I was having difficulty finding the part I needed for 2018 _Prius. Once I located your site I easily navigated the structure of the website and found the part.

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About CarParts.com
Written by the company
At CarParts.com, we know life is all about the journey — and so is taking care of your vehicle. For over 25 years, we've helped drivers of every kind get back on the road quickly, whether you're a hands-on DIYer or you prefer professional service.
From everyday maintenance and collision repairs to upgrades and performance enhancements, our assortment makes it easy to find exactly what you need. Our vehicle selector and mobile app narrow the catalog down to parts guaranteed to fit your car, truck, Jeep, SUV, motorcycle, ATV, dirt bike, and more — no guesswork required.
Our nationwide distribution network spans over 1 million sq. ft., delivering fast shipping and competitive prices, removing the stress from vehicle care, and giving you more peace of mind to enjoy the freedom and memories your ride brings. We also carry CAPA Certified collision parts, third-party tested for quality, fit, and durability, so you can be confident in every repair.
Because our fulfillment centers sit near most major US population centers, the majority of orders arrive in 2 business days or less, and [same-day / next-day] delivery is available on eligible orders in Las Vegas, NV and Grand Prairie, TX areas.]. Enter your zip code when shopping to view delivery estimates, or at checkout.
Every order is backed by a 30-day return window, extended to 60 days with a CarParts+ Gold membership. CarParts+ Gold members also receive free shipping on 1 million+ eligible parts. Shipping and product protection plans powered by Extend are also available for added confidence and peace of mind.
Safety First · Customer Focused · Urgent Excellence · Innovation Through AI
From the garage to the open road, CarParts.com empowers drivers for every part of their journey. Whether it's the daily commute, the weekend build, or the off-road adventure. Through our seamless onsite experience and extensive catalog expansion, CarParts.com is one destination that keeps every vehicle moving, protected, and ready for what's next.
More perks. More peace of mind. Free shipping on 500,000+ eligible parts, 24/7 roadside assistance, extended 60-day returns, VIP customer support, and more with a CarParts+ membership. carparts.com/membership
Built for European vehicles.. Shop premium replacement and performance parts for BMW, Audi, Mercedes-Benz, Volkswagen, Porsche, Volvo, MINI, and other popular European makes — all in one dedicated destination. carparts.com/euro
Performance starts here.. More than 110 years of automotive heritage. Browse the catalog that's been outfitting American vehicles since 1915. Explore premium parts, tools, and accessories for Jeeps, trucks, and off-road vehicles. carparts.com/jcwhitneyperformance
Expert help for every repair.. Access step-by-step repair and maintenance guides to help you tackle your next DIY project with confidence. carparts.com/blog, youtube.com/@CarPartscomOfficial
See it on your vehicle before you buy. . Visualize select upgrades on your exact vehicle before you purchase. Preview how parts will look, eliminate guesswork, and upgrade with confidence. carparts.com/product-visualizer
Protection for the unexpected.. Add optional product protection by Extend for eligible purchases and get coverage for mechanical or electrical failures that occur through regular use. carparts.com/blog/extend
The CarParts.com Mastercard® is the smart auto parts credit card choice for every driver. Learn more about the benefits and check if you prequalify in minutes. carparts.com/creditcard
- Phone: 1-866-529-0412 (Mon – Sun from 4AM to 8PM PST)
- Contact Us carparts.com/help-center/contact-us
- Chat with Spark carparts.com/chat
- Track an order carparts.com/myaccount/trackorder
- Start a return carparts.com/returns
- Manage Account carparts.com/myaccount
- Retrieve my cart carparts.com/cart/getquote
- Appstore apps.apple.com/us/app/carparts-com/id6450888440
- Playstore play.google.com/store/apps/details?id=com.carparts.mobilewrapper.customer
- Instagram instagram.com/carpartscom
- Facebook facebook.com/carpartscom
- Tiktok tiktok.com/@carpartscom
- LinkedIn linkedin.com/company/carparts-com
- Youtube youtube.com/@CarPartscomOfficial
Contact info
United States
- feedback@carparts.com
- www.carparts.com
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Satisfied customer
I ordered headlight Assemblies for both sides of a Subaru outback and received them in a timely manner. When I opened the 2 well packed boxes I realized I ordered the wrong ones, totally my fault. I reordered the correct one and they both arrived in perfect condition, well packed and timely. Got them both installed and working fine. I had put a request to send back the ones I ordered wrong and got a timely RMA to return. Great service and the lights looked new. The price was very reasonable and I will use them for future purchases!
I love ordering and buying from…
I love ordering and buying from Carparts.com! It's easy, fast and I enjoy knowing that if there's an issue, it will be addressed and fixed! I am a steady customer for good!
May use AI-assist with repliesRead more
What a joke
Complete lie on the delivery date with no F's given on the trouble on my end, if I would have known I would have expedited the delivery or went with another company altogether!!!

