CafePress Reviews 

203,215
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 4,737 reviews, reviewers had a great experience with this company. Customers consistently praise the products, finding them lovely, personalized, and exactly as desired, often highlighting the supreme and vibrant quality of items like mugs, towels, and apparel. The easy ordering process and competitive pricing offer great value, with delivery service consistently timely, prompt, and fast. However, some customers noted issues where the final product's design or printing did not match expectations, citing unreadable text, off-center prints, or images not fitting correctly. A few also experienced unreliable delivery, including lost orders or delays.

What people talk about most

Product

Consumers find product quality to be largely positive, with many expressing satisfaction with their... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the durability and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick and timely deliveries,... See more

Price

Users describe positive interactions with price, often highlighting that they find what they want at an... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I created several lovely, personalized notecards and am delighted with the results. They will make terrific and thoughtful gifts that capture special moments. I took off one star because I found the C... See more

Rated 5 out of 5 stars

What made this experience rate for me was that you all did amazing job My church members and family absolutely love them. I receive my Order in a timely manner. That was very important for me. I will... See more

Rated 5 out of 5 stars

I received a tee shirt that had a mismarked size.(it also had printing that was unreadable because it was white on pink. You could improve that on the pictures you display for choosing colors) I ha... See more

Rated 5 out of 5 stars

Item was exactly what I wanted. Graphics were clear and the written words were scripted perfectly. Quality was supreme. This item came quickly with constant communication on when it was shipped... See more


Company details

  1. Printed Clothing Store
  2. Clothing Store

About CafePress

Written by the company

CafePress.com
At CafePress, we believe the world is better when everyone feels free to express what makes them unique. That’s why we offer a diverse collection of premium custom merch designed to celebrate your identity, your passions and your sense of humor. Whether you’re showing what you love, making a statement or creating something just for fun, CafePress helps you share your world your way.

CafePress Business
Boost your brand with high-quality, custom-branded merch that leaves a lasting impression. From 1 to 10,000, CafePress Business makes customization easy with no minimums on most items, no setup fees, fast production, transparent pricing and volume discounts. Whether you’re outfitting a team, promoting an event or growing your presence, we deliver the merch that helps your brand stand out.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

203K reviews

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4.2

All reviews

(203,215)

4,819 reviews in the last 12 months

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Rated 1 out of 5 stars

The image was horrible

The image was horrible. It should have been on the blue shirt, not in a white box on a blue shirt

21 July 2026
CafePress logo

Reply from CafePress

Hi Ken, we greatly apologize that this item didn't arrive as expected. Please e-mail Support@cafepress.com so we may offer a resolution. We'd appreciate an updated rating should you be satisfied with the outcome. Thanks!

Rated 2 out of 5 stars

Very disappointed by flat colors & finish

I am very disappointed because the finish on the cards is flat & dull -- not bright, glossy and vibrant as it was two years ago for the same cards in my last order.

I am recommending to my Post Crossing friends to avoid Café Press.

19 July 2026
CafePress logo

Reply from CafePress

Hello James, thank you for your feedback. We're sorry to hear that the postcards didn't meet your expectations. As noted on our website, these postcards feature an uncoated matte finish. That said, you're welcome to contact us at support@cafepress.com, and we'll be happy to take a closer look at your concerns. Thanks again!

Rated 5 out of 5 stars

Personalized beach towel

The photos on the beach towel were very colorful, bright and vivid. I bought it for a gift and the recipient absolutely loved it. I was extremely pleased with the quality of the product and will definitely be ordering more products in the future.

21 July 2026
Rated 1 out of 5 stars

I didn't get to proof all of the items

I didn't get to proof all of the items. I requested assistance with that and was told that it was too late. Now I am left with a mug that has a crooked logo and a tumbler that is whispering our logo.

21 July 2026
CafePress logo

Reply from CafePress

Hello Christine, thanks for your feedback. We're sorry to hear about the issues you've had with your mug and tumbler. We kindly ask to please contact us at businesscare@cafepress.com, along with a clear snapshots of what was received, and our team will be happy to look into this for you. Thanks for bringing this to our attention, and we look forward to hearing from you.

Rated 1 out of 5 stars

Prints on my mugs were not round and…

Prints on my mugs were not round and not centered, they issued a reprint to fix them but when I received the mugs the were still off center.
I had no confidence in them correcting the issue a third time so I took it as a loss.
I would not use cafe press again, and I don't recommend them to anyone looking for business merchandise.

21 July 2026
CafePress logo

Reply from CafePress

Hello Joseph, thank you for sharing your feedback. We're truly sorry to hear about your experience with your mugs and understand how disappointing it must have been to receive a replacement that still did not meet your expectations. We also regret that this experience affected your confidence in us and led you to feel that a third attempt would not resolve the issue. We appreciate you bringing this to our attention, and we've shared your feedback with our team so they can review the issue and help improve our production process. Thank you again for taking the time to share your concerns.

Rated 3 out of 5 stars

Did not love as much as some of my…

Did not love as much as some of my other products. Very thin material and handles have permanent bends in them. I will use them but not what I ordered them for. Easy to order and they do come quickly

21 July 2026
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Reply from CafePress

Hi Stefanie, thank you for your feedback. We're glad that you found our website easy to use when ordering, and that your order arrived quickly! We're so sorry that the item itself didn't meet your expectation. Your comments are appreciated and have been shared with our team, as we continually work to improve. Feel free to contact us at businesscare@cafepress.com for any further comments or concerns - our team will be happy to assist. Thanks again!

Rated 1 out of 5 stars

The 250 engraved pens I ordered…

The 250 engraved pens I ordered arrived, but the lettering can't even be read because it is so faint. So far no resolution and I've gotten emails from three different employees.

21 July 2026
CafePress logo

Reply from CafePress

Hello Christy, thank you for sharing your feedback, and we're truly sorry to hear about your experience. We also apologize for the frustration caused by contacting multiple team members without a clear resolution. This is not the standard of quality or service we strive to provide. We’d like the opportunity to assist further and work toward a resolution. Please feel free to contact us back so we can follow up on this matter and provide further assistance. We appreciate your patience and thank you for bringing this to our attention.

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