BuyAutoParts.com Reviews 

1,376
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

The outsourced foreign customer service is nonsense. No solution, hang up on customer. No greetings no bye bye. Like calling at the city bus terminal.

Rated 1 out of 5 stars

Send wrong part. Have spent an entire day trying to get them on the phone. They have a fake phone system, so calling just puts you on hold indefinitely. They won't answer emails, and obviously do not... See more

Rated 1 out of 5 stars

I ordered the parts on the 29th, I did not receive updated tracking or any information about the part after that. When I bought it the shipping was 10 to 15 days, after 10 to 15 days the part was stil... See more

Rated 5 out of 5 stars

Never thought would find parts for 2014 Hyundai Equus but BAP to the rescue! The dealer claimed I would need to pay $7,400 (PARTS ONLY) for two front air suspension replacements; however, the final pr... See more

Company details

  1. Handyman

Information provided by various external sources

Auto Parts - Buy Auto Parts is your home for Auto Parts, Car Parts, Truck Parts, Import Parts, Performance Parts and Automotive Accessories.


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2.5

Poor

TrustScore 2.5 out of 5

1K reviews

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2.5

All reviews

(1,376)

33 reviews in the last 12 months

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Rated 1 out of 5 stars

STOLE FROM US

THEY SHIPPED ME ONE OF FOUR ITEMS AND IT WAS CONFIRMED BUT WANTED US TO STILL PAY BLAMING THE FACTORY. BE CAREFUL FOLKS.

ITEM BY FEDEX WAS 8.9 POUNDS THEY AGREED. SO IF I BOUGHT 4 ITEMS IT WOULD BE 35.6 LBS RIGHT? YEAH NOT ACCORIDING TO THEM!

TOTAL COST OF ITEMS MISSING $2000 THEY TRIED TO CHARGE ME FOR

4 October 2023
Unprompted review
Rated 1 out of 5 stars

I order a MAF for a vehicle

I order a MAF for a vehicle, it never stated that it was used. I thought I was buying new.
I stated a return or I can personally return this. Should have done more research on them BB shows a 1.43 review for them

6 October 2023
Unprompted review
Rated 1 out of 5 stars

Two weeks ago they sent me a bad…

Two weeks ago they sent me a bad compressor for my 2007 Honda so I had to spend another $50 and have them send another one which is the wrong one and this is where I sit this morning halfway put back together and the plugs don't match so I will be demanding a full refund and I would never ever buy from this company again two weeks my car has been up on the jack stands waiting for the wrong part

7 October 2023
Unprompted review
Rated 5 out of 5 stars

Quality Products and super fast…

Quality Products and super fast delivery!! I have used their products on several jobs and I am very pleased. One note to those purchasing A/C compressors, double check physically if oil is present. Do not depend on the label on compressor. Some oil is in there for shipping and storage purposes but you need to drain, measure and refill to proper capacity as recommended by Make and Model.

6 October 2023
Unprompted review
Rated 1 out of 5 stars

Guaranteed fit means nothing

Guaranteed fit means nothing! Sold me the wrong Turbocharger, after install and replacement of other parts, turns out they sent the wrong turbo. Contacted BuyAutoParts, brought it to their attention and their answer was...well you can send it back but we will just you the same model. Provided evidence that their other company even shows its the wrong turbo which didn't even give them pause. They do not stand by their guarantee and will not be doing any business with them! Be warned! Read all the reviews and you will see the same 1 star problems over and over...I am out over $3,000 from their mess-up.

4 October 2023
Unprompted review
Rated 5 out of 5 stars

Ordered 2 air shocks as got an…

Ordered 2 air shocks as got an outrageous quote from the dealer! The shocks arrived on time and were 1/10 the price so quite happy. Our customer rep was very helpful and very personable to deal with.

2 October 2023
Unprompted review
Rated 5 out of 5 stars

I needed a drive shaft for a 2012 Jeep…

I needed a drive shaft for a 2012 Jeep Grand Cherokee rear wheel drive. I searched everywhere nobody had it and could not give me a time when I could get one. Buy auto parts, built me a new drive shaft. Shipped it to me within a week's time. It was supposed to take 14 days. But they got me my new drive shaft which fit perfect in 7 days. I highly recommend buy auto parts. I will definitely purchase from them again.

11 September 2023
Unprompted review
Rated 5 out of 5 stars

Dealer charges 12x more for parts!!!

Never thought would find parts for 2014 Hyundai Equus but BAP to the rescue! The dealer claimed I would need to pay $7,400 (PARTS ONLY) for two front air suspension replacements; however, the final price here for both was 12x less at around $740 plus expedited shipping! From now on, BAP will be my first go-to and hope they continue having such phenomenal parts and honest dealings! Thank you for keeping our cars cush!!!

1 September 2023
Unprompted review
Rated 5 out of 5 stars

AC Parts for 99 Dodge Neon

Found the ac parts online at a great price. They had the parts in stock and we received them in a week. Shipping was free and there was no damage. Still need to install the parts. I would recommend this company for having great prices, with many parts in stock and shipping is free and fast.

14 August 2023
Unprompted review
Rated 5 out of 5 stars

New steering box, pefect!

Ordered a new steering box for my chevelle and it was delivered within 3 days of ordering. The steering box fit correctly and completely solved the loose steering problem. It works perfectly. Very pleased with the transaction

17 August 2023
Unprompted review

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