I haven’t received my order yet, so I can’t speak to the final product—but I wanted to share my experience so far. The ordering process was smooth and the website was easy to navigate. I appreciated... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hello! My favorite thing about canva castle is that it publishes thought provoking bold art! There have been so many interesting conversations stimulated from my guests simply observing the... See more
Great prices, sales, and service! We are a nonprofit behavioral healthcare facility in rural WA State who serves the mentally ill and substance use disorders. We have recently painted the inside of ou... See more
Easy to order. Came within the timeframe advised. Had trouble tracking parcel (error on my behalf), customer service promptly helped me out. Very happy with picture took an hour to assemble and... See more
4.1
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic selection of canvas
Fantastic selection of canvas. Outstanding value for money. ⭐️⭐️⭐️⭐️⭐️
27 April 2026
Unprompted review
This is HORRIBLE
This is HORRIBLE! The colors are dull, the picture is blurry. Very misleading in what your really getting. Its cheap, because your getting cheap quality. I have never been so disappointed. Customer service, never mind, there is no service. Unless your ready to here someone lie to you. Save your money, shop somewhere else.
17 April 2026
Unprompted review
Reply from Canvas Castle
Hi Jodi - you have the wrong company here. We have no one under your name and we always look after our customers. All our prints are 10,000px to ensure perfect clarity but we would happily refund or resend another if there was an issue. Please email the support@canvas-castle.com team x
Watch out
Watch out, the picture is NOT what you get! The frame isn’t included! You have to build your own frame and stretch it. Bs! False advertising!! Why do businesses do this?! Make it obvious what you are getting for your purchase! Stop f’ing people over!
18 March 2026
Unprompted review
Reply from Canvas Castle
Hi Tyler - I just checked your order and you didn't select a frame, you selected the print only. You can order stretched and ready to hang, ready to hang with floating frame, print and diy frame or print only. Just email the team if you would like it ready to hang Tyler, we're happy to look after you x
art at a good price
I like the variety of paintings you offer, I like the prices, and I like the simplicity of your website.
17 March 2026
Unprompted review
No acknaowledgment of purchase
No acknaowledgment of purchase. Charged but no info as to delivery or confirmation
11 March 2026
Unprompted review
Reply from Canvas Castle
Hi Bill! All orders get a confirmation email immediately after purchase, I will copy and paste yours below for your convenience
Order Information
Order #: 58087
Total cost: $228.00
Payment status: Paid
Payment method: Google Pay
Billing Information
William Sarver
Lake Worth, FL, United States 33467
+1 610-352-0485
billsarver@gmail.com
Shipping Information
William SARVER
6187 Bear Creek Court
LAKE WORTH, Florida, United States 33467
+1 561-352-0485
Delivery Method: Free shipping
Order Details
Item Qty Total
Ecstasy
Size: 24x35" / 60x90cm with frame
Price: $95.00 1 $95.00
Ecstasy II
Size: 24x35" / 60x90cm with frame
Price: $95.00 1 $95.00
The Red Siren
Size: 31x47” / 80x120cm
Price: $95.00 1 $95.00
Subtotal $285.00
Shipping $0.00
Tax $0.00
Discount -$57.00
Total $228.00
Very easy to navigate and i was given…
Very easy to navigate and i was given 20%off just by signing up
14 March 2026
Unprompted review
Accurate product photos and respectful customer service should be the minimum, not the exception.
I ordered a piece from Canvas Castle expecting it to match the photo on their website, but what I received looked significantly different in color and overall appearance. When I contacted customer service, I was met with dismissive replies and zero willingness to help—no exchange, no return, not even acknowledgment that the product didn’t match their own listing; in fact, they said I was wrong. Their tone was rude and unprofessional throughout the process. This company does not stand behind its products or value its customers. I’m sharing this so others can make an informed decision before ordering.
1 March 2026
Unprompted review
Reply from Canvas Castle
Hi Alisa - we emailed you about this. You ordered Orange - Rothko and not the other Orange canvas. Additionally your return request is many months after the 30 day return window. Regardless of this we have offered to send you another canvas in its place free of charge, we are still awaiting your reply
Thank you
Great quality
Ordered 1 print so far and very happy with quality and price
31 January 2026
Unprompted review
DO NOT ORDER FROM THESE PEOPLE
DO NOT ORDER FROM THESE PEOPLE! THEY INTENTIONALLY MISLEAD CUSTOMERS. THEY ARE VERY UNPROFESSIONAL and EXTREMELY RUDE. Genuinely the worst retail experience I have ever had. There needs to be a negative star option.
Your reply to this review is not at all truthful. You have not offered to send the frames. You have maliciously threatened me, blatantly lied saying I am racist, and posted a horrible review on my business page that you are actively using to try to coerce me into removing my review.
19 February 2026
Unprompted review
Reply from Canvas Castle
Hi Laura - we've already talked to you about this. You didn't order "with frame" so received the print only. For a frame you just select "with frame". We have also offered to send you a frame. I'm so sorry you're still upset, just email us if you change your mind about the frame or a return, we're here to help x
In regards to your updated reply we have never left a review anywhere Laura, we genuinely don't know what you're talking about but it was not us
Absolutely love our canvass
Absolutely love our canvass! Smooth transaction from start to finish, delivered on time and got a free picture! Excellent value for money and already sizing up our next picture!
7 February 2026
Unprompted review
I just wanna say their emails are great…
I just wanna say their email marketing is exceptional because I haven’t bought yet but I plan to… It’s good enough to have brought me over here to leave this review and I haven’t even had a full on experience yet so that’s gotta say something!
5 February 2026
Unprompted review
Bold conversational peices
Hello!
My favorite thing about canva castle is that it publishes thought provoking bold art!
There have been so many interesting conversations stimulated from my guests simply observing the art and then...BOOM...perspectives start to flow!
Love this company!
5 February 2026
Unprompted review
Products arrived promptly and in good condition
Products arrived promptly and undamaged. Very pleased overall. Would recommend
7 February 2025
Unprompted review
Love the variety and exceptional quality…
Love the variety and exceptional quality of the prints! The vibrant colours make any room come alive! I get so many compliments on my Banksy pieces!
4 February 2026
Unprompted review
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