Car Leasing Online Reviews 

1,162
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and responsive throughout the entire vehicle selection process. People note that communication is consistently clear and transparent, keeping buyers well-informed at every single stage of the journey. Consumers heavily emphasize the remarkably smooth administration and fast delivery service that successfully meet their expectations every time. Reviewers deeply appreciate the highly professional approach and enthusiastically recommend the business for future vehicle leasing needs without hesitation. Many individuals express complete satisfaction with the swift email responses and overall operational efficiency provided by the team.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the professional, helpful, and... See more

Service

Clients share positive opinions on service, highlighting a seamless, efficient, and professional experience... See more

Customer service

People report positive experiences with customer service, highlighting seamless communication and helpful... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that vehicles arrive quickly and on... See more

Response time

Customers report great satisfaction with response times, noting that representatives are consistently prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having made contact via a comparison website, I received a very quick email reply from Mike. A few questions back and forth and the finance agreement was sent out. 2 days later, all approved. The admi... See more

Rated 5 out of 5 stars

Great company and service, highly recommend. I came across Car Leasing Online through Leaseloco. Chris was very helpful and patient whilst I was choosing the correct vehicle. He gave me lots of opt... See more

Rated 5 out of 5 stars

My first time using this particular lease company, and I'll certainly use them again! Very informative and helpful throughout the whole process. Other companies could learn a lot about how much the si... See more

Rated 5 out of 5 stars

Needed a new lease car fairly quickly due to previous car being written off in accident. Quick, professional, and friendly, got new Mokka in less than four weeks and at a better price than other lease... See more


Company details

  1. Car Finance and Loan Company
  2. Leasing Service

Information provided by various external sources

Car Leasing Online offers personal and business vehicle leasing. Browse our site for cheap car leasing deals.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,162)

159 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would highly recommend this business

I have been leasing cars from this company for over 10 years now mainly dealing with Craig and Lorraine, nothing ever an issue for them when ive had questions or need more details on the cars, competitive prices and great customer service through out the process, would highly recommend.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

exceptional service!

This is my second car with Car Leasing Online, and the service is just as amazing as the first time! Mike and Lorraine are both super friendly and always happy to help, which made the whole process so easy (even with all my questions and last-minute changes!). Quick replies, great communication, and really efficient service. I’ll definitely be back again in 3 years! :)

23 October 2025
Rated 5 out of 5 stars

Fantastic service received from getting…

Fantastic service received from getting the initial quotes to the car delivery, the whole process was seamless. Everything was explained and any queries answered quickly. Extremely friendly and helpful and the best service I have received from a leasing company. They will be my go to provider in future.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Superb company to deal with

Superb company to deal with, made the whole process very easy.
I needed a car fairly quickly and within a budget and they provide options that others could not.
Will definitely use again.

Great communication, great deal and great service. 10 out of 10.
Special mention to Lorraine in Admin.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Both Mike and Lorraine were professional, informative, responsive and very helpful throughout the process, I wouldn't hesitate to recommend them. Many thanks to you both.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Professional and smooth experience

Leased my new Skoda Enyaq through Car Leasing Online and the whole process was smooth and straightforward. Paperwork was handled efficiently, communication was clear, and delivery went as confirmed.

Special thanks to Michael and Lorraine for their help throughout.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

The best experience I’ve had when…

The best experience I’ve had when leasing cars! Both Mike and Lorraine kept me informed all the way through the process and the car was delivered as expected within 3 weeks. Zero stress and I’d have no issues recommending to others or using again myself.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

A1 customer service

Such an easy process , communication was first class .
Many thanks to the team especially Lorraine who kept me updated at every stage .

2 October 2025
Unprompted review
Rated 5 out of 5 stars

I leased the Omoda 9 with this company…

I leased the Omoda 9 with this company and the process was straightforward. Communication was quick and clear, and Lorraine kept me posted and updated. The car was ready in just a few weeks and was delivered to my home exactly as promised. The vehicle is spot on so far with no issues. I’d happily use them again.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Very helpful, always responded quickly and car was delivered much quicker than we expected.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing and the simplest…

Absolutely amazing and the simplest process I’ve ever gone through!

I had both Craig and Lorraine supporting me throughout and they ensured I had a full understanding at all times. I received my car in just over a week and it’s perfect.

Can’t thank Lorraine and Craig enough, they were polite, held in depth knowledge around every step of the process, and kept me up to date daily without hesitation.

Will continue to use car leasing online for future car purchases!!

Thanks again

26 September 2025
Unprompted review
Rated 5 out of 5 stars

100% satisfied

This was our first company car leasing and I knew very little about it. Glenn and Lorraine helped us through the whole process and everything was stress free. The car has been delivered on time without any issues and we are very pleased with their services.

25 August 2025
Unprompted review

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