The outsourced foreign customer service is nonsense. No solution, hang up on customer. No greetings no bye bye. Like calling at the city bus terminal.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Send wrong part. Have spent an entire day trying to get them on the phone. They have a fake phone system, so calling just puts you on hold indefinitely. They won't answer emails, and obviously do not... See more
I ordered the parts on the 29th, I did not receive updated tracking or any information about the part after that. When I bought it the shipping was 10 to 15 days, after 10 to 15 days the part was stil... See more
Never thought would find parts for 2014 Hyundai Equus but BAP to the rescue! The dealer claimed I would need to pay $7,400 (PARTS ONLY) for two front air suspension replacements; however, the final pr... See more
Company details
Information provided by various external sources
Auto Parts - Buy Auto Parts is your home for Auto Parts, Car Parts, Truck Parts, Import Parts, Performance Parts and Automotive Accessories.
Contact info
6740 Cobra Way, 92121, San Diego, United States
- 888-907-7225
- sales@buyautoparts.com
- www.buyautoparts.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A smooth experience from using the part…
A smooth experience from using the part finder through purchase and delivery.
Will definitely use again
STOLE FROM US
THEY SHIPPED ME ONE OF FOUR ITEMS AND IT WAS CONFIRMED BUT WANTED US TO STILL PAY BLAMING THE FACTORY. BE CAREFUL FOLKS.
ITEM BY FEDEX WAS 8.9 POUNDS THEY AGREED. SO IF I BOUGHT 4 ITEMS IT WOULD BE 35.6 LBS RIGHT? YEAH NOT ACCORIDING TO THEM!
TOTAL COST OF ITEMS MISSING $2000 THEY TRIED TO CHARGE ME FOR
Rating for co. BuyAutoParts.com
Good quality parts for my truck and fast delivery.
Thanks!
Power Steering Pump
They was fast to approve my returns and send the correct part.
Service is superb …
Service is superb i received my purchase quick and the price can't be beat! Thank you for your great service!
I order a MAF for a vehicle
I order a MAF for a vehicle, it never stated that it was used. I thought I was buying new.
I stated a return or I can personally return this. Should have done more research on them BB shows a 1.43 review for them
Two weeks ago they sent me a bad…
Two weeks ago they sent me a bad compressor for my 2007 Honda so I had to spend another $50 and have them send another one which is the wrong one and this is where I sit this morning halfway put back together and the plugs don't match so I will be demanding a full refund and I would never ever buy from this company again two weeks my car has been up on the jack stands waiting for the wrong part
Quality Products and super fast…
Quality Products and super fast delivery!! I have used their products on several jobs and I am very pleased. One note to those purchasing A/C compressors, double check physically if oil is present. Do not depend on the label on compressor. Some oil is in there for shipping and storage purposes but you need to drain, measure and refill to proper capacity as recommended by Make and Model.
Guaranteed fit means nothing
Guaranteed fit means nothing! Sold me the wrong Turbocharger, after install and replacement of other parts, turns out they sent the wrong turbo. Contacted BuyAutoParts, brought it to their attention and their answer was...well you can send it back but we will just you the same model. Provided evidence that their other company even shows its the wrong turbo which didn't even give them pause. They do not stand by their guarantee and will not be doing any business with them! Be warned! Read all the reviews and you will see the same 1 star problems over and over...I am out over $3,000 from their mess-up.
It was easy to order and their customer…
It was easy to order and their customer service was excellent.
Good quality parts & pricing but…
Good quality parts & pricing but delivery took 10 days. also I feel the that product warranty papers should be included with product shipment.
Ordered 2 air shocks as got an…
Ordered 2 air shocks as got an outrageous quote from the dealer! The shocks arrived on time and were 1/10 the price so quite happy. Our customer rep was very helpful and very personable to deal with.
My questions were answered
My questions were answered and they followed up with email also
affordable, fast delivery, easy shopping
The parts are affordable and they were delivered in just a few days. Which was sooner then the expected delivery date. I am very happy with my experience and will definitely buy from them again.
I needed a drive shaft for a 2012 Jeep…
I needed a drive shaft for a 2012 Jeep Grand Cherokee rear wheel drive. I searched everywhere nobody had it and could not give me a time when I could get one. Buy auto parts, built me a new drive shaft. Shipped it to me within a week's time. It was supposed to take 14 days. But they got me my new drive shaft which fit perfect in 7 days. I highly recommend buy auto parts. I will definitely purchase from them again.
Dealer charges 12x more for parts!!!
Never thought would find parts for 2014 Hyundai Equus but BAP to the rescue! The dealer claimed I would need to pay $7,400 (PARTS ONLY) for two front air suspension replacements; however, the final price here for both was 12x less at around $740 plus expedited shipping! From now on, BAP will be my first go-to and hope they continue having such phenomenal parts and honest dealings! Thank you for keeping our cars cush!!!
BAP Stocks Hard To Find Parts.
BAP Stocks Hard To Find Parts for my 1986 Chrysler Lebaron T1 Convertible 2.2L Engine. (AC Condenser)
The parts that I ordered fit perfectly…
The parts that I ordered fit perfectly as shown on the website.
AC Parts for 99 Dodge Neon
Found the ac parts online at a great price. They had the parts in stock and we received them in a week. Shipping was free and there was no damage. Still need to install the parts. I would recommend this company for having great prices, with many parts in stock and shipping is free and fast.
New steering box, pefect!
Ordered a new steering box for my chevelle and it was delivered within 3 days of ordering. The steering box fit correctly and completely solved the loose steering problem. It works perfectly. Very pleased with the transaction
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








