Car360 made getting my new car genuinely easy. Harry R’s customer service was excellent from start to finish — clear communication, quick responses, and shows staff actually care. The car arrived ex... See more
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At car360, we specialise in high-quality used EVs, making the buying process simple, transparent, and hassle-free. Every car goes through a 100-point quality check, includes detailed imagery, and comes with expert support plus a 7-day money-back guarantee.
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7-day money-back guarantee
Unit 1 Key Point Cannock , WS12 2FN, Cannock, United Kingdom

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It was my first time getting a car without physically seeing it beforehand.
I'd looked at a few cars at Car360 but as is usually the case with great deals you've got to strike fast otherwise someone else will beat you to it.
However I had Chance as my advisor & he was on hand to help in every way I needed making sure I knew about any new cars that had become a available & how much each car would cost including the extended warranty to put me at ease & trying to figure out the best deal possible and to accommodate me for the delivery.
Would highly recommend anyone looking for their new car to go to Car360 first.

Reply from car360
So far brilliant. Was extremely sceptical about their selling model. But needn't be worried. Admittedly only had the car 1 day , but everything that was promised has been forfilled . I have bought.many cars in my time but this was the easiest by a country mile. Car was as described. PX non issues. Danveer was great and kept me informed . Credit to the business. Not pushy from the start. If you are sceptical like I was ..Don't be !

Reply from car360
Very good customer service, kept me informed throughout the whole process. Car was in condition as described. Would recommend.

Reply from car360
After spotting the car I was looking for on auto trader I was led onto the Car360 website. I found the website easy to navigate and it gave me all the information I needed and the confidence to ring up the company to enquire about the car. I got through to Harry who explained how the whole buying process worked and said that my old Fiesta could be taken in part exchange. I had intended to go to Car360’s premises to look at the vehicle (a 90 minute drive) but decided against it when Harry told me about their 7 day returns policy. A week later, after receiving and paying the invoice, my new car was delivered and my Fiesta taken away. The whole process went smoothly with Harry always ready to answer my questions and put my mind at rest. I’m very happy with my new electric car and would highly recommend Car360.

Reply from car360
Very easy company to deal with, Friendly staff that don’t make you feel rushed into the purchase of your new car, would 100% use these guys again!

Reply from car360
Great service from Car 360. Really helpful and everything was explained as I went along. Would defiantly recommend them if you are in the market for an electric vehicle.

Reply from car360

Reply from car360
My new car was delivered today… perfect condition!! Chance the sales consultant was excellent, he helped me every step of the way during the purchase and made the experience a pleasure. Andy, the delivery driver, was also a pleasure to deal with, professional and accurate with his admin and great nature.
10 out of 10 guys thank you.

Reply from car360
Very professional and helpful customer service. Prompt replies and every bit of information I required was supplied with ease. Would recommend and use again.

Reply from car360
Excellent customer service from start to finish. I got the car I wanted, and it was delivered on time. The delivery chap explained all the features before he left which was valuable as this was our first electric car. The sales experience was also great - credit to Chance Lewis for his professionalism and patience.

Reply from car360
Everything was super from start to finish! Must admit I was very nervous paying upfront as hadn’t test drove or seen car however Kira put my mind at ease & talked me through everything! Car is exactly as described. Can’t recommend this company enough5⭐️Thank you so much! 🤩

Reply from car360
A charging lead arrived by track mail, it seemed to be missing when the car was prepared for delivery, thanks to Chance for going the extra mile, I have everything I need for my new E V adventure with a fantastic car. Thank you

Reply from car360
My first time purchasing a car online and without seeing it… experience was good
Spoke with a sales agent who priced my part exchange on only what I told them .. good communication… Car delivered in a boxed truck and a true experience seeing it backed out for the first time .. John who delivered the car was the only human I saw from Car360 and what a great guy who took me through many functions and advise.. The only grime was the machine they used to buff the paint work was a bit noticeable.. All in all would definitely recommend Car360 .. Thanks Danny & crew

Reply from car360
Good all round experience. Dealt with harry who was quick to respond to emails, courteous and helpful. Delivery excellent. Was shown all round car. Can’t fault them to be honest. Car was immaculate on delivery.

Reply from car360
Excellent service, quick, easy, straightforward process and competitive pricing. I was initially a bit apprehensive about buying a nearly new car that I hadn't viewed but decided to go ahead and trust the process which I can honestly say has been stress free and very simple and the car is exactly as described. Chance who I have dealt with at Car360 clearly explained everything and also answered any questions I had. All the boring paperwork is done via email and signed elctronically so very easy and no pressure like can sometimes be experienced when buying a car from a dealership. On top of all this you have a 7 day return period if there's anything wrong with the car which gives you plenty of time to have a good look around and drive the car.
The delivery of the vehicle was on the day that I was originally given and I was contacted beforehand with a 1 hour slot and it was delivered on time by a friendly driver. I would definitely recommend Car360 if you are thinking of buying a nearly new car.

Reply from car360
The EV3 I bought was excellent value - this was a really good price compared to other traders online and locally and continues to be (I've been checking for a couple of months).
The staff were easy to deal with and responded promptly to all enquiries.
As the car is bought unseen I would have liked a more transparent report - they advertise a 100-point mechanical and cosmetic inspection - the actual report for the car would have put my mind at rest (perhaps I should have asked for it).
The other improvement needed is the sharing of their bank details. If you're spending huge amounts of money online you need a better system than an attachment with account details - this was unnerving.
The delivery was well-organised and prompt and the car was delivered in perfect condition.
So, despite the small shortcomings mentioned, this is a very good company to deal with and CAR360 provides excellent value

Reply from car360
First time I bought a car outside the franchise network. In this case a BMW i4 which was £4-5k less expensive than buying from a BMW dealer. Car360’s TrustPilot scores were a big part of taking the plunge, and I haven’t been disappointed. Danny in sales was awesome, responsive and patient throughout. Car360s prep seems to be every bit as thorough as a main dealer, with similar standards for replacement of tyres for example. Delivery was seamless. If you’re looking for a great quality used electric car, you should absolutely try them.

Reply from car360

Reply from car360
Im putting 3 stars because of the time it took to actually get to sit in the car, 6 weeks from reserveing it. Spencer has been a diamond let me know the situation and getting more px for my car.
However ive heard nothing from anyone at Car360 for over a week to see how im getting on or how to recieve service books and V5

Reply from car360
The experience was brilliant from start to finish. No hard sell. Knowledgeable and patient. I always had my point of contact Brandon who always answered or got back to me. Picking up the car was a breeze and it looked stunning. I would totally recommend Car360.

Reply from car360
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