Butterfield & Robinson Reviews 

195
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The organization and curation of our bespoke hiking trip to the Dolomites was second only to our guides. Each area of the trip was perfectly planed and executed.

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Rated 5 out of 5 stars

Great trip biking through Puglia region of Italy. Comfortable biking on less traveled roads with flat and easy rolling terrain. Excellent culinary experiences in a wide range of farm to table, priva... See more

Rated 5 out of 5 stars

Our recent walking/cycling trip to Cornwall with B&R was a wonderful experience. We were lucky enough to have good weather so that we could do all our planned activities. The walks along both the nort... See more

Company replied

Rated 5 out of 5 stars

B&R provides an amazing, immersive experience to see the world in an intimate way. We have had four biking trip with B&R, each different and stand alone memories, but the base experience also remains... See more

Company replied

Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Travel Agency

About Butterfield & Robinson

Written by the company

Pioneers in active travel, Butterfield & Robinson has been delivering exceptional adventures for 60 years.

Driven by a passion for exploration, innovation and connection, B&R provides unparalleled access to the world's most fascinating destinations. Whether by bike, on foot, or by water—we design, plan and guide incredible journeys.

Infused with luxury, our trips seamlessly blend active adventure with cultural immersion. Choose from Scheduled Group trips, Self-Guided trips or Privatize a ready-to-book itinerary—or go Bespoke, where our team will help design a unique experience that’s right for you.

Award winning active luxury Small Group and Bespoke trips

Written by the company

Insider access, flexible pacing and talented local guides. 60 years of trusted relationships paired with Experience Designers in each region allows us to take care of every detail from extraordinary stays to unforgettable food so you can fully immerse yourself in the journey. Add in a little mischief and you’ve got a recipe for a lifetime of memories.

Contact info

4.9

Excellent

TrustScore 5 out of 5

195 reviews

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4.9

All reviews

(195)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Truly Memorable Bespoke Norway with B&R

We have done several bespoke trips with B&R and, each time, any expectations we had were hugely surpassed.

Our recent trip to Norway involved complicated logistics over a three-week period, all of which went incredibly smoothly thanks to B&R's attention to detail. Even on longer travel days, they made the transportation easy and part of the enjoyment of the trip.

From the unbelievable accommodations, to the incredible food, to the truly memorable experiences they set up for us, and to the especially friendly and knowledgeable guides, B&R hit it out of the park.

We wouldn't consider using anyone other than B&R and we will definitely do it again, once we land on where to go!

If you are considering Norway, don't hesitate as it is stunningly beautiful and the people are absolutely lovely!

One strong recommendation - take the extra time to go north. Having spent a week above the Arctic Circle, we can say that it is not to be missed (and do treat yourself to a dinner at SMAK in Tromso, a truly unique tasting experience).

1 September 2025
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Reply from Butterfield & Robinson

Thank you so much for this wonderful review! We’re thrilled to hear your Norway journey exceeded expectations. It means the world that you continue to choose B&R for your bespoke adventures, and we can’t wait to plan the next one with you. Until then, we'll be dreaming of Tromsø right along with you!

Rated 5 out of 5 stars

Bespoke cycling in Portugal

We had a blast in Portugal. Our guides were knowledgeable and accommodating. Our dinners included local entertainment which was a nice touch. Only issue was traffic on the cycling routes which was unfortunate.

21 September 2025
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Reply from Butterfield & Robinson

Thank you for sharing your experience, David! We’re so glad you had a blast in Portugal and enjoyed the local touches and our guides’ expertise. We also appreciate your note about the traffic on the routes—feedback like this helps us keep improving. Hope to see you on the road again soon!

Rated 5 out of 5 stars

Our guides were great

Our guides were great! The accommodations were also very good.

19 September 2025
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Reply from Butterfield & Robinson

So glad to hear that, Margaret. We love knowing your guides and accommodations hit the mark. Hope to see you on the road again soon!

Rated 5 out of 5 stars

A walk through the beaches of D Day

We just got back from our trip with B & R starting in Honfleur, travelling through Normandy and ending in Paris. The knowledge of our guides to walk us through the history of WW2 was what really made this trip so memorable being able to step back in the past and feel what happened on D Day and the days following was chilling. An experience everyone should have. Our trip was balanced with great rides, wonderful food and a final couple of days in the beautiful city of Paris. Hotels were amazing, tours were wonderful, guides were the best! Thank you B & R another great trip in the books

3 September 2025
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Reply from Butterfield & Robinson

Thank you for the kind words, Cathy! We’re so glad Normandy and Paris were both meaningful and memorable for you. We’ll be sure to share your praise with the guides. Hope to see you on the road again soon!

Rated 5 out of 5 stars

Great guides

Great guides
Great planning
Great place

12 September 2025
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Reply from Butterfield & Robinson

Thank you so much, Otavio! It's always our goal to bring all those elements together for an unforgettable journey. Hope to see you on the road again soon!

Rated 5 out of 5 stars

Bespoke family hiking trip to the Dolomites.

Our family chose to book a bespoke hiking trip to the Dolomites this year to make it fit in with a wedding we were also attending in Italy at Lake Garda. We requested a guide we had last year on a group trip to the Dolomites. Davide was a great fit for our family and is very knowledgeable of the area. He was flexible in moving hikes around for us and really listened to our needs. He offered alternatives to our scheduled days and in a couple of cases called for transfers when we were short on time or were caught in a thunderstorm.

