reduced parking fine of £20. When I went to pay yesterday the amount remaining was still £60. I thought I’d wait a day for it to update and today it is asking for £100. I am happy to pay the £20 for my mistake but I don’t know how to. Reference against this payment is 171033809620..

Cannot phone these rogue traders as only number is for payment only. Google number does not work
Claim they have photographic evidence but no way to see it, nor the signage that would cover the alleged offence