I thought they had not enclosed the 30 envelopes for the cards in my order. Cafe Press was kind and courteous, and then I found the envelopes at home and then CP was again kind and understanding..... See more
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Review summary
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We have ordered several items from CafePress over the past year and appreciate the price and quality of each item. The most recent order was for some trucker hats with our business logo embroidered o... See more
Had some beach towels made as promotional items. These look amazing! I ended up purchasing the 30" x 60". My only regret was not going with the larger size they had available. Super-fast turnaround... See more
Our double-sided Mugs turned out Beautifully! I'm a novice when it comes to such things as this, but you were able to 'see my vision' and tweaked in areas that needed to be tweaked; High Quality, CP!... See more
Company details
About CafePress
Written by the company
CafePress.com
At CafePress, we believe the world is better when everyone feels free to express what makes them unique. That’s why we offer a diverse collection of premium custom merch designed to celebrate your identity, your passions and your sense of humor. Whether you’re showing what you love, making a statement or creating something just for fun, CafePress helps you share your world your way.
CafePress Business
Boost your brand with high-quality, custom-branded merch that leaves a lasting impression. From 1 to 10,000, CafePress Business makes customization easy with no minimums on most items, no setup fees, fast production, transparent pricing and volume discounts. Whether you’re outfitting a team, promoting an event or growing your presence, we deliver the merch that helps your brand stand out.
At CafePress, we believe the world is better when everyone feels free to express what makes them unique. That’s why we offer a diverse collection of premium custom merch designed to celebrate your identity, your passions and your sense of humor. Whether you’re showing what you love, making a statement or creating something just for fun, CafePress helps you share your world your way.
CafePress Business
Boost your brand with high-quality, custom-branded merch that leaves a lasting impression. From 1 to 10,000, CafePress Business makes customization easy with no minimums on most items, no setup fees, fast production, transparent pricing and volume discounts. Whether you’re outfitting a team, promoting an event or growing your presence, we deliver the merch that helps your brand stand out.
Written by the company
Contact info
United States
- 1-844-988-0030
- social@cafepress.com
- www.cafepress.com
4.2
Great
203K reviews
Asks customers to review
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You take care of any and all problems
You take care of any and all problems, or issues that arise in a timely fashion.
For the most part everything has been resolved. I appreciate that!
21 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The 250 engraved pens I ordered…
The 250 engraved pens I ordered arrived, but the lettering can't even be read because it is so faint. So far no resolution and I've gotten emails from three different employees.
21 July 2026
Reply from CafePress
Hello Christy, thank you for sharing your feedback, and we're truly sorry to hear about your experience. We also apologize for the frustration caused by contacting multiple team members without a clear resolution. This is not the standard of quality or service we strive to provide. We’d like the opportunity to assist further and work toward a resolution. Please feel free to contact us back so we can follow up on this matter and provide further assistance. We appreciate your patience and thank you for bringing this to our attention.
The tote bag with a photo of my…
The tote bag with a photo of my friend’s horse was fantastic, very well done and having photo both sides was great. Did take over 2 weeks to be delivered but that was probably Royal Mail and not CafePress as it said it was dispatched in time.
20 July 2026
The towels I received were crap
The towels I received were crap. Thin as paper and the material was so thin the white showed through the color part. I couldn't return them because they had been customized. I WILL NEVER order from Cafe Press again. These towels were supposed to be a gift, but they are so cheap that I would be embarrassed to gift them to anyone. They will be going in the donation bin at Goodwill.
20 July 2026
Reply from CafePress
Hello Joan, thanks for your feedback. We're very sorry to hear that the towels didn't meet your expectation. Your comments are appreciated and have been shared with our team, as we continually work to improve our products. Feel free to contact us at businesscare@cafepress.com for any further comments or concerns - our team will be happy to assist. Thanks again!
Disappointed in quality of bags.
I loved the style of the tote bags, and the screen print looked great. However, I was disappointed with the size and quality and thinness of the material. After measuring the bags, I found that they were smaller than advertised, and I feel the photos were misleading and did not accurately represent the actual size of the bags.
19 July 2026
Reply from CafePress
Hello Laurie, thank you for your feedback! We're thrilled to hear that you love the style of the bags, and you're satisfied with the print. We're sorry that the size didn't meet your expectation. Please know that the product dimensions are listed in the product description. That said, we understand that the images used in the advertisement may have been misleading. We've shared your feedback with our team so they can review it, and we really appreciate you bringing this to our attention. Feel free to contact us at businesscare@cafepress.com for any further comments or concerns - our team will be happy to assist. Thanks again!
Fast shipping and easy interface
Fast shipping and easy interface. Only critique I have... would love to do more than just 1-color logos. That being said, still a great product.
19 July 2026
Perfect fit and comfort for the dog!
20 July 2026
Abrupt Cancellation
After approving the proofs, my order went into production about 6 days ago.On the day, my order of coffee mugs and water bottles was supposed to have arrived, I received a cancellation notice from CafePress. When I called them to ask why my order had been canceled, they would only say that my order had been deemed a “security risk”. I’m not sure how coffee mugs and water bottles are a security risk, but I do know that my pickleball event will unfortunately be held without welcome gifts. Don’t trust CafePress to deliver.
22 July 2026
Unprompted review
Reply from CafePress
Hello George, thank you for sharing your feedback. We're very sorry to hear about the issues you've had on your order. While we ensure to deliver the order placed as expected all designs are being reviewed. That said, we've noted your comment, and shared to our team about the cancellation. If you need further details on the cancellation, feel free to contact us at support@cafepress.com. We appreciate you bringing this to our attention, and our apologies for all the disappointment this has caused.
my stuff did not arrive in time as…
my stuff did not arrive in time as guaranteed, a big waste of money it was since I couldn't give the swag bags out empty.
20 July 2026
Reply from CafePress
Hello Valerie, we're very sorry to hear that you have not received your order on time needed. We kindly ask to please contact us at support@cafepress.com, and our team will be happy to assist further. Thank you for bringing this to our attention, and we look forward to hearing from you.
Table Mountain well-packaged. Package on time.…
I liked the way in which my Table Mountain Postcards were packaged. The package arrived in a timely manner. I have shared 2 Postcards with my kid sister already, and I anticipate her loving them!
20 July 2026
I ordered a white mug with our breed…
I ordered a white mug with our breed club’s National specialty dog show logo as I have each of the years I’ve been a member. While different companies have printed them, each logo has been sized correctly to fit the mug until this year😔. The image barely fit on the mug. I ordered the luggage tag and it was balanced and spatially fit on the tag. I’m old enough to know when a manager let a design slip by or didn’t care enough to fit it to the piece.
20 July 2026
Reply from CafePress
Hello Susan, thanks for your feedback. We're sorry to hear about the issues you've had with your order. We kindly ask to please contact us at support@cafepress.com, along with a clear snapshots of what was received, and our team will be happy to look into this for you. Thanks for bringing this to our attention, and we look forward to hearing from you.
Always prompt and on time
20 July 2026
Hard to put the blame on the company as…
Hard to put the blame on the company as I wasn't able to feel the material before shipping. The logos on each side of the sock weren't lined up. And wasn't happy that the logo was in the front/ back as I wanted it to be on the left/ right of sock.
18 July 2026
Reply from CafePress
Hello, thank you for taking the time to share your feedback and review. We're truly sorry to hear about your experience with the material and logo. We understand how disappointing it must have been and we're happy to help with a resolution. At your convenience, please email us at support@cafepress.com and we'll gladly assist further. We hope to hear from you soon.
Good quality product.
9 July 2026
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