At every moment during the process we felt listen too, reassured and considered. All staff helped to create a calm and positive environment. Whatever the outcome our experience will be a good one.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our first experience last year with Care Fertility Birmingham was well worth everything we put in to it. We were successful having a beautiful baby boy. The staff/nurses/ Doctors / Consultants are fri... See more
Company replied
Great experience with Care Fertility Bath. I started my journey in 2023 unfortunately we didn’t have a positive test. Went back into Care they put me on a different treatment plan and in 2026 I am sat... See more
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Everyone was truly wonderful from the first appointment to the last. All lovely humans and very professional. Lovely setting and always felt super informed and helpful with any questions. Couldn’t hav... See more
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Company details
- Fertility Clinic
- Diagnostic Center
- Fertility Physician
- Women's Health Clinic
- Reproductive Health Clinic
- Sperm Bank
About Care Fertility
Written by the company
We put the care into fertility With over 25 years of experience making family possible for everyone, our national network of clinics offer world-class treatments and cutting-edge science, delivered by industry leading experts who provide personalised care and tailored treatment plans for both private and NHS funded patients. Supported by excellent success rates and clear. transparent pricing.
We believe everyone deserves the chance to build a family, and our mission is to achieve this through compassion, collaboration, and expertise. From the moment you contact us, we are here to support you, ensuring you feel seen, heard, and supported at every step of your fertility journey.
Care Fertility - Leaders in Fertility Care
Written by the company
- Making familiy possible for everyone
- At Care Fertility, we’ve been making family possible for for over 25 years. With clinics across the UK we deliver world class fertility treatment in a clinic near you. With no waiting lists, get started today.
Contact info
Care Fertility Group, NG8 6PZ, Nottingham, United Kingdom
- 08005642270
- EnquiriesTeam@carefertility.com
- www.carefertility.com
Get in Touch
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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So supportive
All staff, receptionists, nurses and medics are so supportive. I couldn’t have asked for a better experience. Staff are friendly, approachable and very reassuring. I feel fortunate to have access to this clinic.
27 November 2025
Unprompted review
Reply from Care Fertility
Thank you, Beth, for sharing your kind feedback. It’s lovely to hear that you found our reception, nursing and medical teams so supportive, friendly and reassuring. We’re truly grateful that you feel you couldn’t have asked for a better experience and that you feel fortunate to have access to the clinic.
Best wishes,
Robin from Care Fertility Team
Can’t thank Care Fertility Nottingham…
We cannot thank Care Fertility Nottingham enough in helping us to achieve our dream of becoming parents. It was not an easy journey, but the support and expertise from them to guide us down the appropriate paths to get over the various obstacles we had in our way led us to finally being parents to a beautiful Daughter in July 2025. There are no words to ever be able to thank everyone at the clinic, in particular Dr Francis who has literally changed our lives forever!
7 July 2025
Unprompted review
Reply from Care Fertility
Hi Laura,
Thank you so much for sharing such a heartfelt review. We’re truly honoured that you placed your trust in Care Fertility Nottingham throughout what sounds like a challenging journey. Hearing that our team and especially Dr Francis whose helped guide you through each step and overcome the obstacles along the way means more to us than we can say. Congratulations on welcoming your beautiful daughter; your words are incredibly moving.
Best wishes,
Jesse from Care Fertility Team
Very caring
Very caring, explain the whole process before the procedure and going through it. I felt very safe and confident that I was having the best care.
19 November 2025
Unprompted review
Reply from Care Fertility
Hi Jemma,
Thank you so much for sharing your experience. We’re truly glad to hear that you felt cared for and well-informed throughout your procedure. Knowing that you felt safe and confident in the care you received means a great deal to our team.
We’re here for you every step of the way, and it’s wonderful to know the process felt clear and supportive. Please don’t hesitate to reach out if you need anything at all moving forward.
Best wishes,
Maya from Care Fertility Team
Compassionate and professional team.
The team at Leeds Care fertility have been amazing from start to our last embryo transfer today.
Whatever the outcome I’m grateful to have been treated by the whole team from the receptionists to my superb consultant Mr Rutherford to all the nurses and specialists - they have been a huge part of my journey and are compassionate, realistic and incredibly professional.
Thank you for all your help, advice and support through our journey 🙏🏼
18 November 2025
Unprompted review
Reply from Care Fertility
Hi Claire,
Thank you so much for taking the time to share your kind words. We’re truly grateful to hear that the team at our Leeds clinic, from reception to nursing to your consultant Mr Rutherford, made you feel supported and cared for throughout your journey. Knowing that their compassion, professionalism, and realism had such a positive impact means a great deal to us.
