The shutters are extremely well made and were supplied exactly to the measurements that I had given. They were relatively easy to fit and look really solid and very attractive. My only criticisms wo... See more
Company replied
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Read the measuring instructions a few times to make sure I was doing the right thing as ordering Tier on Tier for our lounge. Anyway ordered them & they arrived about 10 days later in 8 different boxe... See more
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Hello Michelle / customer services You score top marks for customer satisfaction! I have received the replacement hinges which are now fitted and the shutters are now as they should have b... See more
Company replied
Delighted with our California, cafe style shutters - the manufacturing quality and precision is excellent. Each shutter was well packaged, clearly labelled and had plenty of hardware. We fitted wit... See more
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Company details
About California Shutters
Written by the company
Based in Hove, East Sussex, California Shutters® has been styling the UK and Europe’s windows and doors with quality DIY shutters since 2002. Easy to measure, customise, and install, our shutters are made from the finest quality materials.
All our products are made to the highest standards and are identical to the plantation shutters you’ll find from a full measure and installation company. The only difference is the price. As a DIY company, we don’t pay for installers to come to your home. It’s these savings that we pass onto you.
All DIY shutters from California Shutters are 100% made to measure and never cut to size. We keep our pricing simple too, charging customers per square metre. Available in a range of styles, materials, and finishes, made-to-measure shutters are the perfect statement piece for any space. Choose from our sustainably sourced Paulownia hardwood or our waterproof, UK-made faux wood. No matter your décor or style, we’ve got a shutter to suit.
Don’t worry if you’re not a dab hand at DIY either. Our measuring and fitting guides will take you through everything step by step. And if you’re still unsure, you’re welcome to contact our friendly team of experts. They’ll take you through things step by step.
Interior shutters are the UK’s fastest growing window covering and while it might seem that DIY shutters are a tricky undertaking, we have 1,000s of satisfied customers who’ll happily tell you otherwise.
In 2008 we were delighted to be selected as the exclusive supplier of window shutters for B&Q and their customers, and it’s a relationship we maintain to this day.
Visit our website today and find your style with California Shutters.
All our products are made to the highest standards and are identical to the plantation shutters you’ll find from a full measure and installation company. The only difference is the price. As a DIY company, we don’t pay for installers to come to your home. It’s these savings that we pass onto you.
All DIY shutters from California Shutters are 100% made to measure and never cut to size. We keep our pricing simple too, charging customers per square metre. Available in a range of styles, materials, and finishes, made-to-measure shutters are the perfect statement piece for any space. Choose from our sustainably sourced Paulownia hardwood or our waterproof, UK-made faux wood. No matter your décor or style, we’ve got a shutter to suit.
Don’t worry if you’re not a dab hand at DIY either. Our measuring and fitting guides will take you through everything step by step. And if you’re still unsure, you’re welcome to contact our friendly team of experts. They’ll take you through things step by step.
Interior shutters are the UK’s fastest growing window covering and while it might seem that DIY shutters are a tricky undertaking, we have 1,000s of satisfied customers who’ll happily tell you otherwise.
In 2008 we were delighted to be selected as the exclusive supplier of window shutters for B&Q and their customers, and it’s a relationship we maintain to this day.
Visit our website today and find your style with California Shutters.
Contact info
Quayside House, BN41 1WF, Hove, United Kingdom
- 0800 195 0 196
- hello@californiashutters.co.uk
- www.californiashutters.co.uk
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 1 month
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4 shutters - very happy customer
I now have 4 shutters from this company - 2 hardwood, 2 faux wood. I'm very happy with both kinds, particularly the waterproof faux wood.
The shutters are great quality and easy to install yourself as long as your own measurements are correct. (Err on the side of leaving a gap so it's not too tight).
Customer service is excellent, packaging and courier service is excellent, quality and volume of components that come with the shutters is excellent. They give you more than you need.
More expensive than buying a blind, but worth every penny. I highly recommend.
22 August 2025
Unprompted review
Reply from California Shutters
Hi,
Thank you so much for your fantastic review.
We're absolutely delighted to hear that you're happy with all four shutters — both hardwood and faux wood — and especially pleased that the waterproof faux wood has worked well for you.
It’s great to know that installation was straightforward and that our packaging, courier service, and customer support all met your expectations. We also appreciate your tip about measuring — very helpful advice for future customers.
Your recommendation means a lot to us, and we’re so glad you feel the quality is worth the investment. If there's anything else we can help with, we’re always here.
Kind regards
The California Shutters Team
Excellent product as always
27 June 2025
Reply from California Shutters
Hi Steve,
Thank you so much for your kind words and continued support.
We're delighted to hear you're happy with the shutters — it's always a pleasure to know we've met expectations again.
If there's anything else we can help with in the future, please don’t hesitate to reach out.
Kind regards
The California Shutters Team
No comms after purchase
No comms after purchase. Shutter store update you, check sizes and have speedy delivery. These guys are like tumbleweed
1 August 2025
Reply from California Shutters
Hi Darren,
Thank you for your honest feedback, and we're really sorry to hear that communication after your purchase didn’t meet expectations. That’s not the experience we aim to provide, and we appreciate you bringing it to our attention.
