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Cast Iron Radiators 4u Reviews 

344
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Very good experience with this company, great service all round, thank you. Customer service was excellent and all my questions answered when I called. The radiators are stunning!! Absolutely lovely t... See more

Company replied

Rated 5 out of 5 stars

From the time I viewed their website, until the day my order arrived, staff at Cast Iron Radiators 4U were extremely helpful. My calls, and queries, were always answered professionally and, when a... See more

Rated 5 out of 5 stars

Have bought three radiators online. I did phone for advice and found their Customer Service superb. They did price match, and the rads arrived well protected and as advertised. I recently visited t... See more

Rated 5 out of 5 stars

Found ordering a little complicated but thats because of the vast range and colours available But once i called the staff were very knowledgeable and helpful which then made it easy Our rads turne... See more

Company details

  1. Radiator Shop
  2. also in
  3. Boiler and Heating Service
  4. Heating Contractor
  5. Heating Equipment Supplier

About Cast Iron Radiators 4u

Written by the company

Cast Iron Radiators 4u is a specialist UK supplier of premium, traditional heating solutions, operating from our Kiln Road base in Portsmouth since 2002. We dedicate ourselves to helping homeowners, restoration experts, interior designers, and trade professionals find the perfect statement heating for period properties, renovations, and character homes.

As an established online cast iron radiator specialist, we offer an unrivaled selection of classic designs. Whether you are looking to buy traditional column radiators, ornate Victorian-style radiators, or sleek, minimalist school house radiators, our collection combines timeless heritage aesthetics with modern central heating efficiency. We supply a vast range of options, including pre-assembled, off-the-shelf stock ready for fast delivery, as well as fully bespoke, made-to-order sections finished in custom paint colours or beautiful hand-polished options.

To complete your installation, we also stock a comprehensive range of essential heating accessories, including traditional and thermostatic radiator valves, luxury pipe shrouds, and wall stays designed to match the weight and style of cast iron.

Discover our complete collection of heritage heating at www.castironradiators4u.co.uk, or contact our expert Portsmouth-based team on 02394 216 216 for specialist advice on BTU calculations, custom sizing, and bespoke finishes.

We will always respond to any reviews within our 24 hour service level agreement.

For our full catalogue of Radiators see Radiators 4u, for Column Radiators see Column Radiators 4u, for Radiator Valves and Accessories, see Radiator Valves 4u.

Contact info

4.9

Excellent

TrustScore 5 out of 5

344 reviews

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4.9

All reviews

(344)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cast iron radiators

I had a great experience with Cast Iron Radiators 4u. With not having a lot of knowledge about radiators the ordering process became easy by being guided by the professional who were very knowledgeable. Very happy with the service and the products

31 October 2017
Unprompted review
Rated 5 out of 5 stars

Very satisfied customer

After viewing web page travelled to showroom to see radiators. We had a very clear idea of what we wanted but preferred to see quality. We were not disappointed and would recommend anyone looking to purchase a radiator go and have a chat. The advice and recommendation was invaluable and the journey from Bedfordshire to Portsmouth was worthwhile. Our final choice was completely different from what we thought we wanted. Radiator arrived, as promised. Was well packaged on a pallet and is absolutely beautiful. Love it so much we will be returning for another soon to install in our conservatory

23 October 2017
Unprompted review
Rated 5 out of 5 stars

Very thorough staff that have very …

Very thorough staff that have very precise knowledge on all products. All orders were double checked prior to dispatch with a follow up call after delivery. Top class products and service. Pretty rare for me to say this about a company and I deal with a lot being a renovator

20 October 2017
Unprompted review
Rated 5 out of 5 stars

Really incredibly pleased with the …

Really incredibly pleased with the service received. I had great email communication or phone communication with Ross and the company happily spoke to our gas engineer regarding queries.

The radiators are stunning. I would absolutely recommend.

19 October 2017
Unprompted review
Rated 5 out of 5 stars

Perfectly satisfied

The website is very thorough and comprehensive. The communication was good and service was exactly as I was lead to believe. The radiator is wonderful (although we’re waiting for our plumber to install it) I can’t imagine how they could improve their service. Thank you

16 October 2017
Unprompted review
Rated 5 out of 5 stars

THIS WAS AN AMAZING COMPANY TO DEAL …

THIS WAS AN AMAZING COMPANY TO DEAL WITH FROM BEGINNING TO END.THEY GAVE ME GREAT ADVISE AND WERE VERY PATIENT.
THE RADIATORS LOOK VERY VINTAGE WHICH WAS THE LOOK I WAS AFTER AND ARE ALL WORKING WELL.
I WOULD HIGHLY RECOMMEND THEM AND OF COURSE SUCH GOOD VALUE COMPARED TO OTHER COMPANIES

3 October 2017
Unprompted review
Rated 3 out of 5 stars

Satisfactory service after initial bad review

I had bought a very small radiator for my toilet from them and within 2 weeks it had gone rusty. I paid for the most expensive finish therefore the rad cost £309.
This has now been mostly resolved although I do have valves which now don't match my new old pewter rad, I am assured I can swap these once I can get a plumber round to drain the system and take them off to send back.

18 September 2017
Unprompted review
Cast Iron Radiators 4u logo

Reply from Cast Iron Radiators 4u

Hello Karen

Thank you for your feedback, it is very important to us.
All reviews are seen by our Managing Director & General Manager. All issues are investigated by customer services team.


Thank you for your review response. We are pleased that we were able to work with you to resolve the challenge that you found with your first radiator. We did arrange for a replacement with a different finish to replace the full polish radiator that had rusting from the moisture-heavy environment.

We replaced this with a radiator with a finish that is suitable for the room that you selected for it; in this case it was the downstairs toilet. We arranged for this to be delivered to you and for the polished radiator to be collected from you.

Thank you also for working with us in closing a loop-hole in our overall communication when dealing with polished, bare-metal, radiators in a moisture-heavy environment.

Once again apologies for any inconvenience caused during this challenging time. We really hope that you are satisfied with the replacement that is now in your possession, and we are happy to work with you should you have any further queries.

So that we can help resolve whatever challenge you have with our products/services, please call us immediately on 02393 162 168


Marc Ivamy
Customer Service Manager

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