We’re here for you every step of the way, and we’re honoured to have walked alongside you during this important chapter. Whatever comes next, please know you have our warmest thoughts and ongoing support.
Best wishes,
Desi from Care Fertility Team
Wonderful staff
This was our 2nd embryo transfer and the staff at Care Nottingham were just as lovely as last time. Everyone is so friendly and really put you at ease. Thank you to all of the staff ☺️
13 November 2025
Unprompted review
Reply from Care Fertility
Thank you so much for sharing your experience. It’s wonderful to hear that your second embryo transfer at Care Nottingham felt just as warm and reassuring as your first. We’re delighted that the team helped put you at ease and that their friendliness made a meaningful difference during such an important moment.
We’re here for you every step of the way, and we truly appreciate your kind words for our staff. Thank you again for taking the time to share your feedback.
Best wishes,
Robin from Care Fertility Team
Made our journey a little easier
I initially went with the NHS for my treatment and quickly realised it wasn't going to work. Found out about Care and got an appointment right away. Nurses have been amazing - kind, compassionate, empathetic - are the words that come to mind. We received clear information from initial consultation, right through to scans, egg collection and embryo transfer. Every step was explained and us made to feel at ease. Professional and clean facility. They made our journey that bit easier.
31 October 2025
Unprompted review
Reply from Care Fertility
Hi Mrs P,
Thank you so much for sharing your experience. We’re really glad to hear that you felt supported from the moment you joined Care, especially after a difficult start elsewhere. It’s wonderful to know that the team’s kindness, empathy, and clear communication helped you feel reassured throughout each stage, from consultation to scans, egg collection, and embryo transfer. Your reflections on the professionalism and comfort of the clinic mean a great deal.
We’re here for you every step of the way, and it’s truly uplifting to know that our team helped make your journey feel a little easier and more supported. Thank you again for taking the time to share your kind words.
Best wishes,
Robin from Care Fertility Team
Brilliant
Brilliant, nurses, Doctors and the embryologist. Explained everything so clearly and genuinely heartfelt emotions of positive energy for our frozen transfer today.
13 November 2025
Unprompted review
Reply from Care Fertility
Hi Nicola,
Thank you so much for sharing such a brilliant and uplifting review. We’re truly glad to hear that our nurses, doctors, and embryology team helped you feel informed, supported, and surrounded by positive energy. It means a great deal to know their clear explanations and genuine care made a difference on such an important day for you.
We’re here for you every step of the way, and we’re sending our warmest thoughts as you move forward with your frozen transfer. Please don’t hesitate to reach out if you need anything at all.
Best wishes,
Maya from Care Fertility Team
The staff at Care Fertility were so…
The staff at Care Fertility were so friendly and tentative, they made the overall experience much easier than what I was expecting. They made me feel at ease during the process and answered any questions I had.
11 November 2025
Unprompted review
Reply from Care Fertility
Hi Hannah,
Thank you for taking the time to share your experience. We’re so pleased to hear that our team’s friendliness and attentiveness helped make your journey feel more comfortable and manageable. It’s wonderful to know that you felt at ease and supported, and that your questions were met with care and clarity.
We’re here for you every step of the way, and we’ll continue to support you throughout your treatment. Wishing you all the very best on your journey.
Best wishes,
Desi from Care Fertility Team
Throughout the whole of our first cycle…
Throughout the whole of our first cycle we have been treated with care and compassion. All our questions have been answered and we have felt fully informed.
11 November 2025
Unprompted review
Reply from Care Fertility
Hi Megan,
Thank you for sharing your experience with us. We’re so glad to hear that your first cycle was met with care and compassion, and that our team was able to provide the guidance and information you needed. Knowing that you felt fully supported and informed means a great deal to us.
We’re here for you every step of the way, and we look forward to continuing to support you throughout your journey. Wishing you all the very best.
Best wishes,
Robin from Care Fertility Team
The most CARING staff
Every member of staff was so caring, empathetic and respectful. Couldn't have asked for better CARE.
31 October 2025
Unprompted review
Reply from Care Fertility
Dear Christina,
Thank you so much for your lovely review. We’re truly touched by your kind words about our team and the care you received. It means a great deal to know that you felt supported and respected throughout your experience with us, as that is exactly what we strive for with every patient.
We’re here for you every step of the way, and your feedback reminds us why compassionate care matters so deeply. Wishing you all the very best on your journey ahead.
