CafePress Reviews 

203,024
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 4,608 reviews, reviewers had a great experience with this company. Customers consistently praise the products, often describing them as beautiful, amazing, and perfect. Many highlight the high quality, noting items are well-made and durable, from embroidery to printing. Ordering is easy, with fast and timely delivery, often arriving before expected. Reviewers also find the pricing good value, with affordable and transparent costs. However, some people were dissatisfied with print accuracy, citing issues like washed-out colors or blurry images. Others reported damaged items upon arrival due to packaging, or shipments sent to wrong addresses, and found the physical quality or fit of certain products disappointing.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the high quality printing and... See more

Quality

Consumers find quality to be positive, with many reviewers appreciating the high quality of products,... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with the ease of ordering... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast and quick shipping... See more

Price

Customers consistently note positive experiences with price, often praising the great value and quality for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I thought they had not enclosed the 30 envelopes for the cards in my order. Cafe Press was kind and courteous, and then I found the envelopes at home and then CP was again kind and understanding..... See more

Rated 5 out of 5 stars

We have ordered several items from CafePress over the past year and appreciate the price and quality of each item. The most recent order was for some trucker hats with our business logo embroidered o... See more

Rated 5 out of 5 stars

Had some beach towels made as promotional items. These look amazing! I ended up purchasing the 30" x 60". My only regret was not going with the larger size they had available. Super-fast turnaround... See more

Rated 5 out of 5 stars

Our double-sided Mugs turned out Beautifully! I'm a novice when it comes to such things as this, but you were able to 'see my vision' and tweaked in areas that needed to be tweaked; High Quality, CP!... See more


Company details

  1. Printed Clothing Store
  2. Clothing Store

About CafePress

Written by the company

CafePress.com
At CafePress, we believe the world is better when everyone feels free to express what makes them unique. That’s why we offer a diverse collection of premium custom merch designed to celebrate your identity, your passions and your sense of humor. Whether you’re showing what you love, making a statement or creating something just for fun, CafePress helps you share your world your way.

CafePress Business
Boost your brand with high-quality, custom-branded merch that leaves a lasting impression. From 1 to 10,000, CafePress Business makes customization easy with no minimums on most items, no setup fees, fast production, transparent pricing and volume discounts. Whether you’re outfitting a team, promoting an event or growing your presence, we deliver the merch that helps your brand stand out.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

203K reviews

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Asks customers to review

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4.2

All reviews

(203,024)

4,619 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I never got my item

I never got my item. I would like a full refund.

15 July 2026
CafePress logo

Reply from CafePress

We are sorry to hear that you did not receive your order and appreciate your feedback. Checking into your recent order, we do note that it has been listed as successfully delivered as of July 15th. An image was attached via the tracking number to show successful delivery of your package. We'd like to investigate this as well as help assist with a resolution if this package was not located - please email us at support@cafepress.com and we'll gladly assist further. Thank you.

Rated 1 out of 5 stars

Disappointed with the quality

Easy to order and quick delivery, but the quality of the towels were beyond disappointing. They were very picked. I bought them to give as gifts and couldn’t do it, due to how bad they looked.

15 July 2026
CafePress logo

Reply from CafePress

We're sorry to hear that you were disappointed with your order and appreciate your review. We do note that the towels in particular may sometimes arrive feeling a bit rough - this is due to the printing and delivery process. A wash cycle will work to restore the fibers back to their more absorbent, soft state. That said, we'd like to investigate this, as well as provide a resolution if washing the towels does not correct the problem. At your convenience, please email us at support@cafepress.com and we'll gladly assist further. Thank you!

Rated 5 out of 5 stars

Quality and deals

We have ordered several items from CafePress over the past year and appreciate the price and quality of each item. The most recent order was for some trucker hats with our business logo embroidered on them. The embroidery was done well and the hats are very similar to my favorite brand so no complaints on the quality.

15 July 2026
Rated 5 out of 5 stars

Chrysler 300 travel mug.

My grandson is just getting his drivers license. He got an old Chrysler 300 car. I saw the travel mug with a picture of a Chrysler 300 on it and knew he would love it. Easy ordering and delivery was as stated.

15 July 2026
Rated 5 out of 5 stars

Love the banner I was looking for…

Love the banner I was looking for something with a fast turnaround and cheap and man I found it at first I thou this was like a fake page bcuz of how cheap it was but man this is so awesome got my banner and is super nice thank you I’ll definitely buy again and recommend youall

15 July 2026
Rated 3 out of 5 stars

2 out of my 3 orders arrived

2 out of my 3 orders arrived. One package shows the label was created on 7/9 and nothing else. I was told I have to wait u til the 21st to do anything.

15 July 2026
CafePress logo

Reply from CafePress

We're very sorry to hear about the delay with your recent order and appreciate your review. This problem is unusual, and it's something we're always happy to help investigate as soon as possible. We'd like to check into this as well as review your previous contact. At your convenience, please email us directly at businesscare@cafepress.com and we'll gladly assist right away. We look forward to hearing from you!

Rated 5 out of 5 stars

I love the towels

I love the towels. This is my 2nd time purchasing them. First time 5, second time 10. They are loot for my business and so far my clients love them too.

13 July 2026
Rated 5 out of 5 stars

Had some beach towels made as…

Had some beach towels made as promotional items. These look amazing! I ended up purchasing the 30" x 60". My only regret was not going with the larger size they had available. Super-fast turnaround. Ordered and delivered within the same week. Will def use them again

14 July 2026
Rated 3 out of 5 stars

The package came smashed and broke a…

The package came smashed and broke a bunch of the glasses.

14 July 2026
CafePress logo

Reply from CafePress

Hello Kevin, thank you for taking the time to share your feedback. We're truly sorry to hear about your experience. We understand how disappointing it must have been to wait for your package only to find that many of the items arrived damaged. We're happy to help with a resolution. At your convenience, please email us at support@cafepress.com and we'll gladly assist further. We hope to hear from you soon.

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