Camping World Reviews 

They sold us an RV with only one key. When we asked for a second key, couldn’t find it. Brought it in for service. Failed to fix the awning on brand new vehicle. Rescheduled appointment for service for 8:30 am on the phone to arrive and be told they don’t open until 9. Why schedule appointment for 8:30 then and then tell me you never would have scheduled it at 8:30. I am not stupid and wouldn’t have come at 8:30 if that was not when my appointment was. And it costs lots for gas to keep driving here. Don’t get service here. Don’t buy here!

My Father bought a Trailer from Camping world, the sewage, and fresh water tank labels were wrong, so his trailer got flooded with sewage, had a big insurance hassle, and miss work to get another trailer. Then I bought a trailer from camping world, and the shower pipes were not hooked up underneath the floor, and completely flooded my trailer Day 1, which takes about 5-10 years off the life of travel trailers. Any time a Travel Trailer is flooded it takes 5-10 years off the life because you can never get it completely dry before mold and mildew, starts rotting it.

The employees first of all, Natasha, Linda, Morgan, and Sam. They work at the camping world in Midway, Florida, and are on top of their game. When we go in there for customer service, it couldn’t be any better and the personnel that worked, there could not be any friendlier.

Travel trailer was dropped off on 10/16 to have brakes checked, wheel bearings packed and 4 new tires. Pickup was planned for the following Monday. We called ahead and when we arrived it was still jacked up after replacing wheels. That wasn't the problem. We noticed a window AND screen open and the door was unlocked. Someone broke in by climbing in the window over the sink, breaking the faucet in the process. Several small containers of "stuff" were dumped out, drawers and cabinets were gone through, cover was removed from the stove, towels and rags were removed from the tub (why??), other windows and roof vent were opened and clothes were removed from two small containers and the containers were taken. Camping World's response, "Wow this has never happened before. Our gates are closed and secure. Would you like a $20 store credit?" Most likely the RV was stored on the unsecured street with several other RVs.

Purchased a splendide washer/dryer combo. It died in less than 10 uses. The problem is a door latch sensor that is a common issue. They will only asses it if I bring it in. I have no truck, busy friends, and it's muddy and miserable at the site. Taking it in isn't an option. They don't care and don't send technicians to do warranty work, neither does the manufacturer Westlake. I will never again purchase from either company if they cannot support their products post sale.

If there was only a lower rating than 1 star. My wife and I attempted to purchase a motorhome through the Biloxi, Ms. store. Started with in person meet with salesman "Cameron" and a sales manager introduction. Little assistance from sales in finding what we wanted over next couple of weeks. Eventually we found the perfect motorhome online ourselves at the Robertsdale, Al. store. We had been told we could purchase from any Camping World location and have our motorhome brought to Biloxi. We coordinated our purchase through Biloxi sales manager "Daniel". Price and details agreed upon, pre delivery inspection scheduled in Alabama with Cameron from Biloxi to supposedly meet us at the Alabama store so that we "would have someone there we knew". Credit app submitted, with excellent credit history by the way, and we believed everything lined up and ready to go. Two days before inspection I noted Camping World flagged the unit as "deal pending". I called to ensure this was in fact our deal only to be told via text message that nope, the unit was sold to someone else. Oh, they did run our credit report anyway...a day after they had already taken a deposit on my unit from someone else. So there's that.

Incompetance? Lack of integrity? Complete absence of customer care? A business model that seems to include store locations undercutting each other with zero concern for the customer? All the above I believe. We will be taking our RV business somewhere else and strongly recommend you do the same.

Do not take your camper to Greenwood Indiana Camping World for repairs. Poor communication, if any at all, IT systems seem to be completely disconnected, and no one has any idea what is going on. Escalating to management has absolutely no impact. I don’t typically leave poor reviews, but all of my work was done under warranty and has taken over five months. I still don’t have my camper or an estimated timeframe for when things will be completed. I have continuously called, left emails, and was given false promises and incorrect information. Several personnel promised that they would call me back, never to receive a phone call, email, text or update.
Their service is so bad that my warranty claim had to be extended to provide them more time to get the work done. Simply unacceptable! This is my first time working with camping world, but I do not recommend camping world of Greenwood, Indiana, and highly recommend you find a different place to go for service!

Reading the reviews here it seems this may be a consistent theme with camping world. I’m very disappointed and hopeful my review helps others make a better decision than I did.

The camping world technicians and the office staff (Akon, Conner, April, Gonzalo) that helped me in Coburg, OR has been phenomenal! The team including management went above and beyond to fix my problem. Amazing team. Thank you.

Marcus Lemonis, the CEO of Camping World, is either clueless or complicit in the deceitful scams of his company, Camping World. Apparently honesty and integrity are NOT core values that he promotes. They tell customers one thing and do another. Crook, or incompetent boob? I don't know, but neither is an acceptable title for a guy who claims on his TV show to be such a forthright businessman.

Camping World's corporate office sent no less than 20 emails confirming the deal we had made to sell my Camper. When I arrived at the Camping World store just outside of Birmingham, AL, I was told by the local hillbillies who run that store that they did not have to honor anything from the corporate office...they claimed the authority to make their own decisions. Apparently that part is true, as I spoke with yet another feckless corporate minion claiming authority and power who could do nothing to rectify the situation. I ended up taking my camper to another dealer and sold it there.

