CBDMovers Reviews 

1,605
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Unbelievably efficient moving. Booked a truck for 2 pm onwards slot. They arrived not long after 2pm and had the whole job done in around 2 hours. The job involved moving some very heavy items and in... See more

Company replied

Rated 5 out of 5 stars

The removalists were on time and did both packing and unpacking. They were very careful with my furniture and goods. They were very efficient at unpacking and were happy to move things if I changed my... See more

Company replied

Rated 1 out of 5 stars

Proceedings commenced with relevant bodies. These movers are extremely un-trust worthy, they showed up 6 hours late and did over $10,000 worth of damage to our belongings. Despite showing them on... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic experience with our removalists. They made what could have been a stressful day so much easier. The team was friendly, professional, and took great care with our belongings througho... See more

Company replied

Company details

  1. Logistics Service

Written by the company

CBD Movers is now a premium removalist operating all over Australia. We offer top-quality removal services at amazingly low prices. With a fleet of 150+ trucks and a team of 350+ movers, our helpful experts can assist with all your needs. At CBD Movers, we believe in delivering great removal services to our valued customers. Contact our furniture removalists and house removalists today. Call Now: 1300 223 668


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4.0

Great

TrustScore 4 out of 5

2K reviews

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4.0

All reviews

(1,605)

258 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I wish I could give them less than one…

I wish I could give them less than one star. I was attempting to contact two men and a truck (a different moving company), and this CBD movers have a predatory homepage that makes it look like that is who I was contacting. What I was actually getting was a call center for CBD movers. While the initial call was on the surface polite enough, I forced her to send me a quote, because I couldn't hear her very well. She then tried to pressure me to accept their offer on the spot, but I declined. When they contacted us the next day to lock in the deal, at the end of the call they tried to sneak in 150 dollars worth of extra fees. We did not accept their offer. Do not use CBD movers, they try to underqoute you, and they will get you in the end with extra fees. They will probably reply to this review with "sorry that wasn't us", but I have the quotes with their names on. CBD movers suck!

16 June 2026
Unprompted review
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Reply from CBDMovers

Dear Customer,
We really apologize for the inconvenience caused to you. However, we were unable to locate any Quote Id associated with the name “Maia Olsen.”
The quote Id is for another company, and the review may have been posted on our platform by mistake. At CBD Movers, customer satisfaction remains our highest priority, and we take all feedback seriously.
If you have any concerns, kindly request that you share your quote Id along with your concerns by emailing us at support@cbdmovers.com.au so we can investigate the matter promptly and work toward a resolution.
Kind regards,
CBD Movers

Rated 5 out of 5 stars

Very efficient and fast

Two well mannered and friendly men, were very efficient and conscious of time frame to help us us keep costs down.

7 June 2026
Unprompted review
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Reply from CBDMovers

Dear Kerry Yuksek,
Thank you so much for your wonderful review!
We truly appreciate your feedback and are delighted to hear about your positive experience with us. We take great pride in delivering excellent service, and your kind words motivate our team to continue doing our best. Thank you for taking the time to share your experience.
Regards,
CBD Movers

Rated 5 out of 5 stars

Great movers

Great movers, recommend

12 June 2026
Unprompted review
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Reply from CBDMovers

Dear Lucinda Staniland,

We sincerely appreciate your thoughtful review and kind support. It was a pleasure assisting you with your move. Knowing that our service met your expectations means a great deal to us. Thank you for placing your trust in CBD Movers.

We hope to serve you again whenever you need reliable moving assistance.

Best regards,
CBD Movers

Rated 5 out of 5 stars

Fast and good value

Fast, prompt, and good price point

30 May 2026
Unprompted review
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Reply from CBDMovers

Dear L H Peacock,

We greatly appreciate your wonderful feedback!

Knowing that you had a positive experience with our team is incredibly rewarding. We take pride in providing reliable and professional service, and your review reassures us that our efforts are making a difference. Thank you once again for your support.

Regards,
CBD Movers

Rated 5 out of 5 stars

Turned up on time

Turned up on time, worked hard and got the job done

10 June 2026
Unprompted review
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Reply from CBDMovers

Hello Dave N,
Thank you so much for your kind review and for sharing your experience with us. We are delighted to hear that you were happy with our service, as providing a smooth and positive customer experience is always our main goal. Your thoughtful feedback truly means a lot to our team and motivates us to continue delivering our best.
It was a pleasure assisting you, and we look forward to helping you again whenever you need us in the future.
Warm regards,
CBD Movers

Rated 1 out of 5 stars

Worst movers I've ever come across

Worst movers I've ever come across. I work in housing and facilitate clients moving into homes. I booked CBD movers (yes, it was definitely this moving company) last week to assist a vulnerable client who has been very upset by this experience.
My experience with CBD was shockingly bad.
They were comedically slow, carrying one box at a time when they could have stacked them. They didn't have the right equipment with just one hand trolley between them. The truck was tiny. They were rude to my clients, and they took 3 hours to do a 1.5 hr job and didn't finish it!! so my clients couldn't move into their new home and they had eaten up my entire budget for movers. They are by far the most dodgy, expensive, under-equipped, inexperienced movers in Melbourne to the point of being a scam. Also, I've communicated with them over 5 times to invoice by email for my org to pay and they keep sending a link to my phone, not the same thing.