Best wishes,
Desi from Care Fertility Team
Care fertility Tamworth
Care fertility Tamworth. From day on me we felt welcomed into the clinic. We had every step of the way and every option explained to us in a thorough and straight forward way. They supported us and updated us at each stage. Every staff member we met made us feel important. We started the process at the end of 2024 and thanks to the thorough individualised care received we welcomed a baby girl in 2025. We truly feel we could not have had such a successful journey had we gone anywhere else. Particularly given it is a small clinic we felt important and valued and we could not recommend it enough. I truly wish everyone receives the care support we did through them.
14 February 2025
Unprompted review
Reply from Care Fertility
Dear Chloe,
Thank you so much for sharing your wonderful experience with Care Fertility Tamworth. We’re overjoyed to hear that you felt welcomed, supported, and valued throughout your journey with our team. It means so much to know that our personalised approach and clear communication helped you feel confident at every stage and congratulations on the arrival of your baby girl!
We’re here for you every step of the way, and it’s truly special to hear how cared for you felt by everyone at our Tamworth clinic. Thank you for your kind words and recommendation, it’s stories like yours that inspire our team every day.
Best wishes,
Maya from Care Fertility Team
Reply from Care Fertility
Dear Chantelle,
Thank you for your kind words and for taking the time to share your experience. We’re so pleased to hear that you found our team to be kind, caring, and empathetic. We know how important it is to feel supported and understood throughout your journey.
We’re here for you every step of the way, and your appreciation means a lot to everyone at Care Fertility. Thank you again for your thoughtful review.
Best wishes,
Desi from Care Fertility Team
Staff were lovely
Staff were lovely
Calming during a nerve wracking time
25 October 2025
Unprompted review
Reply from Care Fertility
Hi Kate,
Thank you so much for sharing your kind words. We’re so pleased to hear that you found our team lovely and that they helped you feel calm during what can understandably be a nerve-wracking time. Providing a reassuring and supportive environment is so important to us, and it means a lot to know that came through in your experience.
We’re here for you every step of the way, and we wish you continued comfort and confidence as you move forward on your journey.
Best wishes,
Maya from Care Fertility Team
Care fertility Bath
Care fertility Bath. Have been absolouty amazing. I havd donated my eggs multiple time and would.not of trusted anyone else. They are all so amazing. Frok start to end they make sure they give you all in injormation plus some. Make you feel so relax and comfortable and go upbove and beyond!!! Fantasic team without a doubt!!!
24 October 2025
Unprompted review
Reply from Care Fertility
Dear Louise,
Thank you so much for sharing such a wonderful review and for your incredible generosity as an egg donor. We’re so pleased to hear that you’ve had such positive experiences with our Bath team and that you felt well-informed, comfortable, and supported throughout each stage of the process. Your kind words about the team’s professionalism, warmth, and care mean a great deal — we’ll be sure to share your appreciation with everyone involved.
We’re here for you every step of the way, and it’s truly inspiring to know you trusted us to guide you through your donation journeys. Thank you again for your kindness and for helping to make a difference for others.
Best wishes,
Desi from Care Fertility Team
Wonderful people work here
I just wanted to say the biggest thank you to the incredible team of nurses, healthcare assistants and to our consultant and embryologist who all looked after me and my partner during our egg collection day at Care Fertility London. From the moment we arrived, we were treated with such kindness, care, and genuine warmth. Every single member of staff we came across made us feel like more than just patients, we were treated like friends and family, and at the same time they were professional and confident in their jobs.
They were so attentive, constantly checking in to make sure I was comfortable, calm, and feeling okay, both physically and emotionally. What really stood out was how personable and down-to-earth they were. They took the time to chat with us, make us laugh, and ease any nerves we had with their friendly and reassuring presence.
Their compassion, professionalism, and ability to create such a supportive environment made a big difference in my experience. I’m truly grateful for the care I received – it meant more than I can put into words.
Thank you to all the team, from the bottom of our hearts, Clarissa and Rob x
20 October 2025
Unprompted review
Reply from Care Fertility
Dear Clarissa and Rob,
Thank you so much for sharing such a heartfelt review. We are truly touched by your kind words and delighted to hear how supported and cared for you both felt throughout your egg collection day at Care Fertility London. It means so much to know that our nurses, healthcare assistants, consultant, and embryologist made your experience so positive and personal. Your appreciation for their warmth, professionalism, and compassion will mean the world to them.
We’re here for you every step of the way, and it’s wonderful to know our team could help you feel comfortable and cared for during such an important time. Thank you again for taking the time to share your experience. Your words will be proudly shared with the London team.
