Not happy with some sites that have the family camping , lodges and safari tents , it’s turned some sites into noisy holiday camps . As the people hiring them don’t belong to the club so don’t think... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The one thing which lets you down throughout your network is the lack of good free Wi-Fi. When so many places provide a reliable free service, you continue to fall short. I would have thought it could... See more
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Extremely clean and well run-staff were very helpful and went out of their way at times.The alterations are a great addition to what was already a good site.The only issues we encountered wwere poor W... See more
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Great selection of sites throughout the UK. Sites maintained to a very high standard, with large pitches and clean and modern facilities.Wardens are usually very helpful and friendly and online bookin... See more
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Company details
About Caravan and Motorhome Club (previously The Caravan Club)
Written by the company
The Club was formed in 1907 as ‘The Caravan Club’. 110 years later in 2017 we wanted to reflect our broadening membership and became the ‘Caravan and Motorhome Club’.
We are an inclusive club, representing the interests of over 1.1 million caravanners, motorhomers, campervanners and campers providing our members access to over 2,700 quality campsites across the UK and Europe.
As the No. 1 rated UK touring club, our purpose is to help our members get more from the great outdoors.
Contact info
East Grinstead House, RH19 1UA, East Grinstead, United Kingdom
- 01342 326 944
- enquiries@camc.com
- www.caravanclub.co.uk
4.3
Excellent
15K reviews
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No notification my renewal was due just…
No notification my renewal was due just a thank you for renewing after you renewed my membership.
9 September 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Good morning Mark. Thank you for getting in touch and sharing your feedback with us. We truly value your continued membership and note your comments regarding your renewal notification. To ensure you receive advance renewal reminders and updates in the future, please check your contact details and communication preferences within the 'My Profile' section on our website. We look forward to supporting your upcoming touring adventures! ~ Callum - Caravan and Motorhome Club Social Media Team
Site clean and well maintained
Site clean and well maintained, warden friendly and helpful.
I left shoes under my van and drove off leaving them behind, she very kindly called me.
9 September 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Ros. Thank you for taking the time to share such a lovely review! We are delighted to hear that you enjoyed the clean, well-maintained campsite and received such friendly, helpful service from our Site Staff. It is wonderful to hear how thoughtful the team was in calling you about your shoes so you could be reunited with them. We look forward to welcoming you back for another great stay again soon! ~ Callum - Caravan and Motorhome Club Social Media Team
Exceptional Customer Experience!
Exceptional Customer Experience
Having stayed on many sites, Poolsbrook is head and shoulders above in terms of friendliness of staff, ease of arrival and how they really care for and treat their guests as guests! They were wonderful with our grandson. The site is well kept, facilities are clean and well appointed. Great walks from the site and supermarket within easy reach. Fabulous location all round. Will be back!
9 September 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Pauline. Thank you for sharing such a wonderful review of Poolsbrook Club Campsite! We are delighted to hear that our Site Staff took such great care of you and were so lovely with your grandson. It is fantastic to know that you enjoyed the well-kept site and clean facilities, as well as the convenient local walks and nearby supermarket. We truly appreciate your kind feedback and look forward to welcoming you all back for another great stay soon! ~ Callum - Caravan and Motorhome Club Social Media Team
The 4 sites that we visited this year…
The 4 sites that we visited this year were excellent. The facilities were first class as was each site. The greatest complement must go to the ecellent staff.
9 September 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Christopher! We're so pleased to hear that your visits to our sites were excellent and that you found the facilities first-class. It's wonderful that our staff made such a positive impression!~Jamie-lee, Caravan and Motorhome Club Social Media Team
Lovely site .the owners very helpfull…
Lovely site .the owners very helpfull for info into London. Facilities very well appointed. The pitches were big enough for awning and tow car + 7 mtr moho .
7 September 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Steven, We are so happy to hear you enjoyed your stay with us and found our team helpful with information for your London trip. We appreciate your kind words about our facilities and spacious pitches! ~Lauren- Caravan and Motorhome Club Social Media Team
Pre ferry stay
Pre ferry stay. Immaculate and well organised. Quiet site. Lovely. Staying there on return journey and know it will be fine. Thankyou.
