Bought a pullover in a Medium. It fit well except sleeves came halfway down my hands and with elastic at the bottom couldn't be rolled up. I'm 5' 9 1/4 and have longish arms. Their Customer Service r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Contrary to others experiences, I had a fantastic experience. An unbeatable price and shipped the next day! Got my Victorinox 4 days early!
They offered 2-day shipping option which is why I chose Campmor over a local retailer. Campmor DID NOT ship 2-day. I received the item a week later. When I called customer service, they did nothi... See more
I've ordered from Campmor for years, and even stopped into the store once when I was traveling down the East coast. Their catalog is a small, black&white cheap affair that keeps their costs down... th... See more
Company details
Written by the company
Campmor provides camping gear, clothing and outdoor equipment at low prices from a variety of top brands including The North Face, Columbia Sportswear, and more. Camping trips start at Campmor with tents, backpacks, jackets, sleeping bags and more.
Contact info
810 Rt. 17 North, 07652, Paramus, United States
- 1-800-226-7667
- customerservice@campmor.com
- www.campmor.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered a 20 lb large item on Tuesday…
Ordered a 20 lb large item on Tuesday and it was delivered via USPS on Friday. EXCELLENTLY EXECUTED ELECTRONIC EPURCHASE!
Great Seller
I ordered a pair of Merrell Wilderness boots and was kept informed about the shipment and all other aspects of the purchase. Arrived on time and in new condition.
Perfect thank you.
Be careful on the clearance items....
Ordered something from clearance that the website said was "in stock".
However, three days later when we hadn't heard anything about shipping I called to find out what was going on. They were unapologetic and said it was out of stock would not "special order" one for me. I think they could have done better than this. Very disappointed with this experience.
Ordered these and received them super…
Ordered these and received them super fast. Exactly what I ordered and my son loves them. Thank you for the good experience. I would highly recommend and definitely purchase again.
Poor Customer Service
There was an offer of free return shipping when I ordered the product , so that is what I expect. Whether if it were a misunderstanding or not it's not okay for people in the customer service area to speak to customers in a rude manner or to leave customers unhappy with their business. "Customer" service is within your job title. If you shop and are happy with your product, you'll be happy to shop here. If you need to contact customer service, good luck.
Long time fan
I've became a Campmor fan well before "The Winter of our Discount Tent" catalog. They buy excess stock and pass the savings on. Their inventory changes rapidly. In my opinion they are the backpackers Blue Book.
Horrible Experience
Horrible Experience! They sat on fulfilling my order and didn't ship it overnight like I paid for!!! Thanks for ruining Christmas Campsuck!
First order was disappointing
I live 50-ish minutes from the new Jersey location. Ordered a Xmas present on Thursday. Sent Friday morning. That same day I ordered a item on ebay, from Florida and another from Kansas. I have both items on Monday...still no package from campmor... 50 minutes away from my house.
Really wished they would have told me this at the time of order. I could have canceled or maybe found the time to drive and get it. Now we scramble to find another present and the hassle of a return.
Long time cuustomer
Been ordering from Campmor for more than 30 years. When I need something I don't even check any other sites. I might buy something locally but if I'm going to order online Campmor has my trust and to date they've never let me down.
This marks the 17th day in a row that …
This marks the 17th day in a row that I've received a promotional email from CampMor despite repeated attempts to unsubscribe. Emails to customer service go unanswered, online chat always "down for maintenance." Horrible, horrible experience.
Wonderful service
Wonderful service, quick delivery of item, great communication by company.
Campmor is the best!
Campmor gives the best service and everything we have ordered has proven to exceed our expectations and needs. Wish I had found them before we wasted money at other companies for "workwear."
I ordered 2 tripod grills
I ordered 2 tripod grills, one from Taiwan and one from China. The one from China was such poor quality; one of the legs were bent. I called Campmor and send me another one from Taiwan with a prepaid label to return the damaged one in 2 days.
LOVE CAMPMOR!!!!
Disappointing Customer Service
I've purchased from Campmor off and on for years (since the paper catalog was the only way to order, so when I decided to order a sleeping bag for my daughter recently, I trusted the brand.
My experience, however was lacking following order placement. Upon initial confirmation, no other correspondence was sent in the way of shipping, invoice, etc. I attempted to call, but it was a holiday weekend so no option for a phone call. I opted to use the online CS inquiry form to contact. No response the following business day and there would be no additional response for 3 days following. It was only when I took to Twitter that I received a response to my inquiries. An understandably terse tweet included the tracking number of my shipment.
The package ended up arriving, but the lack of communication was disheartening and caused undue stress because of an impending camping trip.
I'd be hesitant to use Campmor again; there was never even so much as an apology for the lack of response and communication.
They are great !
It came the next day
It came the next day, and everything was great. So easy would recommend to anyone looking for outdoor gear.
Great prices, good gear, never an issue
Great prices, good gear, never an issue.
Ordered a Gregory Stout 45 backpack
Ordered a Gregory Stout 45 backpack. Received it in two days. Great shopping experience.
Coleman Tent Order
I ordered a Coleman family tent on sale. I received it in one business day - I do live a few states over from NJ. Absolutely delighted with the product - exactly as described as well as with the speed of delivery. Great job Campmor!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