Reply from CarParts.com
New starter squeals when starting
Shipping was fast and the price was good but I am not satisfied with the starter. It is working but has been making a squealing sound since the first start. The noise is embarrassing as everyone turns to look at the car when it starts and I am afraid to drive out of town for rear that it is going to fail at any moment.
This is my third time buying from you
This is my third time buying from you, and it's been a good experience; I have no complaints. The only issue is that orders are sometimes delayed, which I think is the only downside... But I recommend the results.
Have ordered from this website before…
Have ordered from this website before and was happy with previous orders.
Delivery takes very long
I ordered six different pieces and…
I ordered six different pieces and every day I get that it's been delivered then I get it'll be delivered and I'm going on 3 days after the delivery date still only received two pieces and it doesn't even look like what I ordered not even sure if it's going to fit can't really check because I need the other pieces

Reply from CarParts.com
I order two Parts
I order two Parts. One to come in on Sept 16 and one on Sept 17... it's the 17th and I still have not got the one that was being send for the 16th... you took money but I id not receive the fuel pump....I can fix truck with out both parts. Please contract me about this ....I want to know why.... no fuel.pump. John Golec

Reply from CarParts.com
My go-to for my 1981 BMW 320i
It's already crazy trying to find parts for a BMW E21 3-Series. First of all, this is the first ever 3 Series. Second of all, no one really remembers it, because the E30 overshadowed this model, and you hardly ever seen them anymore.
Knowing carparts.com has what I need to get my car running will always be a plus. Also, friendly and prompt customer service, and very reasonable prices. Strongly recommend!
Well done all around
The site is easy to navigate and the search function works well. Orders ship fast. I will definitely continue bringing my business here.
Easy order.
Website laid out in a clear, easy-to-navigate manner and the after-order confirmation and shipping information was provided in a timely manner. Five stars…
Great Experience
The experience was easy to shop and buy what I needed. Plus everything was decently priced.
Still haven't gotten my product yet
Still haven't gotten my product yet. Said I will receive it Monday or Tuesday this past week and have not had anything come yet

Reply from CarParts.com
Well if you want a cheaper part and if…
Well if you want a cheaper part and if you don't want to wait the place is great. Take for example my transfer case motor they're $99 there and at my local auto parts shop they are $113 what's the difference the $113 is a lifetime guarantee the 99 is 1 year. Plus, it takes them forever to ship something not actually get it through the mail but to get it to the post office or to the pickup place I think every time I've ordered here it was 4 days before they ship it out after they get your money. Seems a bit ridiculous.

Reply from CarParts.com
Shipping not as expected.
The parts were ordered based on the estimated delivery date of 9/18. As of today, 9/17, one of the parts hasn't even shipped yet and the other two are scheduled for 9/19 and 9/21.

Reply from CarParts.com
Quick delivery
Quick delivery. Product fit perfectly and the description was exact. Will continue to purchase from you!
I found that the customer service…
The only problem that I had with this site was, I could not cancel my order probably because I didn’t make an account prior to ordering the item. Once the item was delivered, I was able to return it. I found that the customer service representative I spoke with was very understanding and very knowledgeable. I purchased the item that I needed for my vehicle and realize that it was the wrong item before I received it. So I need to return it and they told me that was no problem. I’d get a full refund and I can return the item.
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