Mr Lemonis talks a good game on his TV Show, but perhaps being a "big" star has gone to his head. Perhaps instead of managing his business, he's spending too much time in front of a camera or in the makeup chair. Alternatively perhaps he actually promotes lying to prospective customers and dissension among his troops.

Whichever it is, I will never darken the door of Camping World again and will only laugh at Mr Demonis and his self-proclaimed business acumen. Liars!

Churchville NY location, once they sell you something dont count on ever speaking to anyone again. After a month of leaving messages, still no response to the problems we had once we got the trailer home. The preparation for delivery that we paid for was not done. There was overspray on our stairs from lazy spray painter, bugs fell out of the air vent, crumbs in the beds, nothing was cleaned. When we got home, we realized they left the door open on the camper, we are lucky it didnt blow off. Absolutely horrible service!!!!

RUN AWAY AS FAST AS YOU CAN FROM THIS CAMPING WORLD of COLFAX , N.C. AND NEVER GO THERE AGAIN. I WOULD GIVE THEM A ZERO IF I COULD. I LEARNED THE HARD WAY HOW BAD THIS DEALERSHIP WAS BY TRUSTING THEM AT THE BEGINNING OF THIS HORRIBLE EXPERIENCE/NIGHTMARE. I WAS GOING TO PURCHASE A TRAVEL TRAILER TO RETIRE AT THE LAKE. INSTEAD I GOT THE COMPLETE OPPOSITE OF WHAT I WAS EXPECTING. ABSOLUTELY NO COMMUNICATION AT ALL, THEY DID NOT CONTACT THE BANK AS REQUESTED TO SEND THE PROPER DOCUMENTS, MISINFORMATION, ALWAYS HAD AN EXCUSE EVERYTIME I CALLED. EXCUSES OF WHY THEY WERE NOT WORKING WITH THE BANK OR ME TO GET THIS RV FINALIZED. NO HELP, NO COMMUNICATION OR MISINFORMATION, NO CONTACT. EACH TIME I HAD TO CONTINUOUSLY CALL THEM. NO ONE EVER CONTACTED ME FIRST UNLESS IT WAS SOMETHING THEY WERE GOING TO CHANGE OR WANTED TO DELAY. I HAD TO BE PERSISTENT IN GETTING THEM TO GET THIS RV SOLD. INSTEAD I WAS IGNORED THE ENTIRE TIME OF ALMOST 3 WEEKS UNTIL I FINALLY HAD ENOUGH AND I STARTED CALLING EVERYONE AT THE BANK, CAMPING WORLD, AND CONTINUED TO DO. THEY WERE CHANGING EVERYTHING FROM THE AMOUNT OF THE RV PRICE TO TIME THEY WOULD CALL. I TRIED TO GET THEM TO SEND DOCUMENTS TO THE BANK. EVERYONE INVOLVED AT THIS CAMPING WORLD LOCATION IN COLFAX NC. DID NOT CARE ABOUT HELPING THIS CUSTOMER. EACH TIME I CALLED THE SALES LADY GABBY, SHE WAS ALWAYS BUSY WITH CUSTOMERS OR SICK, AND NEVER CONTACTED ME REGARDING GETTING DOCUMENTS, B ILL OF SALE FOR THE RV TO THE BANK IN ORDER TO GET MY PURCHASE FINALIZED. THE SALES LADY ONLY WANTED ME TO DO A WALK THROUGH, PAY A DOWN PAYMENT ON THE RV WHICH I DID. THEY WANTED 500 DOWN TO HOLD IT, BUT THEY TOOK 100.00. AFTER WEEKS OF TRYING TO GET COLFAX N.C. CAMPING WORLD TO HELP THIS CUSTOMER PURCHASE AN RV IN COLFAX, NC. COMPLETED, WAS IMPOSSIBLE. I CANCELLED THE CONTRACT ON THE RV AND AS FOR THE GENERAL MANAGER JEFF, FINANCE MANAGER BRIAN, SALES MANAGER THEY WERE NO WHERE TO BE FOUND. I AM SURE THEY WILL HAVE A NEGATIVE COMMENT TO SAY ABOUT ME ON HERE BUT I HAVE TOLD THE TRUTH THAT THIS DEALERSHIP WITH THE GENERAL MANAGER , SALES MANAGER, FINANCE MANAGER I NEVER SEEN ONLY TALKED TO THEM ONE TIME AFTER I HAD TO CALL EVERYONE INVOLVED TO GET THIS MESS DONE BY CANCELLING THIS CONTRACT. I HAD ENOUGH OF THEIR CONTINUING LIEING TO ME.