7 September 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Diana, We're so glad to hear you found our site immaculate, well-organised, and quiet for your pre-ferry stay! We appreciate your kind words and look forward to welcoming you back. ~Lauren- Caravan and Motorhome Club Social Media Team
No longer for the members
Well what can be said about a so called "club" supposed to be for members. App still wont let me sign in so I can show my membership card, been like this for months. Then there's the rip off dynamic pricing to fleece as much money as possible out of its "members". Wardens are not on duty as much now on site and its rare to see a warden patrol early evening like there used to be. Whoevers running the club now , well it isn't for the membership.
7 September 2026
Unprompted review
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Dave,
Thank you for sharing your concerns. We are truly sorry to hear about the difficulties you've experienced with the app and your membership. Our site teams do have a range of duties they are required to complete day to day, whilst they are available in the evenings for emergencies they do require a rest period between their shifts. We value your feedback as it helps us to improve.
Dan, Caravan and Motorhome Club Social Media Team
This month
This month, I signed up for the club for the very first time — and with that, a new adventure began.
Our first stop: White House Beach Caravan and Motorhome Club Campsite.
Beautiful people, a lovingly maintained campsite, and a quiet sense of care everywhere you look.
One small detail touched me more than I expected: in the showers, I could adjust the water temperature myself — a simple comfort, but it made the place feel thoughtful, human.
At reception, we were welcomed with warmth, almost as if we were returning home.
And in a way, we were — coming back to a place that had already given us good memories.
A gentle beginning to a journey I’ve long dreamed of, and the perfect reminder that kindness and small comforts can turn a simple stop into something you carry with you.
6 September 2026
Unprompted review
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hello There,
We are so pleased to hear that your first adventure with us at White House Beach Caravan and Motorhome Club Campsite was such a positive and memorable experience. It truly warms us to know that the care we put into maintaining our site, and the thoughtful details like adjustable shower temperatures, contributed to your comfort and sense of welcome. We always aim to create an atmosphere where our guests feel at home, and your words beautifully reflect that. We appreciate you sharing your wonderful feedback and look forward to many more adventures with you.
Dan, Caravan and Motorhome Club Social Media Team
Not happy with some sites that have the…
Not happy with some sites that have the family camping , lodges and safari tents , it’s turned some sites into noisy holiday camps . As the people hiring them don’t belong to the club so don’t think the site rules apply to them .
Not good for the future, alters the type of caravanning/camping that we are all used to , that is many of us who have been members for many years , perhaps it’s time to look elsewhere 🤷🤷
6 September 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Brian,
We appreciate you sharing your candid feedback regarding the changes you've observed at some of our sites, particularly concerning the integration of different accommodation types and the impact on the atmosphere. We understand your concerns about how this might alter the traditional caravanning and camping experience that our long-standing members value. We are committed to fostering a respectful and inclusive environment and will continue to reinforce site rules to ensure everyone has an enjoyable stay. Your perspective as a long-term member is incredibly important to us as we consider the future direction of our offerings.
Dan, Caravan and Motorhome Club Social Media Team
A club should be for the benefit of the members…
A club should be for the benefit of the members, this seems to have been changed to a profit making company to the cost of the members, who are predominantly on pensions.
Average pricing £40 to £50 per pitch/night is excessive and the dynamic pricing is an utter insult. My 4 night stay on a club site is now a reluctant 1 or 2 night stay, only if cannot find a better priced comerical site. Over 20 years, I used to enjoy the club sites and the wardens were lovely people to meet. Recent visits have been disapointing with poor, out dated facilities and wardens who are not particularly cusomer focused. An obvious lack of general investment and background basic maintence or upgrading. I would no longer recomend being a so called memeber of the club.
6 September 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hello There,
Thank you for sharing your detailed feedback. We truly regret to hear that your recent experiences have been disappointing and that you feel the club's direction has shifted. We understand your concerns regarding pricing and the perceived lack of investment in facilities. We continuously strive to balance member benefits with the need to maintain and improve our extensive network of sites. Our site teams have a vast range of responsibilities to carry out day to day, whilst they are available in the evenings for emergencies the teams do require periods of rest between their shifts. We assure you that we take such feedback seriously as we work to enhance our offerings for all members.
Dan, Caravan and Motorhome Club Social Media Team
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hello There,
We're so happy you found our site beautifully maintained and enjoyed the great location. We appreciate your wonderful feedback very much!
Dan, Caravan and Motorhome Club Social Media Team
Great site and staff.
Great site and staff.
