Cambridge Home and Garden Reviews 

2,271
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 409 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff members who provide exceptional guidance and support during the entire purchasing process. Consumers also highlight the remarkably prompt delivery service provided by the team and the impressive, durable quality of the items received. People note that the company website is very easy to navigate and that ordered items arrive quickly and well packaged. Some reviewers were not happy with occasional delivery delays or unexpected shipping schedule changes. A few people also mentioned receiving incorrect orders, missing components, or experiencing unexpected product faults during use.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting timely arrivals, clear... See more

Staff

Clients share positive opinions on staff, frequently highlighting their knowledgeable, polite, and extremely... See more

Product

Reviewers highlight positive aspects of product quality, expressing satisfaction with items like durable... See more

Service

Customers consistently note positive experiences with service, highlighting helpful and friendly staff who go... See more

Order

Consumers find order to be positive, highlighting an easy online shopping experience, prompt deliveries, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

i purchased an Ooni pizza oven. As a complete novice I was grateful to be guided by the extremely knowledgeable Juliet as to the most suitable oven for my needs, the tools I would need and some ver... See more

Rated 5 out of 5 stars

We have bought a pergola and some furniture. Everything was delivered on time and carefully. Jason and the delivery guy (sorry didn't get your name). particularly impressed with their care and att... See more

Rated 5 out of 5 stars

Was kept very well informed of delivery times. Jason & Chris delivered garden bench very efficiently in spite of needing to park on the road opposite a school at school collection time when traffic co... See more

Rated 5 out of 5 stars

Excellent service all round shopping with this company. They went above and beyond for what I wanted to achieve from my purchase of a pergula and accessories. Excellent experiences of having an extre... See more

Company replied


Company details

  1. Garden Furniture Shop
  2. also in
  3. BBQ Area
  4. Furniture Store
  5. Garden Center
  6. Grill Store
  7. Outdoor Furniture Store

Written by the company

We are Outdoor Living Specialists and we are proud to offer one of the largest displays of Garden Furniture in the country in our 10,000 square foot Showroom, where in season, we have over 50 garden sets on display alongside a vast range of accessories to include top BBQ brands, pergolas, parasols, pots, fire pits and much more. We have been importing containers of good quality indoor and garden furniture now for over ten years which has given us a wealth of experience. We pride ourselves on our excellent customer service and offering good quality branded products at very reasonable prices. Our top outdoor brands are Kettler, Norfolk Leisure, Life Outdoor, Kamado Joe, Traeger and Kadai Fire Bowls.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(2,271)

402 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

I received notifications the day before and on the day, of when they would arrive, and they (Jason) delivered the garden furniture witj care and a polite manner.

21 September 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Thank you for delivering and installing my new parasol and base. Your guys Jason and Chris couldn’t have been any more helpful or respectful. They are a credit to your company. Fantastic service. Thank you.

18 September 2026
Unprompted review
Rated 5 out of 5 stars

Best garden furniture supplier. 5 star.

We have bought a pergola and some furniture. Everything was delivered on time and carefully. Jason and the delivery guy (sorry didn't get your name). particularly impressed with their care and attitude. The experience in the showroom was pleasant and the staff excellent and knowledgeable. Would certainly buy again. Thank
you.

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Fab rotisserie!

Love my new Big Green Egg rotisserie. First time I have shopped here. Great products, great price and excellent service and delivery.

27 August 2026
Rated 5 out of 5 stars

Quick delivery,and excellent fitting…

Quick delivery,and excellent fitting service. The fitters explained how it all works very clearly,and I am extremely pleased with the quality of this small Pagoda.
I will definitely recommend this to other residents where I live.

25 August 2026
Rated 3 out of 5 stars

Average

Paid for NWD delivery so should have received it on 27th, but not delivered til 28th. Packaging was poor- just in a large plastic post bag with no other wrapping so miracle item wasn't damaged beyond use.

26 August 2026
Rated 3 out of 5 stars

Stock control error

My order was in stock but when it came to delivery I was let down as there had been an error in stock control and I only had part of my order was delivered and now have to wait until December for more stock to be available.

1 September 2026
Rated 5 out of 5 stars

Delivery was on time

Delivery was on time, the product was far better for our garden furniture this time.
Very helpful assistant looked for the better product that was more suitable as we have a dog, and needed a stronger cover than last time.

31 August 2026
Rated 5 out of 5 stars

Seamless shopping experience from…

Seamless shopping experience from clicking buy to delivery. Impressed with delivery service, two guys who delivered the boxes to exactly where I wanted it. Only gripe was instructions not clear and two packets of nuts dnd washers left over but no reference to them in the instructions

31 August 2026
Rated 5 out of 5 stars

Bin Storage Unit

Order of new garden bin storage unit delivered quickly. Bin was quite challenging to assemble, but with time and patience it now looks perfect. Good quality product. Thank you

31 August 2026

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