I met with Todd McGinnis, Service Adviser, to repair my equalizer hitch. He took my hitch into the repair shop and was able to have it repaired within 10 minutes. My spacer bolt had sheared off, service had a spare and was able to repack the washers, and reinstall the new spacer bolt. It was a fantastic experience. When I asked what I owed, he said it was on the house.

went to look at new rv to purchase at greenwood store ,they want to know how much you want to put down ,yor trade in value and what you owe on trade in before they will show you anything and then told us they would need more down payment and couldnt do anything for us i asked to show me a new rv anyway she went and got another person who said ( we dont want to waste your time ) i replied no you dont want to waste your time.we will go else where, if they would have shown us something and we seen something we really wanted i could have made a bigger down payment oh well their loss do my bussiness elsewher

1-Star Review for Camping World Dover, Florida

I purchased a 2025 Keystone Sprinter Fifth Wheel, and within just two weeks, we encountered significant air conditioning issues. When I reached out to Camping World in Dover, Florida, the service manager was unhelpful and told me that the repair could take up to six weeks, which was not feasible since we live in it full-time.

They then referred me to ProCare, their mobile service provider, who charged $300 just to come out and inspect the issue. After their assessment, they provided an estimate of over $900 for the repair, and they refused to cover any parts or labor warranty on a brand-new fifth wheel.

It has now been eight weeks, and the problem remains unresolved. The lack of communication, the poor service, and the unhelpful attitude of the general manager have made this experience extremely disappointing. I would not recommend Camping World or ProCare based on my experience.

sketchy at best. Customer service REALLY SUCKS in the Churchville NY store. we got dicked around on everything. they simply do not care about post sales problems.

I was very unhappy when I went to purchase a refrigerator off the website. After multiple attempts at purchasing online, with notifications stating my card would not be charged till the transaction was completed, however my card was charged four different times!!! All for the exact same amount that the fridge was going to cost me! Thankfully the store honored the online deal of $150 off, because I had to drive seven hours round trip just to pick it up. I just pray my money is returned soon, as they took over $700 four different times on the website!!! That’s over $2,000 of money I have to wait to get returned! 🤦🏼‍♀️😡🤬

I requested information on a unit and told they'd send that and pictures since it was a consignment. Needless to say, I didn't get any information or pictures, I called back to ask about it and I was dismissed and treated very rudely. I believe that because I'm deaf and require texting or emailing that I was PUT ON THE BACK BURNER! Camper world definitely isn't deaf friendly by any means! So I will advise my peers to not deal with them because they won't be taken seriously like other customers.

We took our 2022 Keystone Carbon into the store in Fountain Colorado for a recall to be repaired. While we had it in the shop there were a few other minor issue we needed to have addressed so we asked that those be taken care of as well. We knew there were a few items that parts may need to be ordered for so we expected they would have the rig a couple of weeks. We had a MAJOR trip coming up in a little over a month so we thought that would be enough time to get the rig in and out. Needless to say this this was an entire struggle and we finally demanded that they return our rig. Several of our issues were not taken care of, and we were told they were , to include the entire reason I had the rig in ! The recall , that we were told was taken care of was NOT repaired, my husband discovered when he went to pit up the rig, even though he was told the day prior that it was fixed !! I have NEVER had such a horrible experience at a "professional" dealership. I had posted something on their FB page as well and was contacted by corporate and was told they had contacted the dealership and I should be hearing from them within a week...here we are 1 1/2 months later...crickets ... NEVER again. DO NOT go to Camping World for ANYTHING

Camping World is not an accredited business with the Better Business Bureau (BBB) and generally has very poor ratings and negative customer reviews on the BBB website and other platforms. The company often receives a high volume of complaints related to its sales practices, service quality, and customer support.
Common customer complaints
Many of the negative reviews and BBB complaints for Camping World detail a range of frustrating customer experiences. These include:
Deceptive sales tactics: Customers often report bait-and-switch pricing, last-minute fees, and a high-pressure sales process, especially in the finance department.
Poor service department quality: Many buyers complain of long delays for service and warranty work. Reports describe damages that occurred while the RV was in the company's care, uncompleted repairs, and a lack of communication from staff.
Extended warranty problems: The expensive extended warranties sold by Camping World are frequently described as "worthless" by customers who say the company often finds reasons not to cover repairs.
Bad customer service: Across many complaints, customers report being ignored by management, not receiving return calls or emails, and staff being unprepared or unhelpful.
Poor quality assurance: Used RVs have been sold with undisclosed leaks and damage. Even new units may be delivered with defects, and the company's "45-point inspection" is widely considered to be a joke by customers.
A pattern of negative feedback
Corporate-level issues: Reddit and YouTube discussions frequently point out that many of the tactics and issues appear to be widespread and encouraged at the corporate level.
Customer testimonials: Forums and review sites, including the BBB, are filled with negative testimonials from customers who regret doing business with the company. Social media groups exist specifically for dissatisfied Camping World customers.
DO NOT TRUST THEM OR DO BUISNESS WITH THEM.
My encounter was with the Woodstock Ga. Location… I dealt with Cody Washington and Wes Newcomer the location Manager. They cannot be trusted.

We were surprised with a check from camping world last year. Because they lost a 3.5 million lawsuit for ripping of customers. Today after 48 days of having our rv to replace a power converter and told our roof was leaking at the front vent I went on the roof and found no issues with our seals. No cracking, lifting, separation, peeling. They quoted us $10K to replace our roof! For nothing!