Bunches.co.uk Reviews 

18,231
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 1,907 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently point out that the website is very easy to navigate, offering a wonderful selection of beautiful flowers and gifts for any special occasion. Many consumers happily mention that their orders consistently arrive right on time, beautifully packaged, and containing fresh stems that last for many days. Some reviewers were not happy with occasional delivery delays or instances where packages were unfortunately left in inconvenient locations around the property. A few other people also felt that certain bouquets appeared smaller than pictured in the advertisement or did not stay fresh as long as expected.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with the fresh and beautiful... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that flowers consistently arrive promptly on... See more

Quality

Users describe positive interactions with quality, noting that the flowers arrive fresh, beautiful, and last... See more

Order

Consumers find order to be positive, highlighting a straightforward online website and very slick admin when... See more

Service

People report positive experiences with the service, consistently praising the reliable deliveries and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Normally I would give a 5 star rating for the flowers that I purchase from your website. However I was a little disappointed with my last order as the pot plant was so small for the price paid. Espe... See more

Rated 5 out of 5 stars

Flowers are easy to order, often with a discount code. Large variety of flowers to choose from. I only order online from Bunches. Never had a bad experience. Flowers always arrive fresh even if Royal... See more

Rated 5 out of 5 stars

Without exception the recipients of flowers sent by Bunches from us have been delighted. After that its a no brainer to use them. And letterbox arrangement works fine cos it means the PO can leave the... See more

Rated 5 out of 5 stars

Have received and sent flowers twice recently. All the flowers were lovely. The ones I received lasted two and a half weeks in this hot weather. They came beautifully packaged with lots of information... See more


Company details

  1. Flower Market

Written by the company

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £20.95. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(18,231)

1,852 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Very disappointed

Very disappointed, I have bought flowers from you for many years but this is the first time they have not been up to standard. I know the weather has been very hot but flowers were kept in the shade but are still either not opening up or are dying already.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful flowers

I regularly order from Bunches and have never been disappointed. As usual this bouquet arrived on time, well packaged and the flowers were in good condition.. I find Bunches flowers have a long life so I’m hoping this bouquet is the same.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Was delivered on time .

Was delivered on time to a friend to cheer her up. She was absolutely delighted. I try to use Bunches when I can as do my family. Flowers always beautiful and delivered on time.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

I have never ordered flowers on line…

I have never ordered flowers on line before,and i looked at lots, i wanted some that delivered in Sheffield for my sister in law who was 80, the flowers i chose looked beautiful,so i ordered them. My sister inlaw loved them, they made her happy.

2 July 2026
Unprompted review
Rated 3 out of 5 stars

Disappointed

Having used Bunches several times they have always been easy to place order and have always turned up on time although this time a little disappointed in the length of time they stayed fresh (3/4 days)

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Stunning bouquet

Ordered a bouquet for my daughter, which arrived today. The flowers were really well wrapped, and my daughter kept remarking on how fantastic they looked and how fresh they were.
I’m very happy with my purchase

11 July 2026
Unprompted review
Rated 3 out of 5 stars

Sparse Bouquet

Ordered a bouquet which arrived on time, Inside were fresh flowers very well packed,
However displaying them in a vase I found they were very sparse and nothing like the website photo.
I counted three carnations , three butterfly sticks and the rest were carnation sprays and not many of those ether,
These were for me, but i thin k its unlikely I would order them as a gift , there are not good value for money.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful flowers

Beautiful flowers. Delivered promptly. Still in perfect condition despite the recent hot weather and still blooming a week later!

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Lovely bouquet of flowers

The website was easy to navigate and the prices were reasonable. The recipient was delighted and so was I when she told me that the bouquet was all flowers. I get fed up with ones from other suppliers that are full of 'fillers' that add nothing to the beauty of the bouquet and try to detract, it seems, from the lack of actual flowers!

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Stunning

The flowers were sent in memory of a dpecial relative s birthday. Her daughter thought that the flowers were absolutely stunning.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Been using Bunches for years and they…

Been using Bunches for years and they are my go to for any occasion.
Easy ordering, always on time or early, stunning flowers that arrive mixed as buds and open flowers. Everyone has always been delighted with their box arrives and often comment how long they last - far outlasting other similar companies products. Thanks for making my friends and family happy all these years. Keep doing what you are doing.

30 June 2026
Unprompted review
Rated 2 out of 5 stars

The flowers weren't delivered on the…

The flowers weren't delivered on the requested day . I was told they they were unable to deliver but my friend and family were in all day. They were delivered the following day and the flowers were wilting and half dead . The flowers were for a great friend who had a major operation and I wanted to cheer her up.
Very dissapointed.

2 July 2026
Unprompted review
Bunches.co.uk logo

Reply from Bunches.co.uk

We're so sorry to hear about this. Sending flowers to cheer up a friend after a major operation is such a lovely thing to do, and it's really disappointing that we let you down at such an important moment. Can you please reach out to our customer support team with your order number and a copy of this review via email at flowers@bunches.co.uk so we can look into this for you? Alternatively you can contact us on 01623750 343 Kind regards, Bunches.

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