Do not touch this company… I waited 6wks for my order to finally arrive. I sent numerous emails telling them not to bother sending as I will be sending the goods straight back. Guess what goods arrive... See more
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Ordered Friday 11;14am, received notification Friday 5:24pm saying won't be shipped until Monday on a 24 hour service. Why wasn't this flagged at time of order? Received a mail 02:08am Monday sa... See more
Customer care are useless!!!! I’ve waited over a month for an “ok” jumper, was supposed to be a few days. Didn’t hear a thing from anyone. Don’t shop here.
My parcel never reached me, and Evri confirmed in writing that it was lost. Cavari London still refused to take responsibility, relying on a photo of a parcel left outside a door that wasn’t mine an... See more
Company details
Information provided by various external sources
Caviar Classic is a small London based caviar & Fine food company, owned and run by Darren Pedersen. We pride ourselves on offering an amazing product straight from the producer. We believe that a satisfied customer is our biggest asset. WE want to go back to the time when customer service actually meant that the person on the other end of the phone actually can be bothered. And all our team love what they do. That we have some of the most amazing customers makes it that much easier. Therefore all our products are of the highest standard. We endeavour to ship your order to you as soon as you have ordered it, normally within 24 hours.
Contact info
144 Cambridge Heath Road, E1 5QJ, London, United Kingdom
- +44 207 613 2565
- sales@caviarclassic-london.com
- www.caviarclassic-london.com
2.3
Poor
623 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Caviar Classic London do some great offers!
Have ordered from Caviar Classic London in the past, and was happy to stick with them for my recent purchase. Not only because they're normally very quick with delivery but because they do some great offers too, as on this occasion! Unfortunately there was a mix up with my order delivery date this time, but I received prompt communications to explain and confirm new delivery time, which was fair enough.
24 June 2023
You said it arrives in two days...
You said it arrives in two days. I ordered it 3 days before I needed it. But it still arrived too late.
21 June 2023
well packed, arrived in excellent conditions
10 June 2023
Professional
MR Darren was very cooperative and comprehensive as well as helpful. He was positive and explained everything in details and gave very attractive offers.
1 June 2023
First class service first class…
First class service first class products special delivery what for you you want
10 June 2023
I ordered a 4 x 30g set of caviar
I ordered a 4 x 30g set of caviar. Initially only 2 were sent.
I did receive an email informing me that 2 were missing from the first shipment and that they would be shipped on Monday.
The first 2 arrived on Monday but by Wednesday afternoon the 2nd 2 had not arrived.
So I sent an email and received a response saying it was an oversight. They were shipped and arrived on Thursday afternoon.
So - a couple of mix ups this time but not the first time I have had problems with shipments.
I will still be shopping with Caviar Classic because the products are good quality and reasonably priced.
But keep a close eye on shipment.
Jean Coyle
17 May 2023
200£ order never received or refunded
Never been delivered (while it should have been same day delivery). Nobody replies over the phone. After putting a public message on instagram I’ve received a call telling I will receive a refund and an email confirming the refund and…nothing: it’s been 4 days. I’m worried about the almost 200£ they charged me, I’m calling them everyday, nobody picks up the phone, nobody replies to emails
16 May 2023
Excellent service!
20 April 2023
Reacted very well to our request and…
Reacted very well to our request and delivered the right product in good time for the celebration
17 April 2023
Great product and very efficient…
Great product and very efficient service. Got exactly what I wanted when I wanted it! Thank you
4 April 2023
Great product
3 April 2023
Excellent service
Excellent service with excellent caviar. I would not shop anywhere else.
30 March 2023
Great value and prompt delivery.
26 March 2023
Great caviar arrived on time!
26 February 2023
fresh truffles
truffles tasted very good. they are good quality. shelf life better than expected.
They shipped the order on the day I indicated and arrived perfectly on time the next day.
I buy a few times every year from this company and never disappointed.
28 February 2023
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