Communication was initially a little poor, no response to email and no answer to telephone. However, eventually got through and was updated. Received a call back the following day to confirm part was... See more
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Review summary
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Excellent Company. Great prices on a wide range of products. When we had an issue with something we ordered (no one’s fault), Customer Service was exemplary! They dealt with the problem quickly & effi... See more
Fantastic price, and super fast delivery - truly.... We ordered the Griddle Hot Plate BBQ on a Wednesday lunchtime, and it was delivered (on a pallet) the following morning !! Before 9am :-) Outst... See more
I specifically wanted to buy a Quest Ragley Pro Relax chair and did a google search. camping-online were a competitive price. Placed my order on Wednesday 27th May, quick confirmation of order and... See more
Company details
Information provided by various external sources
Buy Quality Camping Equipment to Make Your Caravan Holiday a Success The best way to ensure your camping or caravan holiday is a success is to make sure you buy high quality camping and caravan equipment during your preparations. Camping Online specialise in supplying such equipment at the lowest possible prices. We carry a wide range of stock to help you get all your needs from one source. Equipment in stock range from basic essentials such as Sleeping Bags, Tents, Rucksacks, Airbeds, Caravan Awnings, Stoves, Igloo Coolers,Trestle Tables, Popup Gazebos, Groundsheets, Campingaz, Sunngas, Pansets, Lanterns to Portable Toilets. Branded Camping Accessories Though we specialise in selling camping and caravan accessories at low cost, we will not compromise on quality. We stock equipment and accessories from some of the best known brand names in the industry including brands like Gelert, Coleman, Campingaz, Highlander, Igloo, Pyramid, Bubbakegs, Sunncamp, Sunngas Thetford. We help your money go further by delivering orders over £150 free of charge.
Contact info
unit 3 hardwick court, hardwick view road, holmewood, chesterfield, S42 5SA, Chesterfield, United Kingdom
- 01246 857591
- sales@camping-online.co.uk
- www.camping-online.co.uk
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 2 weeks
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All went well happy with purchase
All went well happy with purchase no problems to report, Good delivery.
31 May 2026
Unable to provide the item, despite advertising it as available?!
Ordered on line as advertised, but seller was unable to provide the item and didn't provide an explanation as to why this was the case?
1 June 2026
Reply from camping-online Ltd
we had sold out thats why we messaged you and cancelled and refunded back sorry we couldnt help at the time
I had a glitch when ordering and…
I had a glitch when ordering and received two of the same items. However have been unable to receive a returns label for the return through emails.
2 June 2026
Reply from camping-online Ltd
hi simple solution retur the unwanted item through the delivery info page and creat a return with royal mail and return and we will refund on its return
Arrived next day good service good…
Arrived next day good service good price would use again no problem
2 June 2026
Advertising next day delivery on items they don't have in stock to sell!
Bought and paid before 2pm for next day delivery, as stated on their website, but had to contact them 2 days later to enquire where my item was. I was told it was a new item and they were getting some in that day and delivery would be tomorrow (Thursday) but it didn't arrive till Friday 🙄.
1 June 2026
More delivery communication needed
Quick delivery but I have deducted one star due to lack of communication in regard to delivery.
31 May 2026
Helpful, Friendly and well informed
I soke to a very helpful person who navigated me through my purchase. I am fed up with the internet and poor programming. The item arrived promptly and is as yet untested. Thanks
30 May 2026
Fast efficient service 👍
29 May 2026
Competitive product price and good service
I specifically wanted to buy a Quest Ragley Pro Relax chair and did a google search. camping-online were a competitive price. Placed my order on Wednesday 27th May, quick confirmation of order and the chair arrived Monday 1st June.
This is our 3rd Quest Ragley Pro chair. They are so comfortable, it's very easy to fall asleep in them!
Would happily purchase again from camping-online,
27 May 2026
Shocking customer service
Shocking customer service.
Both my recliner chairs arrived 06/5/26-1 damaged and 1 faulty- appreciate it is not the companies fault.
Since then I have constantly being trying to arrange to return the items- due to the size the support team has to arrange this.
There has been no response to my email to the support team- I have just sent another. Calls either cut out or despite leaving my contact details numerous times not returned which is shocking. The chesterfield number rings out , the live chat is not working. Last night I found another contact email and a reply was sent directing me to the website to print my own labels which I already explained I cannot do due to the size- there was no further response when I explained this.
I am still waiting for advice , would not recommend this company whatsoever.
Edit 17-19 There has been an actual reply from Kevin on this site saying I can create a return- this is incorrect. The website actually says for large objects they arrange the return and provide a link which I have completed twice with no response. If I try to create the return once I fill the section that the parcel is above specification the reply shows’ contact your retailer’ .
I have raised a dispute with my bank and it would be useful if the company could contact me direct- not just because I leave a negative review. I will not be commenting on here again.
6 May 2026
Reply from camping-online Ltd
hi yes yoiu can royal mail and parcelforce are the same its our contract just creat a return and once back we will inspect them and refund on its return
kevin
just creat the return ignore sizes its our account do that and creat the labels and they collect its that simple
Good price on camping chairs with free…
Good price on camping chairs with free and quick delivery, very pleased
1 May 2026
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