Registered because a comparison site rated them highly. Every agent is polite and apologetic, but after five conversations the actual issue with my account is exactly where it started. To make it wors... See more
Company replied
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See what reviewers are saying
There are people who simply do their jobs, and then there are people who somehow manage to turn a small act of service into something memorable. I contacted Casino Days after my usual Tuesday b... See more
Company replied
I had a few questions regarding my account and Troy! Was right there on the ball and helped me out immediately! During our discussion, another question came to my mind and Troy was more than happy to... See more
Company replied
Thanks to Brandon from Casino Day's support team that goes above and beyond another happy gambler with a problem swiftly resolved.
Company details
Written by the company
An all-inclusive, modern and captivating casino. We have something for everyone. With over 4000 games to choose from, play the best slots, jackpots and live casino games. Fast and secure payments: we have the leading and most common payment options and will always process your payments safely and securely within 24 hours! support Any questions? We are here 24/7: to give you the best player experience our support is here to give you the answers to your questions any time of the day and any day of the week. We are a dedicated and friendly team, and most importantly we love to help. Secure: Casino Days is fully licensed and regulated. When you play with us you can be sure that we are following a high standard of compliance and that your transactions and details are kept safe and secure.
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You should know
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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This app is worst
This app is worst and I deposited the amount and i lost 40k and they said we can’t offer any bonus amount. We come here to loose the amount not to win. Few staff here says, you can check tomorrow and the staff working today saying there is no bonus amount available.
4 August 2026
Unprompted review
Reply from Casino Days
Hi A Srinivas Reddy,
We're sorry to hear that your experience did not meet your expectations. We understand how disappointing this can be.
Bonus offers are subject to eligibility criteria and availability, which means they cannot always be guaranteed. If you'd like us to review your experience, please contact us directly with your account details so we can look into your case further.
Best regards,
CasinoDays
Sage from customer service was awesome…
Sage from customer service was awesome to deal with and solved my query efficiently
3 August 2026
Unprompted review
Reply from Casino Days
Hi Awatea,
Thank you for sharing your feedback! We're delighted to hear that Sage was able to resolve your query efficiently and make your experience a positive one. We'll be sure to pass your kind words on to Sage.
Best Regards,
The CasinoDays Team
Casino Days has to be one of the top…
Casino Days has to be one of the top casino's for fairness and Support. Everytime I have had to deal with support, it has been top tier support, and again today, dealing with Dave was an absolute pleasure.
2 August 2026
Unprompted review
Reply from Casino Days
Hi Tele Player,
Thank you for such wonderful feedback! We're thrilled to hear that you've consistently had positive experiences with our support team and that Dave was a pleasure to deal with. It's great to know that his assistance made a difference during your recent interaction.
We truly appreciate your continued trust in CasinoDays and your kind recognition of our team.
Best Regards,
The CasinoDays Team
This is the worst site ever
This is the worst site ever. My account was hacked and my funds stolen and they would not help me at all. Do not use this site
31 July 2026
Unprompted review
Reply from Casino Days
Hi Pam,
We're sorry to hear about your experience. The security of our players' accounts is extremely important to us, and we take reports of unauthorized access very seriously.
Additionally, we can confirm that your withdrawal was successfully processed and sent to your registered bank account.
For your security, we also recommend keeping your login credentials confidential, as outlined in our Terms and Conditions.
Best regards,
Jacob
John was amazing answered my inquiry…
John was amazing answered my inquiry and went the extra mile and helped me with my withdrawal!
Amazing customer service!
1 August 2026
Unprompted review
Reply from Casino Days
Hi Giuseppina,
Thank you for your fantastic feedback! We're delighted to hear that John went the extra mile to assist you with your withdrawal and made sure your inquiry was fully addressed. It's great to know you received the level of customer service we strive to provide.
Best Regards,
The CasinoDays Team
No good compared to betty
Help was quick and efficient which was honestly unexpected. So far great customer service.... But This app sucks compared to Betty.... Deleting it because the cash out holds are ridiculous... Atleast on Betty I can cash out my bonus!!
31 July 2026
Unprompted review
Reply from Casino Days
Hi Steven,
Thank you for sharing your experience! We're glad to hear that our support team was able to assist you quickly and efficiently. It's great to know that your experience with our customer service has been a positive one so far.