Best wishes,
Desi from Care Fertility Team
Great in clinic. Not lots of remote support
No support for how to administer medications. Just watch a video. Have a question? Read a leaflet. Felt very faceless and detached. When in the clinic they were amazing for the actual procedures but the remote support felt very limited
17 March 2025
Unprompted review
Reply from Care Fertility
Dear Lola,
Thank you for taking the time to share your experience. We’re very sorry to hear that the remote support and guidance around medication didn’t meet your expectations, though we’re glad your in-clinic care was positive. Your feedback is incredibly important to us as we continually strive to improve our patient experience.
We’re here for you every step of the way, and our Clinic Director will be in touch to discuss your concerns further so we can ensure this is addressed. We truly appreciate you sharing your thoughts and hope that your future experiences with us feel more personal and supportive.
Best wishes,
Maya from Care Fertility Team
Feedback
Lovely staff, the salve app was incredibly helpful and clear, and lots of support and compassion throughout the treatment. Thank you.
15 October 2025
Unprompted review
Reply from Care Fertility
Thank you so much for your kind words. We're truly grateful to hear that you felt supported and cared for throughout your treatment. It’s wonderful to know that our team made a positive impact and that the Salve app was a helpful part of your journey.
We’re here for you every step of the way, and it means the world to know we could be a source of comfort and support during such an important time. Wishing you all the very best moving forward.
Best wishes,
Maya from Care Fertility Team
I honestly cannot thank the entire team…
I honestly cannot thank the entire team at CARE Fertility Northampton enough. From the very first consultation to my embryo transfer, every single person I met was kind, professional, and incredibly supportive.
The nurses, doctors, and reception staff all went above and beyond to make sure I was comfortable and fully informed at every stage. They were patient, reassuring, and genuinely cared about how I was feeling — not just physically, but emotionally too.
What stood out most was how everyone worked together seamlessly. The communication was excellent, the atmosphere was calm and welcoming, and I always felt like I was in the best hands possible. On transfer day, the team made the experience feel so special — they treated it with such care and respect, and I truly felt supported in every way.
Thank you to everyone at CARE Northampton for making such a personal journey feel safe, positive, and filled with hope. I’m so grateful for everything you’ve done. 💕
14 October 2025
Unprompted review
Reply from Care Fertility
Thank you so much, Natalie, for your heartfelt and thoughtful message. We're truly touched by your kind words about your experience at Care Fertility Northampton. It means so much to hear that you felt supported, respected, and cared for at every stage of your journey. Your mention of the seamless teamwork, calm atmosphere, and personalised care reflects exactly what we aim to provide, and we’re so glad that you felt in safe hands throughout. Your trust and appreciation mean the world to our entire team.
We’re here for you every step of the way, and it's an honour to have walked alongside you on such a meaningful journey. Thank you again for allowing us to be part of it — we're sending you our warmest thoughts and very best wishes.
Best wishes,
Alex from Care Fertility Team
2 rounds IVF at Care Manchester
We have had 2 rounds of IVF treatment at Care Manchester. Staff at all levels are so lovely and we really felt looked after. The care recieved does feel personalised and staff are rooting for the best outcome for you. We have had timely responses on the salve app when we needed to ask anything and all aspects of our treatment were explained in good detail. Our experience could not have been better.
1 September 2025
Unprompted review
Reply from Care Fertility
Hi Rachel,
Thank you so much for sharing your experience with us. We're truly grateful that you chose Care Manchester for both of your IVF journeys, and it means a lot to hear how supported and well looked after you felt throughout. It's wonderful to know that the care felt personal, that our team’s kindness came through at every level, and that you received clear communication and timely support through the Salve app. Your kind words about our commitment to your experience and outcome are deeply appreciated.
We’re here for you every step of the way, and we’re so glad to have been part of your journey. Thank you again for your trust, and we’re wishing you all the very best moving forward.
Best wishes,
Jesse from Care Fertility Team
All staff members are wonderful
All staff members are wonderful!
They take care of you at a very emotional time
13 October 2025
Unprompted review
Reply from Care Fertility
Hi Kelsey,
Thank you so much for your kind words. We're truly touched to hear that you felt so well cared for during such an emotional and personal time. Knowing that our team made a positive difference means a great deal to us, and we’re grateful you took the time to share your experience.
We’re here for you every step of the way, and we’ll continue to offer the support, compassion, and care you deserve throughout your journey.
Best wishes,
Robin from Care Fertility Team
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