CAR FROM JAPAN Reviews 

From inquiring about the vehicle to purchasing and delivery, they were extremely professional and accurate with everything. From the paperwork to delivery date, they were excellent. I will definitely purchase from them again.

Always stayed in touch with me during the whole process.
I have recommended them to many people.
I will be using them again.
Thanks cars from Japan

I had a really great experience with them. Getting an imported car is a complicated process because of US customs. But they talked me through the whole thing and provided me with next steps as the process unfolded. It was easy. And now I own a Suzuki Jimny that only has 60k miles and only cost me 1800 dollars. When I got the car it looked the same as it did in the pictures and it started right up. The timeline to get it to me was exactly how long they said. I have no complaints.

I can highly recommend Car from Japan, They were extremely helpful from start to finish, the car was exactly as described, they were fantastic with arranging all documents and follow up once the vehicle arrived at the port.

The CarFromJapan team was always responsive to my questions and provided great service. The pictures and video on the site provided me with a good understanding of the vehicle's condition. If I needed any specific questions answered, the CFJ support team did a great job following up. This is my second vehicle ordered from CFJ and I will definitely be doing business with them again!

I imported a Suzuki Lapin to the UK with the help of Kumi at CarsFromJapan and the entire process was seamless and stress free

I will happily use their service again in the future the car is as pictured and a dream to drive (also very good value!)

10/10 overall, fast replies, unbelievably friendly customer service, very helpful throughout

Many thanks again to Kumiko for all her hard work

My experience with the sales team from my initial contact was professional and courteous.
I am totally happy with my purchase and the features within the vehicle, including the accessories I order for it.
Great company to use and I would recommend using them and would do so again in the future.
They were very informative throughout the process and my vehicle arrived in excellent condition.

Easy experience. Staff and sellers are very helpful and quick to respond

Very nice customer service, they were quick to follow up if there was anything needed.

They communicated very well from start to finish. I had questions due to my inexperience with importing a vehicle, and they always promptly responded in a professional manner. I will use them again, and I recommend you do the same.

The Sambar truck I purchased online arrived and was exactly as advertised. Communication was great, any follow-up questions were answered promptly and all necessary documents required for US Customs arrived in a timely manner, leading to a hassle free import. It took only 5 weeks from the time I paid for the truck until it cleared customs in Tacoma WA.

I purchased a Honda Acty from Japan, and overall, it was a very positive experience. Ami was especially helpful and responsive throughout the entire process, which made everything much smoother.

That said, I was somewhat disappointed regarding the information about recent maintenance. I was told that the oil had been changed, but upon inspection, it had not been. While this did not overshadow the overall experience, I would advise future buyers to verify maintenance details independently rather than relying solely on what they are told.

Despite this issue, I would still describe my experience as a good one. I also strongly recommend saving all documentation to your computer and considering hiring a professional broker to assist with the import process. CFJ provides the necessary paperwork; however, they do not guide you through the steps required to properly use those documents for a smooth transition into the U.S. and successful vehicle registration.

Overall, a positive experience with a few lessons learned along the way!

I had an awesome experience using CFJ. They were very responsive, answered all questions in detail, and their vehicles were priced very fair. I will be ordering from them again!

From beginning to end they were very helpful and provided all necessary information. My vehicle arrived in perfect condition and was as described. Fully functional. You have to trust the process and be patient but it’s worth it!

I received my vehicle quicker than I expected. Car From Japan was good with communications and kept me informed . My Suzuki Cappuccino was received in good condition and I am happy with the sale !

carfromjapan.com was very fast and professional. They helped make the stressful process of purchasing a vehicle overseas and importing it to be as smooth as possible. They helped support the process the whole way through. I am really impressed that they implemented the HD photos feature that I and many people were asking for.

I had a really solid experience buying my Toyota MR-S through Car From Japan. I’ll be honest I was nervous about importing a car at first, but the whole process ended up being way smoother than I expected.

Once I picked the car and sent payment, they handled all the export paperwork on their end, including deregistration and arranging shipping. They sent the Bill of Lading, Export Certificate, and invoice, which made everything straightforward when it came time to handle the import process here. Make sure you get a good customers broker!

Communication was good overall. Sometimes replies took a little longer or came in overnight, but that was mainly because of the time difference between Japan and the U.S., which is totally understandable. Whenever they did respond, they answered my questions clearly and professionally.

The car showed up exactly as described in the listing. The condition matched the photos and auction sheet, so there were no surprises other than the oil cap not being screwed on, probably more the shipping companies fault than anything. Easy fix.

Overall, I’d definitely recommend Car From Japan if you’re thinking about importing. The process was very organized, and way less stressful than I expected.

Great experience from them with me being a first time importer. Very quick to reply, along with working with you to make sure that you have the right paperwork. Payment and everything was very quick and straight forward, highly recommend

The process was very straight forward to complete and I would highly reccommend Car From Japan.

Good communication and updates on the process 👍🏻