CafePress Reviews 

203,203
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 4,737 reviews, reviewers had a great experience with this company. Customers consistently praise the products, finding them lovely, personalized, and exactly as desired, often highlighting the supreme and vibrant quality of items like mugs, towels, and apparel. The easy ordering process and competitive pricing offer great value, with delivery service consistently timely, prompt, and fast. However, some customers noted issues where the final product's design or printing did not match expectations, citing unreadable text, off-center prints, or images not fitting correctly. A few also experienced unreliable delivery, including lost orders or delays.

What people talk about most

Product

Consumers find product quality to be largely positive, with many expressing satisfaction with their... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the durability and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick and timely deliveries,... See more

Price

Users describe positive interactions with price, often highlighting that they find what they want at an... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I created several lovely, personalized notecards and am delighted with the results. They will make terrific and thoughtful gifts that capture special moments. I took off one star because I found the C... See more

Rated 5 out of 5 stars

What made this experience rate for me was that you all did amazing job My church members and family absolutely love them. I receive my Order in a timely manner. That was very important for me. I will... See more

Rated 5 out of 5 stars

I received a tee shirt that had a mismarked size.(it also had printing that was unreadable because it was white on pink. You could improve that on the pictures you display for choosing colors) I ha... See more

Rated 5 out of 5 stars

Item was exactly what I wanted. Graphics were clear and the written words were scripted perfectly. Quality was supreme. This item came quickly with constant communication on when it was shipped... See more


Company details

  1. Printed Clothing Store
  2. Clothing Store

About CafePress

Written by the company

CafePress.com
At CafePress, we believe the world is better when everyone feels free to express what makes them unique. That’s why we offer a diverse collection of premium custom merch designed to celebrate your identity, your passions and your sense of humor. Whether you’re showing what you love, making a statement or creating something just for fun, CafePress helps you share your world your way.

CafePress Business
Boost your brand with high-quality, custom-branded merch that leaves a lasting impression. From 1 to 10,000, CafePress Business makes customization easy with no minimums on most items, no setup fees, fast production, transparent pricing and volume discounts. Whether you’re outfitting a team, promoting an event or growing your presence, we deliver the merch that helps your brand stand out.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

203K reviews

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4.2

All reviews

(203,203)

4,805 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely pathetic

Absolutely pathetic! No Quality Control at all at this Company! Horrible product quality work.

21 July 2026
CafePress logo

Reply from CafePress

Thank you for the feedback Thomas. We're very sorry that you're dissatisfied. We're committed to producing only the highest quality items and are actively investigating this matter. Please contact us at businesscare@cafepress.com for further assistance and consider an updated rating if you're satisfied with the final outcome. Thanks again.

Rated 4 out of 5 stars

I am just a number to you

PLEASE SEE UPDATE AFTER READING BELOW. Cafe Press has certainly showed they want to keep a customer coming back. Appreciated.

I am just a number to you. You canceled an items and just refunded the amount. No option to replace or offer other ideas. I didn't matter for 2k+ .

The bags for $15 look of reasonable size on the site. They would be good for a sandwich. Glad I only bought 4.

No loyalty is what you will get at this point. You have shown none to me. It will be cut throat and just about price. Disappointing. I am a great customer and value communication and transparency.

UPDATE. After reading my review Cafe Press reached out and apologized with the message below. I never expected any refund of an item I received which is generous and says alot.

"We appreciate your feedback and we are very sorry about this situation. I’ve documented your experience and escalated it to our team about the handling on your issue regarding the items (stress ball and the cooler bags).

We’ll use this to prevent repeats and deliver clearer, faster assistance in situations like this.

Currently, as courtesy we issued refund on the tote bags that is part of your order as compensation. I understand that this is not enough compared to the inconvenience you experience but please accept our apology on this matter."

Please let us know if you have any further concerns so we can assist you right away.

20 July 2026
CafePress logo

Reply from CafePress

Hi Chris, thank you for the feedback. We're deeply sorry to hear that you are dissatisfied and that you did not have a positive experience. We value you as a customer and would like to do our best to help. Please contact us directly at socialcare@planetart.com. We'd appreciate an updated rating if you're satisfied with the outcome. Thank you!

Rated 5 out of 5 stars

What you only imagine is actually there!

I always find just what I want at CafePress at a price that can’t be beat, and I can’t believe how quickly my order is delivered. CafePress is the best! They have what I imagine and couldn’t possibly find elsewhere!

22 July 2026
Rated 3 out of 5 stars

I just thought the saying/logo would be…

I just thought the saying/logo would be on both arms of the glasses. And a bit bolder , but they will work

21 July 2026
CafePress logo

Reply from CafePress

We appreciate and have noted your feedback. While it is listed on our website that the logo just prints on one side in this case, we're sorry that it didn't arrive exactly as expected and thank you for your understanding. Please feel free to share any further comments or questions at businesscare@cafepress.com. Thanks again.

Rated 5 out of 5 stars

New outdoor doormat

Very easy to order my personal outdoor mat. Is exactly what I ordered and seems very durable. Delivery was great however the box not very durable and arrived partially opened.

21 July 2026
Rated 5 out of 5 stars

Exactly what I wanted

Creating my project was easy, the delivery was quick and the finished product was good quality and exactly what I had hoped it would be.

22 July 2026
Rated 1 out of 5 stars

The image was horrible

The image was horrible. It should have been on the blue shirt, not in a white box on a blue shirt

21 July 2026
CafePress logo

Reply from CafePress

Hi Ken, we greatly apologize that this item didn't arrive as expected. Please e-mail Support@cafepress.com so we may offer a resolution. We'd appreciate an updated rating should you be satisfied with the outcome. Thanks!

Rated 2 out of 5 stars

Very disappointed by flat colors & finish

I am very disappointed because the finish on the cards is flat & dull -- not bright, glossy and vibrant as it was two years ago for the same cards in my last order.

I am recommending to my Post Crossing friends to avoid Café Press.

19 July 2026
CafePress logo

Reply from CafePress

Hello James, thank you for your feedback. We're sorry to hear that the postcards didn't meet your expectations. As noted on our website, these postcards feature an uncoated matte finish. That said, you're welcome to contact us at support@cafepress.com, and we'll be happy to take a closer look at your concerns. Thanks again!

Rated 5 out of 5 stars

Personalized beach towel

The photos on the beach towel were very colorful, bright and vivid. I bought it for a gift and the recipient absolutely loved it. I was extremely pleased with the quality of the product and will definitely be ordering more products in the future.

21 July 2026

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