Unbelievably efficient moving. Booked a truck for 2 pm onwards slot. They arrived not long after 2pm and had the whole job done in around 2 hours. The job involved moving some very heavy items and in... See more
Company replied
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See what reviewers are saying
The removalists were on time and did both packing and unpacking. They were very careful with my furniture and goods. They were very efficient at unpacking and were happy to move things if I changed my... See more
Company replied
Proceedings commenced with relevant bodies. These movers are extremely un-trust worthy, they showed up 6 hours late and did over $10,000 worth of damage to our belongings. Despite showing them on... See more
Company replied
We had a fantastic experience with our removalists. They made what could have been a stressful day so much easier. The team was friendly, professional, and took great care with our belongings througho... See more
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Company details
Written by the company
CBD Movers is now a premium removalist operating all over Australia. We offer top-quality removal services at amazingly low prices. With a fleet of 150+ trucks and a team of 350+ movers, our helpful experts can assist with all your needs. At CBD Movers, we believe in delivering great removal services to our valued customers. Contact our furniture removalists and house removalists today. Call Now: 1300 223 668
Contact info
Danaher Dr, South Morang, 3752, Melbourne, Australia
- 1300 223 668
- contact@cbdmovers.com.au
- www.cbdmovers.com.au
You should know
4.0
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The 2 young men were very polite
The 2 young men were very polite and did a great job.
Lots of stairs so not an easy one for moving furniture.
The office staff were also helpful
6 July 2026
Unprompted review
Reply from CBDMovers
Dear Robyn O'Connor,
Thank you so much for your wonderful review and kind words.
We truly appreciate your feedback and are delighted to hear that you had a positive experience with our team. At CBD Movers, we take great pride in delivering safe, secure, and stress-free moving services, and it means a lot to know that we were able to meet your expectations.
Your support and trust motivate us to continue providing the highest level of service to all our customers.
Thank you once again for choosing CBD Movers. We look forward to assisting you again in the future.
Warm regards,
CBD Movers
Was really happy
Was really happy, they did a really good job and what to hire them again and ask for the same guys too- very hard working, they also helped
With a next day move because the removals from another company cancelled so we got cbd movers after trying other companies
1 July 2026
Unprompted review
Reply from CBDMovers
Dear Patricia Ames,
Many thanks for your amazing review and support. Feedback like yours inspires our team to continue delivering excellent service every day. We are grateful you chose CBD Movers and are pleased we could provide you with a smooth and reliable moving experience.
We appreciate your trust and look forward to serving you again.
Warm wishes,
CBD Movers
Great service will definitely use…
Great service will definitely use again. Try to give the exact price next time rather than changing the price after invoice
5 July 2026
Unprompted review
Reply from CBDMovers
Dear May,
Thank you so much for your wonderful review!
We truly appreciate your feedback and are delighted to hear about your positive experience with us. We take great pride in delivering excellent service, and your kind words motivate our team to continue doing our best. Thank you for taking the time to share your experience.
Regards,
CBD Movers
Reply from CBDMovers
Dear Buddy,
Thank you for taking the time to share your experience with us. Your kind feedback truly means a lot to our team.
We are pleased to know that we could assist with your move and provide a service you were happy with. Customers like you make our work even more rewarding, and we sincerely appreciate your trust in CBD Movers.
Thank you once again for choosing us. We look forward to helping you again whenever you need us.
Best regards,
CBD Movers
The two men were very good
The two men were very good , would recommend them.
30 June 2026
Unprompted review
Reply from CBDMovers
Dear Michael,
Thank you very much for your valuable review!
Your support and feedback mean a great deal to us. We are committed to delivering quality service, and it’s rewarding to hear that we met your expectations. We truly appreciate you choosing us and sharing your experience.
Regards,
CBD Movers
Nor happy,
I booked a pick up for a 2:00 pm appointment and was assured that I would receive a courtesy call 30 minutes before arrival.
At 1:45 pm, I called the office to confirm everything was on schedule. At 1:30 pm, having still not received the promised call, I phoned again and was told the team was on their way. By 2:45 pm, no one had arrived, so I called a third time and was again told they were going to be there at 4:00 pm and would call me before arriving.