4 June 2026
Unprompted review
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Reply from CBDMovers

Dear Customer,
We are sorry to hear that your moving experience did not meet your expectations. However, we were unable to locate any booking associated with the name “Nikka Write.”
It is possible that the move was booked through another company and the review may have been posted on our platform by mistake. At CBD Movers, customer satisfaction remains our highest priority, and we take all feedback seriously.
If you are a genuine customer of CBD Movers, we kindly request that you share your booking reference number along with your concerns by emailing us at support@cbdmovers.com.au so we can investigate the matter promptly and work toward a resolution.
Kind regards,
CBD Movers

Rated 1 out of 5 stars

terrible experience didn’t do the job

terrible experience didn’t do the job

9 June 2026
Unprompted review
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Reply from CBDMovers

Dear Customer,
We are sorry to hear that your moving experience did not meet your expectations. However, we were unable to locate any booking associated with the name “marley howe.”
It is possible that the move was booked through another company and the review may have been posted on our platform by mistake. At CBD Movers, customer satisfaction remains our highest priority, and we take all feedback seriously.
If you are a genuine customer of CBD Movers, we kindly request that you share your booking reference number along with your concerns by emailing us at support@cbdmovers.com.au so we can investigate the matter promptly and work toward a resolution.
Kind regards,
CBD Movers

Rated 3 out of 5 stars

Driver was very friendly

Driver was very friendly; I liked his friendly manner and the care and attention he gave to my furniture. the off sider I was unsure of as I don't think he could understand English or read English, I had a box labeled "this way up only" and he on reaching the box immediately turned it on its side, I had to grab the box and right it and then pick it up and put it in my vehicle for safty.

27 May 2026
Unprompted review
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Reply from CBDMovers

Dear Customer,
We are sorry to hear that your moving experience did not meet your expectations. However, we were unable to locate any booking associated with the name “Janine Hill”.
It is possible that the move was booked through another company and the review may have been posted on our platform by mistake. At CBD Movers, customer satisfaction remains our highest priority, and we take all feedback seriously.
If you are a genuine customer of CBD Movers, we kindly request that you share your booking reference number along with your concerns by emailing us at support@cbdmovers.com.au so we can investigate the matter promptly and work toward a resolution.
Kind regards,
CBD Movers

Rated 5 out of 5 stars

The experience was exceptional

The experience was exceptional , the CBD movers performed admirably . I highly recommended them and the staff are extremely helpful.

30 May 2026
Unprompted review
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Reply from CBDMovers

Dear Wakesa,

Thank you for your wonderful feedback and continued support. We are thrilled to hear that you had a positive experience with our team.
At CBD Movers, customer satisfaction is always our top priority and your kind words encourage us to keep delivering the best possible service.

We truly appreciate your trust and look forward to assisting you again in the future.

Warm regards,
CBD Movers

Rated 5 out of 5 stars

Quick and easy move

Quick and easy move
Very smooth was done in a hour
Very happy

2 June 2026
Unprompted review
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Reply from CBDMovers

Dear Esther Durrant,

Thank you for your excellent feedback!

We truly value your support and are happy to know that your experience with us was a positive one. Our team is dedicated to providing outstanding service, and your review inspires us to keep delivering our best every day.

Regards,
CBD Movers

Rated 5 out of 5 stars

The guys did a great job

The guys did a great job. Would highly recommend and would definitely use again. Made the whole moving process very easy

2 June 2026
Unprompted review
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Reply from CBDMovers

Dear Vanessa Hoterini,

Thank you so much for sharing your positive feedback!

It’s always encouraging to hear from satisfied customers. We are proud of the service we provide, and your review is greatly appreciated by our entire team. Thank you for taking the time to recommend us.

Regards,
CBD Movers

Rated 1 out of 5 stars

Never use CBD movers again

Never use CBD movers again. Quoted for 4 men for a heavy item and then proceeded to disassemble and antique item without asking . Then they had the audacity to charge me for the additional men even though they weren't needed. The antique will never be the same . They owe me $600. Don't risk your precious items.

