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Camping World UK Reviews 

17,754
•
TrustScore 4 out of 5

4.1

Camping Store
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Review summary

Created with AI, based on recent reviews

Evaluating 634 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful and knowledgeable staff, who provide excellent advice when people are selecting items, such as awnings or tents. Reviewers also appreciate the range of available products and the ease of the buying process. However, some people mentioned difficulties with orders, specifically citing delays in receiving items or issues with promptly receiving refunds after returns. A few other people also felt negative experiences regarding product quality after use, like a burst seam on a tent. Some consumers reported problems with delivery timelines going beyond what was initially communicated.

What people talk about most

Product

Consumers find product to be positive, highlighting the massive range and good customer service. Reviewers... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between buyers. Some consumers... See more

Staff

Users describe positive interactions with staff, highlighting helpful and friendly service both in store and... See more

Delivery service

People report ambiguous experiences with delivery_service. While many reviewers expressed frustration over... See more

Refund

Customers consistently note negative experiences with refund processes, describing the situation as stressful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found what I was looking for using the search bar. Item came up and I read all information that was provided. Added this to my basket, was very happy that a 10% discount offer popped up, which I took... See more

Rated 5 out of 5 stars

Fabulous sales person (Matt) who answered all our questions on the equipment we were interested in and then Liv at the till who was so helpful in putting the order through the till for us. We attended... See more

Rated 5 out of 5 stars

Xav helped us. He was amazing and showed us all different tents untill we got want I wanted. Liv surved us as was very friendly and recommended some more items we didn't think about

Rated 5 out of 5 stars

Ease of ordering. Good value. Didn't wait too long on delivery. Nice T-shirt. Just what I was wanting as a gift for a relative.

Company details

  1. Camping Store
  2. Men's Clothing Store
  3. Outdoor Clothing and Equipment Shop
  4. Shoe Store
  5. Winter sport Store
  6. Women's Clothing Store

About Camping World UK

Written by the company

Camping World is a UK based retailer for camping and outdoor goods. The company stocks the largest range of the latest camping and outdoor accessories and ships to most worldwide destinations.


Camping World also sells a full range of cold weather clothing and snow boots throughout the winter season.


Camping World has specialist stores in the South East of England, offering the largest outdoor tent displays in the UK.


A family-run company, Camping World offers exceptional customer service, the lowest online prices and widest product range from trusted brands.


Contact info

4.1

Great

TrustScore 4 out of 5

18K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(17,754)

772 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Jacquie M

Always a brilliant selection of tents and equipment, purchased most of our camping equipment from this shop. Staff are always friendly helpful and knowledgeable. Definitely recommend this store

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Really helpful staff

Really helpful staff, they came out to my van to help me with my battery when they didn’t have to, they gave me advice Bout fridges, i know where i will come when i need good advice!

6 July 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Ordered an awning on 26Nov2025. Item showed in stock at time of purchase. Kept chasing update on delivery to which I was promised all was in order. This led up to 10th April and then they comfirmed order cannot be fulfilled. Stressful given I wasted all winter thinking I had my awning sorted for the summer.

Original order - delivery a few weeks. Took them 5 months only to cancel.

Refund requested April 12th - told 14 working days...its now 2nd July and despite several emails I am yet to receive refund.

I have never dealt with a company so reluctant to provide a refund given they have already held onto my cash simce November 2025. I have never been treated so poorly.

2 July 2026
Unprompted review
Rated 1 out of 5 stars

We ordered an awning 4 weeks ago told…

We ordered an awning 4 weeks ago told would be up to 7 working days for arrival .. still no awning have asked for refund till waiting for that. They have a lot of our money and need refund asap and we are being fobbed off each time via email. Can’t even speak to anyone. Very frustrating indeed and worrying. DO NOT USE this site to order.

28 June 2026
Unprompted review

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