I received no update until around 4:45 pm, when I was told they were only 10 minutes away. They eventually arrived at approximately 5:52 pm, almost four hours after the scheduled appointment.
When I questioned why they hadn't honoured the agreed arrival time or provided the promised courtesy calls, the delay was blamed on the contractors. As a customer, I don't believe that's an acceptable excuse, as my booking was with the company.
Based on my experience, I cannot recommend this service. Communication was poor, the appointment was significantly delayed, and I felt my time was not respected. I would strongly advise anyone considering using this company to avoid paying a deposit until you are confident they will deliver the service as promised.
27 June 2026
Unprompted review
Reply from CBDMovers
Dear Giuseppe Lo Piccolo,
We are sorry to hear that your moving experience did not meet your expectations. We pride ourselves on delivering reliable and professional service, and we are truly sorry that your recent experience did not reflect the standards we strive to maintain.
We genuinely appreciate you taking the time to bring this matter to our attention. Customer feedback is extremely important to us, as it helps us identify areas where we need to improve. Please be assured that your concerns have been taken seriously and shared with the relevant team for careful review and necessary action.
We understand how frustrating this situation must have been, and we deeply regret any stress or inconvenience caused. Our team is committed to improving our processes and ensuring a better experience moving forward.
Thank you for your patience, understanding, and valuable feedback. We truly value your trust and hope to have the opportunity to serve you better in the future.
Kind regards
CBD Movers
Reply from CBDMovers
Dear Aiden,
Thank you for taking the time to review our services.
Our team is committed to maintaining the highest level of professionalism and delivering excellent service every time. We truly appreciate your kind rating, continued support, loyalty, and recommendation.
We look forward to the opportunity to assist you again in the future.
Best regards,
CBD Movers
If I could leave a zero star review I…
If I could leave a zero star review I would. Substandard, inexperienced Removalist. Damaged furniture, damaged garden and grass. The worst part was ‘customer service’ who called over 9 times demanding payment part way through the job. I said I would pay at the completion of the work, she said they would not offload furniture until paid! A terrible experience. Find another removal company I will NEVER use them again.
25 June 2026
Unprompted review
Reply from CBDMovers
Dear Customer,
We are sorry to hear that your moving experience did not meet your expectations. However, we were unable to locate any booking associated with the name “Gem.”
It is possible that the move was booked through another company and the review may have been posted on our platform by mistake. At CBD Movers, customer satisfaction remains our highest priority, and we take all feedback seriously.
If you are a genuine customer of CBD Movers, we kindly request that you share your booking reference number along with your concerns by emailing us at support@cbdmovers.com.au so we can investigate the matter promptly and work toward a resolution.
Kind regards,
CBD Movers
Unprofessional
This company attracts customers with very low initial quotes, but the actual experience is quite different.
On the day of the move, the process was unnecessarily slow, which directly increased the total cost given it’s time-based. The two removalists who arrived repeatedly complained about heavy items and tight access, rather than focusing on getting the job done efficiently. Meanwhile, the clock kept running and the bill continued to rise.
I was also told in advance that the team would come equipped with the necessary tools to disassemble furniture if required. However, they arrived without even basic tools like a screwdriver, forcing me to source tools myself.
More concerning was the damage caused during the move. My desk was damaged when one of the movers stepped on it. When I raised this on the spot, I was told to go to Bunnings myself to fix it, which is completely unacceptable.
I escalated the issue with the company expecting at least an apology and some accountability, but instead received excuses and no willingness to take responsibility.
Overall, very poor service and a frustrating experience from start to finish. I would not recommend this company.
Rating: 0/10 – buyer beware.
17 June 2026
Unprompted review
Reply from CBDMovers
Dear Customer,
We are sorry to hear that your moving experience did not meet your expectations. However, we were unable to locate any booking associated with the name “Mark Barbuto.”
It is possible that the move was booked through another company and the review may have been posted on our platform by mistake. At CBD Movers, customer satisfaction remains our highest priority, and we take all feedback seriously.