One of our aftercare team members will be reaching out to you today to resolve the issues with your order. We're committed to making things right and ensuring you're fully satisfied with your blinds.
Thank you again for your patience and for giving us the opportunity to improve.
Kind regards,
The Team @ California Shutters
Tom was awesome!
Tom was awesome! So patient, and listened to my concerns and even suggested an alternative that would look better. I feel confident that when they arrive they’ll look great!
6 August 2025
Unprompted review
Reply from California Shutters
Hi AG,
Thank you so much for your kind words.
We're thrilled to hear that Tom provided such excellent support — patience and attention to detail make all the difference, and we're glad he could help you find the perfect option. It’s great to know you’re feeling confident about your shutters, and we can’t wait for you to see them in place!
If you need anything else in the meantime, we’re always here to help.
Kind regards,
The California Shutters Team
Excellent shutters
Excellent shutters! Look fantastic. Made to measure and so easy to fit. Highly recommended.
20 July 2025
Reply from California Shutters
Hi,
Thank you so much for your fantastic review.
We're thrilled to hear that your shutters look great, were easy to fit, and that the made-to-measure service worked perfectly for you. Your recommendation means a lot to us.
If you ever need anything else, we’re always happy to help.
Kind regards
The California Shutters Team
Satisfied customer
Fast delivery, exactly as described, good quality and quick and simple to fit, very happy with purchase, thanks
18 June 2025
Reply from California Shutters
Hi Sheila,
Thank you for your great feedback.
We're so pleased to hear you're happy with your shutters — from the fast delivery and quality to how easy they were to fit. It’s always fantastic to know our products meet expectations and make the installation process smooth.
Thanks again for choosing us, and we hope to help you again soon.
Kind regards,
The California Shutters Team
Top job
The ordering process was straightforward the del on time so no complaints good quality item will certainly use again in the near future.
7 July 2025
Reply from California Shutters
Hi Michael,
Thank you for your great feedback.
We're so pleased to hear that the ordering process was smooth, delivery was on time, and you're happy with the quality of your shutters. It means a lot to know you'd choose us again—we look forward to helping you with your next project.
Kind regards,
The California Shutters Team
Delivery is a bit long , but customer service is 5*
Delivery time is a bit long , hovewer customer service is 5*.
Will write bit more when it arrives.
12 May 2025
Reply from California Shutters
Dear Adrian,
Thank you for your honest feedback.
We’re sorry to hear the delivery time has been longer than expected, but we’re really pleased that our customer service team—especially your recent interaction—has left a positive impression.
Thank you for speaking with my colleague earlier; I’m glad we were able to resolve things for you. We look forward to hearing your thoughts once your shutters arrive.
Kind regards
The California Shutters Team
Excellent product
They supplied exactly what they offered, a well made product, delivered on time, very easy installation. Well worth the price.
4 July 2025
Reply from California Shutters
Hi Paul,
Thank you for your great feedback.
We're so pleased to hear that everything arrived just as expected—well-made shutters, delivered on time, and easy to install. It’s fantastic to know you felt they were well worth the price.
We really appreciate your support and hope to assist you again in the future.
Kind regards
The California Shutters Team
This is our second order (hasn’t…
This is our second order (hasn’t arrived yet). The ordering process is very easy. Didn’t give it 5 stars as there could be an issue but I doubt it. Lovely quality products.
27 June 2025
Reply from California Shutters
Hi Phil,
Thank you so much for placing your second order with us and for taking the time to leave a review.
We're thrilled to hear that you found the ordering process easy and that you love the quality of our products — that truly means a lot to us.
We completely understand your decision to hold off on a full 5-star rating until your order arrives, and we appreciate your honesty. We're confident everything will go smoothly, but if you do encounter any issues, please don’t hesitate to reach out — we’re always here to help.
Thanks again for your continued support.
Kind regards,
The California Shutters Team
Paul (CS-13500) Second order from…
Paul (CS-13500) Second order from California shutters easily ordered and useful help over email and phone with measuring the shutters. Installation is easy even for bay windows
27 June 2025
Unprompted review
Reply from California Shutters
Hi Paul,
Thank you for placing your second order with us and for sharing your experience.
We're so pleased to hear that you found the ordering process straightforward and that our team was able to support you with measuring — especially for bay windows, which can be a bit tricky.
It’s great to know the installation went smoothly too. We really appreciate your continued trust in California Shutters and look forward to helping you again in the future.
The Regards,
The California Shutters Team
Nicola CS-13405
Nicola CS-13405
Excellent shutters, they look superb!
Easy to put up but if unsure we phoned the company who were very helpful and gave excellent advice.
Will definitely buy again from california shutters
1 June 2025
Unprompted review
Reply from California Shutters
Hi Nicola,
Thank you for the fantastic review.
We're so pleased you love your shutters and found them easy to install. It's great to hear our team could offer helpful advice when needed. We really appreciate your support and look forward to helping you again.
