camping-online Ltd Reviews 

1,275
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 117 reviews, reviewers had a great experience with this company, frequently sharing wonderful feedback about their overall satisfaction and wonderful purchases. Consumers frequently praise the exceptionally fast delivery times, excellent product packaging, and overall efficient service experienced across multiple successful orders. People also appreciate the very competitive prices, free shipping options, and the remarkable ease of navigating the website to place orders online. However, some people mentioned frustrating issues regarding missing components, incorrect items, or receiving physically damaged products in their shipments. Others were quite dissatisfied with the complicated return process and how customer support handled various complaints or disputed claims.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and orders, reflecting a wide range of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the fast shipping times and... See more

Order

Clients share positive opinions on order experiences, highlighting the smooth and straightforward ordering... See more

Service

Customers had positive experiences with service, highlighting quick and responsive communication alongside... See more

Price

Consumers find price to be a major positive aspect of their experience, often describing costs as competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Communication was initially a little poor, no response to email and no answer to telephone. However, eventually got through and was updated. Received a call back the following day to confirm part was... See more

Rated 5 out of 5 stars

Excellent Company. Great prices on a wide range of products. When we had an issue with something we ordered (no one’s fault), Customer Service was exemplary! They dealt with the problem quickly & effi... See more

Rated 5 out of 5 stars

Fantastic price, and super fast delivery - truly.... We ordered the Griddle Hot Plate BBQ on a Wednesday lunchtime, and it was delivered (on a pallet) the following morning !! Before 9am :-) Outst... See more

Rated 5 out of 5 stars

I specifically wanted to buy a Quest Ragley Pro Relax chair and did a google search. camping-online were a competitive price. Placed my order on Wednesday 27th May, quick confirmation of order and... See more


Company details

  1. Camping Store

Information provided by various external sources

Buy Quality Camping Equipment to Make Your Caravan Holiday a Success The best way to ensure your camping or caravan holiday is a success is to make sure you buy high quality camping and caravan equipment during your preparations. Camping Online specialise in supplying such equipment at the lowest possible prices. We carry a wide range of stock to help you get all your needs from one source. Equipment in stock range from basic essentials such as Sleeping Bags, Tents, Rucksacks, Airbeds, Caravan Awnings, Stoves, Igloo Coolers,Trestle Tables, Popup Gazebos, Groundsheets, Campingaz, Sunngas, Pansets, Lanterns to Portable Toilets. Branded Camping Accessories Though we specialise in selling camping and caravan accessories at low cost, we will not compromise on quality. We stock equipment and accessories from some of the best known brand names in the industry including brands like Gelert, Coleman, Campingaz, Highlander, Igloo, Pyramid, Bubbakegs, Sunncamp, Sunngas Thetford. We help your money go further by delivering orders over £150 free of charge.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.2

All reviews

(1,275)

115 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service and Products

Great business and cannot recommend enough.
The gentleman I spoke to couldn't help me enough and was very knowledgeable and friendly. My order of various camping equipment which promptly. Fully recommend and will be buying from these again.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service with a passion to exceed!

I recently purchased a range of kids’ toys and accessories from Camping Online and I have to say the entire experience exceeded expectations. From the moment I placed the order, Kevin and the team demonstrated true professionalism, excellent communication, and a genuine commitment to customer satisfaction.

The products themselves were fantastic quality — well made, exactly as described, and perfect for what we needed. It’s rare nowadays to come across a company that combines efficiency, reliability, and such high standards of service all in one place.

This was my first experience with Camping Online, but it certainly won’t be my last. A trustworthy team, great value, and a seamless service from start to finish. Thank you Kevin and the team — keep up the amazing work!

6 February 2026
Rated 1 out of 5 stars

Poor seller

Poor seller, bought a jumpstarter from this company through ebay and less then four months, it stopped working, asked for a replacement and the seller, is being a nightmare, STAY WELL CLEAR OFF THIS COMPANY.

18 October 2025
Unprompted review
Rated 5 out of 5 stars

Good service, would recommend.

Very easy to find what I was looking for and ordering and paying was easy. Item was delivered within 48 hours. Good communication telling me the order was completed, the only other thing that would have been helpful was for it to also say that it had been dispatched, by which courier and a delivery date. We have come to expect this information these days.

7 February 2026

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