Casa Maria Reviews 

Garden furniture is great and value for money, free rain cover a bonus. Only problem was it took longer to arrive than was originally told.

We had the six chairs and table, the three seater, two seater and one chair, in aluminium . They are all very well made and look lovely in our garden. Would definitely recommend.

WOW WOW
This is my second review about this company outstanding products really well packaged and best price for the furniture and pergola youll find we brought a few items now all quality items with great customer care

Spoke to a chap today Steve as my pergola needed a little T.L.C as its now 1 year old he was fantastic explained what part I needed and shipped it out same day now that's what I call 1st class after sales dedicated team he even followed it up with phone aswell as email very very professional and answered and covered all my enquiries

Thank you very much (steve) and ill see you all again soon on my 4th order

Good quality, but simple, garden dining table and chairs that were straightforward to assemble.
All delivered within a few days from ordering.

fantastic pergola
well made and expertly installed
highly recommended

I would like to thank Mark and the entire team at Casa Maria for the exceptional customer service they consistently provide.

Not only are their products excellent value for money, but the level of support and attention to detail they offer truly sets them apart. It’s reassuring to know that whenever I have a question or need assistance, the team is always friendly, professional, and willing to help.

Great products are important, but outstanding customer service is what creates real confidence and peace of mind. Mark and the team go above and beyond to ensure their customers are looked after, making every interaction a positive experience.

I highly recommend Casa Maria to anyone looking for quality products backed by first-class customer service

from start to finish i was looked after in a professional way

Really nice, sturdy table that looks good quality and is great value for the price. Chair padding is thick, comfy and a practical material that is reasonably easy to wipe off marks/spills. Quite difficult to assemble - we found it impossible to get the bolts flush on the chairs. Also a fair few scratches on both table and chairs, not worth returning over since it’s outdoor furniture but condition could have been better.

We recently bought a aluminium corner setee and fire pit, we noticed after a few months one of the aluminium slats had split which I’m guessing was a floor in the material, I contacted Casa Maria and sent some pictures of proof and within a week they had dispatched a new part to my address.

I have to say the customer service was second to none,

Thank you all for sorting this so promptly and I would definitely recommend this company to anyone looking for garden furniture.

Matin

Purchased a pergola in Dec delivered in time in Mar minus the 4 m shade we purchased told that would be delivered later after numerous contact attempts and being told someone would get back to me. No one has and I am still missing part of the order I purchased. It is a real shame as the product is good quality but the service has been appalling !

I got a 4.3 pergola with 3 blinds and I can't fault it. Very easy to put together only took 4 hours. Nice quick delivery and fantastic customer service. Thank you 👍👍👍👍

Did my research before buying, comparing other makes/models, checking on companies house etc and placed the order for a 3x3M Bliss Pergola with side blinds.

It was delivered by a man in a van who heaved it off by himself, some boxes weighing over 40KG.

It took about an hour to unbox and check everything was ok and then came the assembly.

The two end parts went together ok, was quite tricky to put the 2 cross beams on, we had three people holding it plus lassoo'd the end parts to a large unbrella to keep it stable. I'd say no way two non-trade people can assemble this without help. Ideally needs 4/5 people.

Roof went on ok, the side curtains were a little tricky, once you get the legs on it becomes top heavy and liable to twist and we sheered off one of the supports but it still went on ok. I used two bungee cords to hold it up and then put the legs on.

So some improvisation is required along with a some good Ikea building skills.

We saved the £700 though doing it ourselves and I even borrowed an SDS drill for the patio fixings saving some cost there.

So i'd recommend this, just get some beers and mates around to help support it as it goes up.

Excellent quality Pergola and Blinds, delivered quickly and in immaculate condition, customer service was good throughout.

Had a great experience from start to finish when buying 3m x 3m Pergola complete with 4 blinds. Mia on the sales team was so helpful and Steve who heads up the delivery team is excellent and so focused on customer service. Product very easy to assemble and looks very sturdy.

Terrible customer service.
We ordered and paid in full in March for a patio set that has still not arrived. When we chased the order we have received a range of excuses over the 12 weeks from out of stock, then lost in transit and out of stock again. They are now not responding to our emails. They have also deleted my negative reviews from their social media pages so people are not receiving the honest truth about this company. Awful experience.

Great company to deal with
Fantastic customer service
Bought a 4x4 pergola
Really nice and easy to install

Pergola was delivered within 5 days of ordering which is where the customer services ends. Lights are faulty. Failed to reply to first contact. Replied to the 2nd one and then a 3rd party fitter called 3 days later. A week later still waiting for new panel. Rasing a complaint now.

Very happy. Delivery was quick and well organised. Will buy from them again without hesitation.

Ordered on the Sunday, arrived on the Thursday; just in time for bank holiday weekend! Thank you very much! Tracking link didn’t take me to the delivery status and sent an email which was acknowledged and responded to within 24 hours.
Delivery was great, I didn’t get a time slot so had to make sure someone was in so just keep that in mind when ordering.
Really pleased with the set, very comfy and looks great on our new decking!

bought a peroga from casa maria，was expecting by the end of April but got email on 2nd May says it will be delivered within 10 working days， we was waiting but nothing happened so we try to chasing them but been given to a contact number of a gentleman called Steve who never answer your phone which i really think the customer service is terrible to leave customer to chasing for delivery. Ive been so sick of chasing so send an email and ask them to be delivered by this Friday if they cant do it just cancel my order ill go Costco to purchase another one and i been told my delivery will next Tuesday unbelievable I gave a week to.ask you to sort it if cant sort it just refund me. Now they told me they cant refund me because they shipped under their T/C， I will not recommend them to any single one and will bring the issue to trading standard！