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Rated 1 out of 5 stars

Bought a pullover in a Medium. It fit well except sleeves came halfway down my hands and with elastic at the bottom couldn't be rolled up. I'm 5' 9 1/4 and have longish arms. Their Customer Service r... See more

Rated 1 out of 5 stars

They offered 2-day shipping option which is why I chose Campmor over a local retailer. Campmor DID NOT ship 2-day. I received the item a week later. When I called customer service, they did nothi... See more

Rated 4 out of 5 stars

I've ordered from Campmor for years, and even stopped into the store once when I was traveling down the East coast. Their catalog is a small, black&white cheap affair that keeps their costs down... th... See more

Company details

  1. Camping Store
  2. Hobby Store

Written by the company

Campmor provides camping gear, clothing and outdoor equipment at low prices from a variety of top brands including The North Face, Columbia Sportswear, and more. Camping trips start at Campmor with tents, backpacks, jackets, sleeping bags and more.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

81 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Seller

I ordered a pair of Merrell Wilderness boots and was kept informed about the shipment and all other aspects of the purchase. Arrived on time and in new condition.

Perfect thank you.

3 April 2018
Unprompted review
Rated 1 out of 5 stars

Be careful on the clearance items....

Ordered something from clearance that the website said was "in stock".
However, three days later when we hadn't heard anything about shipping I called to find out what was going on. They were unapologetic and said it was out of stock would not "special order" one for me. I think they could have done better than this. Very disappointed with this experience.

13 March 2018
Unprompted review
Rated 1 out of 5 stars

Poor Customer Service

There was an offer of free return shipping when I ordered the product , so that is what I expect. Whether if it were a misunderstanding or not it's not okay for people in the customer service area to speak to customers in a rude manner or to leave customers unhappy with their business. "Customer" service is within your job title. If you shop and are happy with your product, you'll be happy to shop here. If you need to contact customer service, good luck.

16 February 2018
Unprompted review
Rated 5 out of 5 stars

Long time fan

I've became a Campmor fan well before "The Winter of our Discount Tent" catalog. They buy excess stock and pass the savings on. Their inventory changes rapidly. In my opinion they are the backpackers Blue Book.

12 January 2018
Unprompted review
Rated 1 out of 5 stars

Horrible Experience

Horrible Experience! They sat on fulfilling my order and didn't ship it overnight like I paid for!!! Thanks for ruining Christmas Campsuck!

23 December 2017
Unprompted review
Rated 2 out of 5 stars

First order was disappointing

I live 50-ish minutes from the new Jersey location. Ordered a Xmas present on Thursday. Sent Friday morning. That same day I ordered a item on ebay, from Florida and another from Kansas. I have both items on Monday...still no package from campmor... 50 minutes away from my house.

Really wished they would have told me this at the time of order. I could have canceled or maybe found the time to drive and get it. Now we scramble to find another present and the hassle of a return.

19 December 2017
Unprompted review
Rated 5 out of 5 stars

Long time cuustomer

Been ordering from Campmor for more than 30 years. When I need something I don't even check any other sites. I might buy something locally but if I'm going to order online Campmor has my trust and to date they've never let me down.

14 December 2017
Unprompted review
Rated 1 out of 5 stars

This marks the 17th day in a row that …

This marks the 17th day in a row that I've received a promotional email from CampMor despite repeated attempts to unsubscribe. Emails to customer service go unanswered, online chat always "down for maintenance." Horrible, horrible experience.

6 December 2017
Unprompted review
Rated 5 out of 5 stars

Campmor is the best!

Campmor gives the best service and everything we have ordered has proven to exceed our expectations and needs. Wish I had found them before we wasted money at other companies for "workwear."

3 November 2017
Unprompted review
Rated 5 out of 5 stars

I ordered 2 tripod grills

I ordered 2 tripod grills, one from Taiwan and one from China. The one from China was such poor quality; one of the legs were bent. I called Campmor and send me another one from Taiwan with a prepaid label to return the damaged one in 2 days.

LOVE CAMPMOR!!!!

11 October 2017
Unprompted review
Rated 3 out of 5 stars

Disappointing Customer Service

I've purchased from Campmor off and on for years (since the paper catalog was the only way to order, so when I decided to order a sleeping bag for my daughter recently, I trusted the brand.
My experience, however was lacking following order placement. Upon initial confirmation, no other correspondence was sent in the way of shipping, invoice, etc. I attempted to call, but it was a holiday weekend so no option for a phone call. I opted to use the online CS inquiry form to contact. No response the following business day and there would be no additional response for 3 days following. It was only when I took to Twitter that I received a response to my inquiries. An understandably terse tweet included the tracking number of my shipment.
The package ended up arriving, but the lack of communication was disheartening and caused undue stress because of an impending camping trip.
I'd be hesitant to use Campmor again; there was never even so much as an apology for the lack of response and communication.

22 September 2017
Unprompted review
Rated 5 out of 5 stars

Coleman Tent Order

I ordered a Coleman family tent on sale. I received it in one business day - I do live a few states over from NJ. Absolutely delighted with the product - exactly as described as well as with the speed of delivery. Great job Campmor!!

2 August 2017
Unprompted review

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