3 July 2025
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Reply from Butterfield & Robinson

Thanks so much for the kind words, Patty! We're so glad we could plan your Dolomites adventure around the wedding—and even happier Davide could join you again. Sounds like he was the perfect fit (once again!). Hope to see you on the road again soon.

Rated 5 out of 5 stars

Burgundy Bespoke

Our Burgundy bespoke bike trip was amazing. The guides, food, wine and curated experiences were all exceptional!

5 July 2025
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Reply from Butterfield & Robinson

Thank you so much! We're thrilled to hear you had a great time biking through Burgundy with B&R. We hope to see you on the road again soon.

Rated 5 out of 5 stars

B&R is wonderful

B&R is wonderful

4 July 2025
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Reply from Butterfield & Robinson

Glad you had an amazing time! Hope to see you on the road again soon.

Rated 5 out of 5 stars

Fabulous B&R trip to Cornwall

Our recent walking/cycling trip to Cornwall with B&R was a wonderful experience. We were lucky enough to have good weather so that we could do all our planned activities. The walks along both the northern and southern coasts had different but gorgeous scenery. Biking the Camel trail was fun and beautiful. The fresh seafood everywhere was as good as it gets! We credit our guide, Tatty, and our trip planner, Lucy, with making this an unforgettable trip. We shared many laughs and stories with Tatty and felt she really helped make this a special vacation!

27 May 2025
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Reply from Butterfield & Robinson

Thank you so much, Susan! We’re thrilled to hear you had such a wonderful time exploring Cornwall with B&R. We’ll be sure to pass along your kind words to Tatty and Lucy—they’ll be so pleased to know they helped make your trip so special. We hope to see you on the road again soon!

Rated 5 out of 5 stars

Perfect bike trip!

The guides were amazing! The group on the trip all got along so well. The biking in the Netherlands and Belgium was beautiful, we learned so much about the history of the area.

9 May 2025
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Reply from Butterfield & Robinson

Thank you so much, Alan! We're thrilled to hear you had a great time biking through the Netherlands and Belgium with B&R. We hope to see you on the road again soon.

Rated 5 out of 5 stars

Perfect biking trip in Sri Lanka

We have just returned from biking in Sri Lanka which was a special edition trip. If I could give the trip 6 stars I would, everything about it was exceptional. The level of organisation and support was fantastic, the guides were second to none and they were very good with me as I’m not much of a biker. The grade of level 2 was spot on. Sri Lanka is a beautiful country with beautiful people and biking is an incredible way of seeing it.

9 February 2025
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Reply from Butterfield & Robinson

Thank you so much for your kind words, Karen! We’re thrilled to hear that you had an incredible time in Sri Lanka. Sri Lanka is a gem, and we’re so glad you got to experience it with us. We hope to see you on the road again soon.

Rated 5 out of 5 stars

B&R planned a spectacular trip for us

B&R planned a spectacular trip for us. We fell in love with Costa Rica. They planned an exquisite itinerary, great lodgings, terrific activities. The guides were excellent and all transfers went smoothly. All contacts with B&R were friendly, positive and helpful. I highly recommend using this travel company!!!!

17 November 2024
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Reply from Butterfield & Robinson

Thank you so much for your kind words! We're so glad to hear you had a spectacular time in Costa Rica with B&R. We look forward to seeing you on the road again soon.

Rated 5 out of 5 stars

Annual Florence Sojourn

We had a bespoke experience in Florence…this is our 4 th time there. Had a beautiful apartment and our guides were just amazing.

20 October 2024
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Reply from Butterfield & Robinson

Thank you for your kind words, Dean! It’s wonderful to hear about your Bespoke experience in Florence, and we look forward to seeing you on the road again soon.

Rated 5 out of 5 stars

Organized and Fun

Organized and Fun ! Arma and Andrea were helpful, patient and great company.

15 October 2024
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Reply from Butterfield & Robinson

Thank you for your kind words, Debbie! We hope to see you on the road again soon.

Rated 5 out of 5 stars

We had an extraordinary trip.

We had an extraordinary trip.
We enjoyed everything.
Guide
Food
Activities
Agenda
⭐️⭐️⭐️⭐️⭐️

12 October 2024
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Reply from Butterfield & Robinson

We’re so glad to hear you had an extraordinary trip—thank you! We hope to see you on the road again soon.

Rated 5 out of 5 stars

Another fantastic experience with B&R

This was our third trip with B&R. Each of the trips have been memorable in unique ways. We have done Italy lakes and Amalfi coast. This trip through the Burgundy wine region was wonderful. B&R sets the standards for hotels and restaurants. They choose places that my husband and I would stay on our own. And restaurants that we would find as well. Every day is carefully curated and well planned. We loved every minute of our trip. The best part, however, are the guides. B&R values their guides and it is evident. Many have worked for the company for years. This time, we had Denis and Tom(with Fanny doing the driving). Denis and Tom are true professionals. Engaging, knowledgeable, caring, and curious. Kudos to B&R for running such a terrific travel company. We will always be trying to plan another trip with them!

15 October 2024
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Reply from Butterfield & Robinson

Fantastic to hear, thank you! We’re delighted that each of your trips with B&R has been memorable, and we’re thrilled you enjoyed your time in Burgundy—it’s a region very special to us. Our guides truly are the heart of our experiences and we’re glad they made such a positive impact. We look forward to seeing you on the road again soon.

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