Like the automatic entry system and map. Worked well
4 September 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Mandy,
We're delighted to hear that you enjoyed our site and found our staff great! It's wonderful to know that the automatic entry system and map worked well for you. Thank you for your fantastic 5-star review!
Dan, Caravan and Motorhome Club Social Media Team
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hello Andrea, we are so delighted to hear you always have a joyful experience when visiting us! We truly appreciate your wonderful feedback. Ella - Caravan and Motorhome Club Social Media Team
The Sandringham Estate Club CampsiteWe…
The Sandringham Estate Club CampsiteWe had a fantastic time here with our three Clumber Spaniels. The weather could have been a bit warmer, but that certainly didn't spoil our stay! 😊The site was clean, tidy and well maintained, with some awesome walks right on the doorstep. Our pitch was near the Bio-Clear area, so we occasionally caught a slight whiff of an unpleasant smell, but it was only minor.Other than that, everything was excellent, and we will definitely be returning. Highly recommended!
31 August 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hello Jim, Thank you for your fantastic review! We are so pleased to hear you and your three Clumber Spaniels had such a wonderful time at the campsite. It's great to know you found the site clean, tidy, and well-maintained, and enjoyed the awesome walks. We appreciate you mentioning the minor issue with the smell near the Bio-Clear area, and we're glad it didn't spoil your stay. We look forward to welcoming you back again soon! Ella - Caravan and Motorhome Club Social Media Team
Castleton campsite
We went to Castleton campsite. A small but perfect site. Very clean and friendly.. views from the service pitch was beautiful, people were all so friendly.
31 August 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Sasha! We are so pleased to hear you enjoyed your stay at Castleton campsite! It's wonderful that you found our site clean and friendly, and that you appreciated the beautiful views from your pitch. We hope to welcome you back again soon~Jamie-lee, Caravan and Motorhome Club Social Media Team
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Charles, We're so happy to hear you found our sites well-maintained and our booking system easy to use. Thank you for your wonderful feedback!~Jamie-lee, Caravan and Motorhome Club Social Media Team
The app works very well
The app works very well. Searching and booking is easy. All the sites we have stayed on, which have mainly been club sites, have been very well managed and the facilities have been excellent.
Keep up the good work.
3 September 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Duncan, Thank you for your wonderful feedback! We are so pleased to hear that you find our app works very well and that searching and booking are easy. It's fantastic to know that the club sites you've visited have been well-managed and that the facilities have been excellent. We appreciate your kind words and will continue our good work!~Jamie-lee, Caravan and Motorhome Club Social Media Team
Average
We use to predominantly stay on club sites but in recent years the nightly costs have risen to a level I’m no longer comfortable paying.
Many independent sites offer better value for money IMO.
Dynamic pricing doesn’t help and fuels the rising cost.
Also have no interest in pitching up next to a tent box outfit with the sound insulation of a paper bag for £40 / 50 per night.
Run by number crunchers maximising income.
Save yourself some money and goggle independent sites at your desired destination before booking.
3 September 2026
Unprompted review
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Kevin, We appreciate you taking the time to share your detailed feedback regarding our pricing and site experiences. We understand your concerns about rising costs and dynamic pricing, and we recognise that value for money is incredibly important for our guests. We are always reviewing our offerings to ensure we meet the diverse needs of our community, and your comments about independent sites and the desire for quieter pitching options are valuable. We will certainly consider your insights as we continue to evolve our services~Jamie-lee, Caravan and Motorhome Club Social Media Team
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Colin! Thank you for your wonderful 5-star review! We are so pleased to hear that you found our staff friendly and our sites clean with plenty of choices. We truly appreciate your positive feedback!~Jamie-lee, Caravan and Motorhome Club Social Media Team
Beautiful location and views .
Beautiful location and views .
Spotless toilets and showers 🚿
Helpful staff 👌
Highly recommend going into Belper
Town lovely dog walks through Belper park free parking in carpark.
Highly recommend going to unity mill 👍.
Close to matlock and bakewell.
28 August 2026
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Gail! We're so pleased to hear you enjoyed the beautiful location and views! It's wonderful that you found our toilets and showers spotless and our staff helpful. We're also glad you appreciated the local recommendations for Belper, Unity Mill, Matlock, and Bakewell~Jamie-lee, Caravan and Motorhome Club Social Media Team
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