29 May 2026
Unprompted review
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Reply from CBDMovers

Dear Customer,

We are sorry to hear that your moving experience did not meet your expectations. However, we were unable to locate any booking associated with the name “SJS.”
It is possible that the move was booked through another company and the review may have been posted on our platform by mistake. At CBD Movers, customer satisfaction remains our highest priority, and we take all feedback seriously.
If you are a genuine customer of CBD Movers, we kindly request that you share your booking reference number along with your concerns by emailing us at support@cbdmovers.com.au so we can investigate the matter promptly and work toward a resolution.

Kind regards,
CBD Movers

Rated 5 out of 5 stars

Thank you

Thank you for the prompt and efficient service. Even though it was a small job moving furniture from one room to another, it was carried out with efficiency and care.

29 May 2026
Unprompted review
CBDMovers logo

Reply from CBDMovers

Dear Penny,

Thank you for taking the time to review our services.

Our team is committed to maintaining the highest level of professionalism and delivering excellent service every time. We truly appreciate your kind rating, continued support, loyalty, and recommendation.
We look forward to the opportunity to assist you again in the future.

Best regards,
CBD Movers

Rated 5 out of 5 stars

Excellent and prompt service!

23 May 2026
Unprompted review
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Reply from CBDMovers

Dear Chris Van vliet,

Thank you for your generous feedback. We’re grateful for the opportunity to assist you and are delighted to know you were satisfied with our service.
Your support motivates our team to continue providing smooth, safe, and reliable moving experiences for all our customers.

Thank you again for choosing CBD Movers. We look forward to helping you again in the future.

Kind regards,
CBD Movers

Rated 5 out of 5 stars

Great Job CBD

CBD did a great job clearing the Surfers Paradise house contents to storage. Great comms & final cost below their estimate. Brilliant!

25 May 2026
Unprompted review
CBDMovers logo

Reply from CBDMovers

Hello David Lloyd,

Thank you for your excellent 5-star rating. We truly appreciate you taking the time to share your experience with us. Your kind feedback means a lot to our team and encourages us to continue providing the highest level of service to all our customers.

We’re grateful for your support and look forward to assisting you again in the future!

Best regards,
CBD Movers

Rated 5 out of 5 stars

Exceptional service from start to…

Exceptional service from start to finish. The team was punctual, professional, and handled every item with care. Pawan and Virasat made the moving experience smooth, efficient, and surprisingly effortless! Thank you for your hard work!
Varuni

21 May 2026
Unprompted review
CBDMovers logo

Reply from CBDMovers

Dear Varuni Ganepola,

Thank you for your kind review and support!

We are delighted to hear that you were satisfied with our service. Customer satisfaction is our top priority, and your feedback motivates us to continue maintaining high standards. We appreciate your trust in CBD Movers.

Regards,
CBD Movers

Rated 5 out of 5 stars

Great communication from movers

Great communication from movers

23 May 2026
Unprompted review
CBDMovers logo

Reply from CBDMovers

Dear Thomas Barton Budge,

Thank you for your excellent feedback!

We truly value your support and are happy to know that your experience with us was a positive one. Our team is dedicated to providing outstanding service, and your review inspires us to keep delivering our best every day.

Regards,
CBD Movers

Rated 4 out of 5 stars

Good experience!

The boys were polite, punctual and took care with all my furniture. Pleased with their work. Thank you!

25 May 2026
Unprompted review
CBDMovers logo

Reply from CBDMovers

Dear Joshua Harrison,

We sincerely appreciate your thoughtful review and kind support. It was a pleasure assisting you with your move.
Knowing that our service met your expectations means a great deal to us. Thank you for placing your trust in CBD Movers.

We hope to serve you again whenever you need reliable moving assistance.

Best regards,
CBD Movers

Rated 5 out of 5 stars

Had a good experience with the movers

Had a good experience with the movers. Used their service twice.

23 May 2026
Unprompted review
CBDMovers logo

Reply from CBDMovers

Dear Meet Patel,

We greatly appreciate your wonderful feedback!

Knowing that you had a positive experience with our team is incredibly rewarding. We take pride in providing reliable and professional service, and your review reassures us that our efforts are making a difference. Thank you once again for your support.

Regards,
CBD Movers

Rated 4 out of 5 stars

Two guys were great value even though I…

Two guys were great value even though I booked only that morning. 👍🏻

20 May 2026
Unprompted review
CBDMovers logo

Reply from CBDMovers

Dear Vince O,

Thank you for taking the time to share your experience with us. Your kind feedback truly means a lot to our team.
We are pleased to know that we could assist with your move and provide a service you were happy with. Customers like you make our work even more rewarding, and we sincerely appreciate your trust in CBD Movers.

Thank you once again for choosing us. We look forward to helping you again whenever you need us.

Best regards,
CBD Movers

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