If you are a genuine customer of CBD Movers, we kindly request that you share your booking reference number along with your concerns by emailing us at support@cbdmovers.com.au so we can investigate the matter promptly and work toward a resolution.
Kind regards,
CBD Movers
Reply from CBDMovers
Dear Toby,
Thank you for taking the time to review our services.
Our team is committed to maintaining the highest level of professionalism and delivering excellent service every time. We truly appreciate your kind rating, continued support, loyalty, and recommendation.
We look forward to the opportunity to assist you again in the future.
Best regards,
CBD Movers
Reply from CBDMovers
Dear customer,
We sincerely appreciate your fantastic 5-star review. Thank you for taking the time to share your experience with us. Knowing that you were satisfied with our service brings great encouragement to our entire team and motivates us to continue delivering outstanding results.
Thank you once again for your support. We hope to assist you again soon.
Warm regards,
CBD Movers
Excellent service fast and efficient…
Excellent service fast and efficient would recommend their service
22 June 2026
Unprompted review
Reply from CBDMovers
Hello Paul Cook,
Thank you so much for your kind review and for sharing your experience with us. We are delighted to hear that you were happy with our service, as providing a smooth and positive customer experience is always our main goal. Your thoughtful feedback truly means a lot to our team and motivates us to continue delivering our best.
It was a pleasure assisting you, and we look forward to helping you again whenever you need us in the future.
Warm regards,
CBD Movers
Very happy with service
Very happy with service, very fast and efficient and great price for moving a 4 bedroom home. Very professional Highly recommend and would use this company again. Thankyou
19 June 2026
Unprompted review
Reply from CBDMovers
Dear Kellie Ashton,
Thank you for taking the time to review our services.
Our team is committed to maintaining the highest level of professionalism and delivering excellent service every time. We truly appreciate your kind rating, continued support, loyalty, and recommendation.
We look forward to the opportunity to assist you again in the future.
Best regards,
CBD Movers
Arrived on or close to time
Arrived on or close to time. Was collected and delivered in a very smooth manner even when an additional stop was required.
My only concern was the following day I received 3 calls even when I advised I was unable to talk as entering an event.
The removal guys great the follow up left something to be desired.
18 June 2026
Unprompted review
Reply from CBDMovers
Dear Caroline,
Thank you so much for your wonderful review!
We truly appreciate your feedback and are delighted to hear about your positive experience with us. We take great pride in delivering excellent service, and your kind words motivate our team to continue doing our best. Thank you for taking the time to share your experience.
Regards,
CBD Movers
very small 4 tonne van, never seen one that tiny. more like a 2 tonne van
After waiting until 3 pm I called CBD movers, For a booking that was scheduled at 2 pm, the truck that arrived at 10 am as scheduled originally needed to recruit another truck at double the price and 2 extra men. As truck was tiny and the men didn't fancy lifting heavy stuff like couches and fridges. Within approximately five minutes of being informed that the removalists would not be returning, as the place was unhygienic and smelly. I sent the company current photographs of the property. In response, I was told that I had "obviously cleaned up" since the removalists had attended. This allegation was incorrect. The only changes made were the removal of two empty soft drink bottles and an empty coffee cup from the coffee table. No other cleaning or tidying was undertaken.
Despite maintaining that the property was allegedly unsuitable, the company then offered to complete the move on the following Sunday using a larger truck. However, this revised booking was quoted at approximately double the original rate for the first hour. This further undermines the company's claim that the condition of the property was the reason for refusing to complete the original booking. If the property was genuinely considered unhygienic or unsafe for their staff, it is difficult to understand why the company would subsequently offer to undertake the same job at a significantly higher cost. CBD movers keep deposit for turning up regardless even though they weren't capable of forfiling the contract due to heavy lifting, (sidenote) ( however, 2 men moved us into current house) so twisted the narrative to corporate, zoomed in on some cat food on a plate and dog bowl with dry bits, made excuses as neither men were ready to move furniture. I have a plan A now and will use them as a plan B given they have a $65 deposit, they won't refund, hoping the new plan A will actual surface, as seems this is a plan B at best.