Best Regards,
The CasinoDays Team
I had an experience of technical issues…
I had an experience of technical issues with CasinoDays. Luckily Ben, was more than exceptional. He made sure to ask me the right questions. He was efficient (quick) and he has made me think better of CasinoDays. Thank you Ben
31 July 2026
Unprompted review
Reply from Casino Days
Hi Shane,
Thank you for taking the time to share your experience! We're sorry to hear you encountered technical issues, but we're very pleased that Ben was able to assist you efficiently and turn the situation into a more positive experience. We'll make sure your kind words are shared with him.
Best Regards,
The CasinoDays Team
WHAT A SCAM OF THE WORST KIND!!
WHAT A SCAM OF THE WORST KIND!!!
While I am sure all the high reviews are due to some customer service reactions, I would like to leave a review on actual issues with the actual betting! I deposited $100 and received $50 “bonus cash” for the deposit. I was playing a few games and had used all of my deposit and had started working through the “deposit bonus money”. That is when I won $545! Great win right!?? HOWEVER…when I tried to withdraw $400 out so that I could still play but didn’t lose it all, it refused to let me take any money out!!! Called it “bonus money” still!!! I was unable to take out ANY of my winnings and had to play it out fully!!??? So why bother trying to play and win anything at all???
When I reached out to them, someone named Sheila replied back and said that is how the way bonus money works. Incredibly disgusting!!! If I had any idea that a deposit with a bonus was such a terrible idea, I would NEVER have made that deposit. I would have just deposited the cash without the stupid bonus option!!!
So, you can “win” while on any bonus… but don’t expect to be able to actually enjoy the win!!!??
I will NEVER play on this site again and will be letting every and anyone know they are better off just tossing their money away!!
30 July 2026
Unprompted review
Reply from Casino Days
Hi Tracy,
Thank you for taking the time to share your experience. We understand how disappointing and frustrating it can feel to win while playing and then discover that the funds are still subject to bonus conditions.
We would like to clarify that all promotional bonuses come with wagering requirements, which must be completed before any winnings derived from bonus funds can be withdrawn. While a bonus is active and the wagering requirements remain outstanding, both the bonus funds and any associated winnings are considered restricted and are not eligible for withdrawal.
Once the wagering requirements have been fully completed, any eligible winnings can then be withdrawn in accordance with our Terms & Conditions and Bonus Policy. These requirements are outlined in the bonus terms that accompany each promotion.
We understand that bonus mechanics can sometimes be confusing, particularly when winnings are generated before the wagering has been completed. Your feedback is appreciated, and we will continue looking for ways to make bonus terms and conditions clearer and easier to understand for our players.
Thank you again for sharing your concerns, and we wish you all the best in your future gaming experiences.
Best regards,
CasinoDays
Support is not helpful
Support is not helpful, just going round in loops and not answering my question properly. Frustrating experience
29 July 2026
Unprompted review
Reply from Casino Days
Hi Aaron,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience with our support team was frustrating and that you felt your question was not answered clearly. We understand how important it is to receive straightforward and helpful assistance, and we apologize if our communication fell short of your expectations.
We are committed to providing clear, efficient, and customer-focused support, and feedback like yours helps us do better.
We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a better experience in the future.
Best regards,
CasinoDays
Zoe is the best helper I am really…
Zoe is the best helper I am really appreciated
29 July 2026
Unprompted review
Reply from Casino Days
Hi Zoe,
Thank you for your lovely feedback! We're delighted to hear that Zoe was able to provide such helpful support. We truly appreciate you taking the time to recognize her efforts, and we'll be sure to pass your kind words along to her.
Best Regards,
The CasinoDays Team
Was a pleasure speaking to Catherine
Was a pleasure speaking to Catherine, her customer service and problem solving skills are great!
27 July 2026
Unprompted review
Reply from Casino Days
Hi,
Thank you so much for taking the time to share this! It’s wonderful to know that Catherine made such a great impression and helped solve your issue so smoothly.
I'll make sure she receives your kind words—feedback like this always brightens our team's day. Thanks for playing at CasinoDays, and enjoy the rest of your session!
Best regards,
CasinoDays Team
Emma was very knowledgeable and…
Emma was very knowledgeable and helpful. A big thank you to her. She was abled to address my concern with great dignity.
