The app is really good and you are able to see well in advance what payments are due, what interest has been charged, and when you payment will be due. Transactions are completed with minimum fuss.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love having a Capital One credit card. It's probably the easiest account to deal with and handle. Their website is simple, clear and easy to navigate. Making a payment is so easy to do and I never... See more
The overall experience of using this card is excellent, from the customer services, the ease at how to use the card , the app is simple and quick to keep up to date with all aspects of making paym... See more
After a slow start in getting pin number, everything now working great. Capitol One keeps you up to date with spending and any changes pending to your account. Have just been advised first statement i... See more
Company details
Written by the company
We believe in helping people succeed with credit. It’s why we give you a guaranteed yes or no before you apply, it’s why we work hard to protect you against fraud, and it’s why we make it easy to manage your account on our award-winning app.
Contact info
United Kingdom
- www.capitalone.co.uk
4.3
Excellent
6K reviews
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I have been a customer for over 25…
I have been a customer for over 25 years, andyour customer service is terrible. only a 5k credit line and asked for them to increase to 10k. would not do it over the phone, stopped a payment twice - even though I requested it to be paid. abosulotely no loyaality from a comoany. very disapponted. moving onto my other cards who actually care about customers andfd business
20 August 2026
Unprompted review
Reply from Capital One UK
Dear Bonnie,
Thank you for taking the time to leave us a review.
I’m really sorry to hear we’ve not been able to increase your credit limit for you. I can appreciate your frustrations, especially as you’ve been a long time customer of ours.
You can apply for a credit limit increase via mobile app to check your eligibility, but we cannot guarantee any credit limit increase as it's down to our lending policy. We’ll also let you know if your account becomes eligible for a credit limit increase in the future.
If you remain unhappy with this, you can find information about how to raise a complaint at: www.capitalone.co.uk/support/making-your-complaint.
Kind regards,
Laura
I find my Capital One card easy to use…
I find my Capital One card easy to use and keep track of my purchases as well as my account status with the easy to use app, I am very happy with the minimum monthly payment amount which enables me to pay a larger amount off of my balance each month.
I am extremely pleased with Capital One and happy that I applied for a Capital One card
20 August 2026
Unprompted review
Transactions are slow to update and the…
Transactions are slow to update and the credit card can’t be used on apple pay
8 August 2026
Unprompted review
Reply from Capital One UK
Good morning,
Thank you for taking the time to leave us a review.
I’m really sorry to hear about your experience with us.
Whilst we don’t support Apple Pay at the moment, we are working on this and we will let our customers know when this is available.
In relation to transactions posted to your account, if you’d like to discuss this further, please call us on 03444 812 812.
Kind regards,
Laura
I can’t use my card due to my name…
I can’t use my card due to my name being being used twice on my account details. Sent prof of my name but still can’t use my card still!
20 September 2025
Unprompted review
Reply from Capital One UK
Dear Stephen,
Thank you for taking the time to leave us a review.
I’m really sorry to hear you’re still not able to use your card, after sending in the information we need so we can update your details.
I can’t check from here what the delay is, but if you could kindly call us on 03444 812 812, we can investigate things further for you.
Alternatively, You can find information about how to raise a complaint at: www.capitalone.co.uk/support/making-your-complaint.
Kind regards,
Laura
Capital One is very good credit Company…
Capital One is very good credit Company ! I am very grateful,as you have helped me lots for my shopping,booking of tickets etc ,Capital One is the best Company !
20 August 2026
Unprompted review
Very easy to use app
Very easy to use app. Excellent customer service.
20 August 2026
Unprompted review
I had a good experience but the only…
I had a good experience but the only problem i am having is limit issue, i just have £200 limit.
10 August 2026
Unprompted review
Easy to use
Easy to use
Good this is my first time experience with new credit card and pretty good so far
20 August 2026
Unprompted review
I’m loving the card and the opportunity…
I’m loving the card and the opportunity to rebuild my credit score. Capital One have great communication and a generous credit limit
19 August 2026
Unprompted review
My first year with capital one
My first year with capital one has helped me to improve my credit score and paying the money back is so smooth it just automatically comes out of my bank account each month also if you want to make additional payments you can you just have to log in on your app to your account and it will take you through it what you have to do I would really recommend this company if you want to build up your credit score
19 August 2026
Unprompted review
I don’t like the too much APR rate and…
I don’t like the too much APR rate and fixed amount you going to pay is automatically changing and also i want the capital card to be add to apple pay thats the most crucial and please make the app more easy.
19 August 2026
Unprompted review
Reply from Capital One UK
Dear Mr Imran,
We appreciate you taking the time to share your feedback. We understand your concerns regarding the APR and the Apple Pay.
To avoid paying purchase interest, you must pay your statement balance in full and on time for at least two consecutive months and then continue to do this without breaking the chain. This only applies to purchases and doesn’t apply to cash or balance transfers. If you need more information about APR and interest, please contact our customer services team on 03444 812812 (Monday to Friday 7am - 9pm, Saturday & Sunday 8am - 5pm) to discuss this further.
We are actively working on improving our app's ease of use and exploring options to integrate with Apple Pay. We’re working hard to ensure this function becomes available for customers in the future but at this stage we cannot guarantee when this will happen.
We can assure you that customer satisfaction is of paramount importance to us, and we’re constantly striving to improve our services.
Kind regards
Deep
You are doing grate had great experience
You are doing grate had great experience
4 August 2026
Unprompted review
Its been great experience for this one…
Its been great experience for this one year with Capital One UK.
Excellent customer service and credit increase with ease👏
19 August 2026
Unprompted review
I'm very happy just don't know how you…
I'm very happy just don't know how you get a increase your lending amount
19 August 2026
Unprompted review
Wonderful and very useful credit card
Wonderful and very useful credit card! It helped me build up my credit score and gave me more confidence by gradually increasing my initial credit limit.
I’ve had a very positive experience and would genuinely recommend it to anyone looking to build or improve their credit history.
Catalin
19 August 2026
Unprompted review
Don't get an increase
Had the account a year and paid all in time and still no increase, card itself is alright to use, easy getting card information and pin shown
19 August 2026
Unprompted review
Reply from Capital One UK
Dear Mike,
We appreciate you sharing your experience. We understand your desire for an increased limit after a year of timely payments. We're glad the card is otherwise easy to use.
You can apply for a credit limit increase via mobile app to check your eligibility, but we cannot guarantee any credit limit increase as it's down to our lending policy. We’ll also let you know if your account becomes eligible for a credit limit increase in the future.
If you need more information, please contact our customer services team on 03444 812812 (Monday to Friday 7am - 9pm, Saturday & Sunday 8am - 5pm) to discuss this further.
Kind regards
Deep
Easy to access the account,payment,and…
Easy to access the account,payment,and secure thank u to be part of Capital One
19 August 2026
Unprompted review
I find it's handy when you have them…
I find it's handy when you have them extra cost it's good to have Capital One Credit Card
31 July 2026
Unprompted review
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