I would like to thank Ross and his Team for the excellent service throughout the purchase of my BMW 540I. I was treat with care which made the purchase of my car thoroughly enjoyable . It was precisel... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Professional car sourcing. Built on a deep love of cars combined with an absolute appreciation for quality customer service.
Unit 1 Hurstfold Industrial Estate, GU273JG, Fernhurst, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After what felt like months of bad experiences dealing with people in the car industry one of my friends suggested we try Ross and team to source a new car. From start to finish the service from Burcham was exceptional. Very personal every step of the way. Ross was polite, extremely knowledgeable and patient. My new car requirements were quite specific and I’m sure my less than perfect part exchange situation would have been a sticking point for most others. Ross breezed through all these issues with ease. I’ll leave the lovely touches as a surprise to anyone who chooses to use Burcham for their next new car purchase. I honestly can’t recommend them enough and can’t remember ever having a more pleasant service experience. And my amazing new car is perfect! Thank you Ross and team!

Reply from Burcham Car Sourcing
They took the hassle away. Polite, considerate, took note of and discussed what we needed or were looking for, knowledgeable. Delivered to our door and took away the old car. Dealt with paperwork.
Happy to recommend their services.

Reply from Burcham Car Sourcing
Burcham Car Sourcing bring a thorough professional understanding of the car market to your own requirements, relieving you of the worry, stress, and doubts of car buying, as well as saving you the time and costs involved in travelling to inspect potential purchases.
You are getting a very personal service aimed at achieving the best result in a smooth reassuring and well practiced process.
This is about as easy and enjoyable as car buying can get, and is why I have used them again.

Reply from Burcham Car Sourcing
Ross and the team were brilliant from start to finish, taking out all the hassle and worry from finding a used car that you felt confident in. Nothing was too much trouble and the process and communication was 1st class. Highly recommend.

Reply from Burcham Car Sourcing
It was a great pleasure and experience sourcing a car from Ross. Proper appreciation for what matters when it comes to the cars history and ownership. Straight forward transfer process. A few follow up questions answered quickly. Clearly a case of passion and business aligned.
Excellent and Seamless
Brilliant service and thank you.
Scott came in on a Saturday especially to meet us. That meant a lot. He spent time without applying an pressure, my wife and I were given a thorough inspection of the vehicle sharing his expertise.
We were given space and time to make our decision, followed by an excellent handover and a wonderful bouquet of flowers. We have already recommended Scott and Francesca to friends.
This is our 4th car we have trusted Ross to find for us.
As usual Ross have been a delight to deal with and has taken the hassle and guess work out of purchasing a car. I would happily recommend Burcham Car Sourcing.
Probably one of the best buying experiences I have ever had. I needed to find a new car quickly, not really sure of where to start. Ross took all of the stress out of the entire process. Simply the best service that I didnt know I really needed.
Thank you guys so much for all your help!
Both Ross and Fran talked us through the process step by step enabling us to make good decisions to suit our needs and going above and beyond to make it the best possible experience especially as far as delivery was concerned. Not only did they find us the right car but also sorted out the finance and removed any stress and strain from the entire process. Thank you both. You’re definitely in good hands with Burcham Car Sourcing.
Ross leapt straight into action to find me a suitable car and he came up trumps! I've always used him to find a car and always will (although hoping I don't need another one for a while!) thank you!
This is the third car Ross has sourced for me. He’s been so helpful and informative in getting me the perfect car for me but within my budgets. Highly recommend!
Ross and Fran at Burcham are incredible. From start to finish the very best level of customer service. A fantastic car, excellent price, even a beautiful bouquet of flowers in the car for the wife, lovely touch. We have bought a few cars from here now and somehow this time was even better than last which is incredible. Keep up the good work guys and thank you once again.
We recently purchased two cars through the Burcham group. Both have exceeded expectations and the service in sourcing and delivery was first class.
Ross and the team were absolutely brilliant from our first call. they helped source a new car for us and deliver this when our old car failed just after the birth our daughter. thank you so much!
A thoughtful and knowledgeable discussion on my requirements as a customer led to us getting exactly the right vehicle and being very satisfied with the service received.
Very easy and worry free way to buy a car!
Thank you!
Well what can I say. In a world of Sharks and sheisters that 2nd hand car sales is, what a breath of fresh air!
We had VERY specific requirements for the particular vehicle we were looking for but Ross and his team kindly took on the challenge. We didn’t make it easy for them and after rejecting the first 2 cars he found I doubted I’d hear from him again. However how wrong could I be! Ross stuck diligently to the task and finally found the perfect car for us. The whole process from that point was flawless, their operation is a well oiled machine! Couldn’t recommend highly enough!
If you need a vehicle sourcing, these are your guys!
Ross at Burcham cars was great to deal with from when he first called to the day of picking the car up. I would recommend Ross to all friends and family when looking for there next car.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.