Again a big thank you to Emma.
25 July 2026
Unprompted review
Reply from Casino Days
Hi,
Thank you so much for taking the time to share such thoughtful feedback! We’re truly delighted to hear how knowledgeable and respectful Emma was while helping you address your concern. Treating our players with care and dignity is so important to us.
We will make sure this lovely message and your big thank-you get passed directly to Emma—it’s going to make her day! Thank you for playing at CasinoDays, and please reach out anytime you need a hand.
Best regards,
CasinoDays Team
Alok has been super helpful answers…
Alok has been super helpful answers really quick and got my problem fixed instantly
25 July 2026
Unprompted review
Reply from Casino Days
Hi,
Thank you for taking the time to share your feedback!
Knowing that Alok was able to fix your problem instantly and give you top-tier support truly makes our day. We’ll make sure your shout-out gets passed along to him—he’ll be delighted to hear it.
If you ever need help with anything else, feel free to reach back out anytime.
Warmly,
CasinoDays Team
Customer support agent Marie
Customer support agent Marie was very helpful very quickly, great job
25 July 2026
Unprompted review
Reply from Casino Days
Hi,
Thank you for taking the time to share your experience!
Knowing that Marie was able to assist you quickly and effectively makes our day. We’ll make sure your kind words get passed along to her—she’ll be thrilled to see your shout-out.
If you ever need anything else, please feel free to reach back out anytime.
Warmly,
CasinoDays Team
I never get any wins
I never get any wins, lose money quickly every time. Not fun
24 July 2026
Unprompted review
Reply from Casino Days
Hi T Jones,
We're sorry to hear that your experience hasn't been enjoyable. All of our games use independently certified random number generators, meaning every outcome is completely random and each game session is independent.
We appreciate your feedback, and if you have any specific concerns about your gameplay, please contact us directly with your account details so we can look into them further.
Best regards,
CasinoDays
Very polite
Very polite, easy going he definitely knew what he was doing!!
Thanks
24 July 2026
Unprompted review
Reply from Casino Days
Hi,
Thank you for the wonderful feedback!
Knowing that our team made things easy and took great care of you is fantastic to hear. We'll be sure to pass your kind words along to the representative who assisted you—it will definitely make their day.
If you ever need help with anything else, don't hesitate to reach out. Happy playing!
Warmly,
CasinoDays Team
Emma
Emma, was awesome and understanding, she helped me quickly and figured out my situation promptly. Wish there was more people out there like her.🤗
23 July 2026
Unprompted review
Reply from Casino Days
Hi,
Reading your feedback made our whole team smile!
Knowing Emma was able to understand your situation right away and get things sorted quickly is exactly the kind of support we strive to deliver. I’ll make sure your kind words and shout-out get passed along to her directly.
Thanks again for choosing CasinoDay!
Warmly,
CasinoDays Team
10/10
10/10 , the customer service is top tier ! Very helpful and a lot of communication. Emma helped me with my promotion & I had no problems what so ever thank you
24 July 2026
Unprompted review
Reply from Casino Days
Hi,
Thank you so much for the 10/10 review! We’re thrilled to hear you had such a seamless experience and that Emma was able to assist you with your promotion. Clear communication and smooth service are exactly what we aim for.
We’ll be sure to pass your kind words along to Emma! Thanks for playing with us, and we look forward to seeing you again soon.
Best regards,
CasinoDays Team
Casino khazana is a wonderful casino…
Casino khazana is a wonderful casino site for Indians,Marie madam from Casino Khazana site had provided me a extra bonus when I was not found a bonus in the game today.
Really great support peoples are performing in Casino Khazana to help.
23 July 2026
Unprompted review
Reply from Casino Days
Hi Vivek,
Thank you for taking the time to share your feedback. We’re pleased to hear that Marie was able to assist you and provide the support you needed. We’ll make sure your kind words are shared with her.
CasinoDays Team
Brandon did an amazing service very…
Brandon did an amazing service very kind fast and professional!
23 July 2026
Unprompted review
Reply from Casino Days
Hi Maxime,
Thank you for your fantastic feedback! We’re delighted to hear that Brandon provided such kind, fast, and professional service. We’ll make sure your comments are shared with him.
CasinoDays Team
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