Kind regards,
The Team @ California Shutter
Back for more Shutters
This my third order (CS14006) with California Shutters. This order did not disappoint. The measuring tools are useful and there is good customer support to answer any queries. My order was delivered on time, all parts included and were simple to fit. The aftercare team followed up with a courtesy call to ensure I was satisfied.
27 May 2025
Unprompted review
Reply from California Shutters
Hi Hamilton,
Thank you so much for your continued trust and for placing your third order with us—what a fantastic compliment.
We're delighted to hear that everything from the measuring tools to customer support, delivery, and fitting met your expectations once again.
It’s also great to know our aftercare team was able to follow up and ensure you were satisfied. We truly appreciate your loyalty and look forward to helping with any future projects.
Kind regards
The Team @ California Shutters
Easy to install and look lovely.
The shutters were really easy to install and the videos on the website helped! They are really nice quality and look so nice! Would recommend buying from here.
Georgia (#CS-13464)
25 June 2025
Unprompted review
Reply from California Shutters
Hi Georgia,
Thank you so much for your lovely review.
We're delighted to hear that you found the shutters easy to install and that the videos were helpful — that’s exactly what we aim for. It’s great to know you’re happy with the quality and look of your shutters.
Your recommendation means a lot to us.
Kind regards
The California Shutters Team
Great quality
Ordered our shutters a few months ago, with a scheduled date of tomorrow,
They turned up today.
Was going to fit them over the weekend but decided couldn't wait any longer, so I opened the boxes to check all parts which were thoroughly protected.
But couldn't find any instructions, but that didn't matter, as everything was marked and was self explanatory.
Everything went together perfectly, only took me about 30mins max to fit.
Will also ad would highly recommend california shutters, not only do they keep you informed, thier customer service is great, they also supply top quality shutters.
I cant praise them enough, and we will be ordering from them again soon.
Thank you california shutters
25 June 2025
Unprompted review
Reply from California Shutters
Hi Brian,
Thank you so much for your fantastic review.
We're thrilled to hear how smoothly everything went — from early delivery to installation. It’s great to know the shutters were well-protected, easy to assemble, and that the markings made the process straightforward even without the instructions.
We’re especially happy to hear how pleased you are with the quality and service. Your kind words and recommendation mean the world to us, and we can’t wait to help with your next order. Thank you again for choosing us.
Kind regards,
The California Shutters Team
Reply from California Shutters
Hi Ian,
Thank you for your great review.
We're so pleased to hear that you found the shutters easy to fit and great value for money. That’s exactly what we aim for — simple, stylish, and stress-free.
We really appreciate your feedback.
Kind regards
The California Shutters Team
Thank you Tom
Really please with the product. Very easy to fit. The Customer Care and enquiry handling services provided by Tom was exceptional from start to finish. Brilliant. Thank you so much. Will certainly be back for other rooms in the future.
30 May 2025
Reply from California Shutters
Good Morning,
Thank you so much for your fantastic review.
We're absolutely delighted to hear how pleased you are with your shutters and that you found them easy to fit — that’s always great to hear.
A special shoutout to Tom — we’ll be sure to pass on your kind words. Providing exceptional customer care is something we take great pride in, and it’s wonderful to know Tom made such a positive impression.
We’d love to help with the other rooms when you're ready — just let us know.
Kind regards
The California Shutters Team
Bathroom window shutter
Great Shutter. Just got round to fitting to a recessed bathroom window. Sizing was excellent and fitted perfectly. Got some good advice from them (via the chat line on their web site) before ordering which was well worth the time, Very friendly to deal with. Delivery was within the time scale promised.
Based on my experience I would recommend.
Might now consider fitting to a couple more windows.
24 May 2025
Reply from California Shutters
Hi David,
Thank you so much for your thoughtful review.
We're delighted to hear that your shutters fit perfectly and that our team was able to provide helpful advice through our online chat service — we always aim to make the ordering process as smooth and reassuring as possible.
It’s great to know the delivery met your expectations and that you're considering us again for more windows — we’d love to help with those too! If you have any questions or need more advice, we’re always here to help.
Thanks again for recommending us.
Kind regards
The Caifornia Shutters Team
Excellent product and service
Very satisfied with prompt delivery and a very quality product. Service very helpful.
5 May 2025
Reply from California Shutters
Hi Ashley,
Thank you so much for your lovely feedback. We're really pleased to hear that your shutters arrived promptly and that you're happy with their quality. It’s also great to know our team was helpful throughout the process — that’s exactly what we strive for.
We truly appreciate your support and hope to assist you again in the future.
Kind regards,
The California Shutters Team
Poor communication
Disappointed with delivery estimates. Placed two orders and received delivery estimates but had to chase company for updates. Phoned today - Friday, to be told that I might not get a reply until Monday. I accept that delays can occur, but please keep me updated. It shouldn’t be down to the customer to chase their orders. Please be proactive and communicate.
13 June 2025
Unprompted review
Reply from California Shutters
Good morning to you,
Thank you for leaving your review. So sorry to hear that we have not been proactive in our communication in regard to the delivery of your shutters.
I have requested some additional information so that this can be taken up with the team, I will need your full name and the order number.
I look forward to seeing an update so that I can move things along for you.
Kind regards,
The Team @ California Shutters
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