The reply below is just rubbish, maybe it wasn't us because we cant match the booking, how many similar jobs as described happened today. Oh by the way, the driver also reported that he had to make up the story 2 vans and four men would be there @ 2 pm because I was holding them there, By showing them what needed moving.? hard to trust any movers after this experience.
19 June 2026
Unprompted review
Reply from CBDMovers
Dear Customer,
We are sorry to hear that your moving experience did not meet your expectations. However, we were unable to locate any booking associated with the name “Smash Repairs.”
It is possible that the move was booked through another company and the review may have been posted on our platform by mistake. At CBD Movers, customer satisfaction remains our highest priority, and we take all feedback seriously.
If you are a genuine customer of CBD Movers, we kindly request that you share your booking reference number along with your concerns by emailing us at support@cbdmovers.com.au so we can investigate the matter promptly and work toward a resolution.
Kind regards,
CBD Movers
Very efficient and Professtional
3 June 2026
Unprompted review
Reply from CBDMovers
Dear Natalie,
Thank you for taking the time to review our services.
Our team is committed to maintaining the highest level of professionalism and delivering excellent service every time. We truly appreciate your kind rating, continued support, loyalty, and recommendation.
We look forward to the opportunity to assist you again in the future.
Best regards,
CBD Movers
Reply from CBDMovers
Dear jo,
Thank you for your wonderful feedback and continued support. We are thrilled to hear that you had a positive experience with our team. At CBD Movers, customer satisfaction is always our top priority, and your kind words encourage us to keep delivering the best possible service.
We truly appreciate your trust and look forward to assisting you again in the future.
Warm regards,
CBD Movers
The move was seamless the 2 men moving…
The move was seamless the 2 men moving took great care of my things and did it efficiently
15 June 2026
Unprompted review
Reply from CBDMovers
Dear Jenny Koudounis,
Thank you for taking the time to review our services.
Our team is committed to maintaining the highest level of professionalism and delivering excellent service every time. We truly appreciate your kind rating, continued support, loyalty, and recommendation.
We look forward to the opportunity to assist you again in the future.
Best regards,
CBD Movers
Great job
Great effort from the two gentleman who helped me move. Took a lot of stress out of it
13 June 2026
Unprompted review
Reply from CBDMovers
Dear Michelle Pacey,
Thank you for taking the time to share your experience with us. Your kind feedback truly means a lot to our team. We are pleased to know that we could assist with your move and provide a service you were happy with. Customers like you make our work even more rewarding, and we sincerely appreciate your trust in CBD Movers.
Thank you once again for choosing us. We look forward to helping you again whenever you need us.
Best regards,
CBD Movers
I wish I could give them less than one…
I wish I could give them less than one star. I was attempting to contact two men and a truck (a different moving company), and this CBD movers have a predatory homepage that makes it look like that is who I was contacting. What I was actually getting was a call center for CBD movers. While the initial call was on the surface polite enough, I forced her to send me a quote, because I couldn't hear her very well. She then tried to pressure me to accept their offer on the spot, but I declined. When they contacted us the next day to lock in the deal, at the end of the call they tried to sneak in 150 dollars worth of extra fees. We did not accept their offer. Do not use CBD movers, they try to underqoute you, and they will get you in the end with extra fees. They will probably reply to this review with "sorry that wasn't us", but I have the quotes with their names on. CBD movers suck!
16 June 2026
Unprompted review
Reply from CBDMovers
Dear Customer,
We really apologize for the inconvenience caused to you. However, we were unable to locate any Quote Id associated with the name “Maia Olsen.”
The quote Id is for another company, and the review may have been posted on our platform by mistake. At CBD Movers, customer satisfaction remains our highest priority, and we take all feedback seriously.
If you have any concerns, kindly request that you share your quote Id along with your concerns by emailing us at support@cbdmovers.com.au so we can investigate the matter promptly and work toward a resolution.
Kind regards,
CBD Movers
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