BuildZoom Reviews 

449
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I've heard stories about contractors scamming people, so I hired Buildzoom to avoid that. it didn't help. They provided a contract with an unlicensed contractor (it turned out he faked his credent... See more

Rated 5 out of 5 stars

Best experience yet in finding contractor - Sampson Built Solutions - to replace attic stairs & access and to reinforce part of attic floor. Chris & Keegan Sampson arrived as scheduled & did an in... See more

Company replied

Rated 5 out of 5 stars

I was very skeptical to use Buildzoom because I’ve used online resources like this before, but I’ve used them twice now to find contractors and everything went very well. I like how Buildzoom babysits... See more

Rated 5 out of 5 stars

Vandeck has transformed our backyard and remodeled a patio deck. Their estimates of work were accurate, communication of design was transparent, and project management skills are top notch. They're su... See more

Company replied

Company details

  1. Building Consultant
  2. Construction Company
  3. Custom Home Builder
  4. General Contractor
  5. Home Builder
  6. Remodeler

About BuildZoom

Written by the company

At BuildZoom we help people realize their dream homes and businesses with peace of mind, and we help local builders and designers grow their companies by meeting new clients.

BuildZoom takes in data from contractor licensing boards and building departments from across the nation and manage the most comprehensive database of contractors and permits in the United States. We use that data to evaluate a contractor and use our proprietary matching system to help property owners find the right fit for their project.

Are you building a new location for your restaurant? We can find you contractors who have built restaurants.

Are you remodeling your kitchen? We will find contractors with kitchen remodel permits completed so you know you're getting an experienced contractor.

Save time, money, & frustration by going to buildzoom.com to find a contractor for your next project.

Are you more interested in BuildZoom data? Visit buildzoom.com/data to learn more.

Contact info

3.6

Average

TrustScore 3.5 out of 5

449 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 2 weeks

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3.6

All reviews

(449)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The site was very easy to use.

The site was very easy to use.

12 August 2024
BuildZoom logo

Reply from BuildZoom

So glad to hear this, Ruth! We're happy to hear that you found the site easy to use. If you have any other comments or need further assistance, we're here to help!

Rated 5 out of 5 stars

Very helpful

Very helpful, attentive, expedient. Wish I would have discovered them a week sooner.

7 August 2024
BuildZoom logo

Reply from BuildZoom

Hi David!

Thank you so much for your kind words! We're glad we could help and appreciate your feedback. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help whenever you need us!

Rated 3 out of 5 stars

You ask too many questions

You ask too many questions. I understand you want to make sure it is legitimate, but you need to find a better way.

12 August 2024
BuildZoom logo

Reply from BuildZoom

Hey Linda! Thank you for sharing your thoughts. Our Project Consultants ask detailed questions to ensure we fully understand your project and can match you with the most qualified professionals. Spending this time on the phone with one of our Project Consultants often times results in much less time spent researching and interviewing contractors prior to meeting with them on site.

Our goal is to provide you with the best service possible. We appreciate your feedback and are always looking for ways to improve the process. I tried to find your information with the email you used for this review but could not find your request in our system. If you have any specific suggestions, we'd love to hear them - you can email customerrelations@buildzoom.com

Thank you!
Vicky

Rated 5 out of 5 stars

Very professional and friendly

Very professional and friendly. They did a good job.

9 August 2024
BuildZoom logo

Reply from BuildZoom

Thank you for your kind words! We're thrilled to hear that you found our team professional and friendly, and that you're happy with the job we did. If you need anything else, don't hesitate to reach out. We're here to help!

Rated 1 out of 5 stars

Urgent: Request for Account Deletion

Subject: Urgent: Request for Account Deletion

Dear Zoom Support Team,

I am writing to urgently request the deletion of an account associated with my email address. I want to clarify that I never created this account, nor do I wish to have it online or associated with me in any way.

It is extremely concerning to find an account under my name that I did not authorize or use. I insist that you take immediate action to remove this account and confirm the deletion by replying to this email.

Please be advised that if this issue is not resolved promptly, I will be forced to explore legal avenues to ensure my personal information is not improperly used or retained.

I expect a swift response to this matter.

Thank you for your prompt attention.

5 August 2024
BuildZoom logo

Reply from BuildZoom

HI EVM!

Thank you for sharing your feedback. We're sorry to hear about your experience and want to address your concerns. With your email on this review, I could not find an account for you.

If you are looking for the company Zoom, the video conferencing platform, we are not associated with them in any way and are unable to help with your account there.

Please email us at customersupport@buildzoom.com so we can gather more details about which account you are referring to, and we will assist you promptly.

Best regards,
The BuildZoom Team

Rated 5 out of 5 stars

A Great Site for Researching Contractors

I was assigned a contractor via my home warranty company. I have used BuildZoom this time and twice before to look into the work of that assigned contractor. You can see the type of projects they typically do, see that they file permits as needed, and read reviews which I find at least as valuable as yelp reviews. If you happen to be planning and paying for your own project, this is a great site for that as BuildZoom will assign you a consultant to work with to ensure your project goes smoothly with the contractors you select from their site.

2 August 2024
BuildZoom logo

Reply from BuildZoom

Thank you for your thoughtful review! We're delighted to hear that you've found BuildZoom helpful for your projects. It's great to know that our platform has been valuable in providing information on contractors and facilitating smooth project planning. If you have any further questions or need additional assistance, please don't hesitate to reach out to us!

Rated 5 out of 5 stars

Bathroom Reno experience…

I recently had my bathroom renovation. This is a coop building and therefore comes with the strict rules & regulations prior to proceeding the project, but the contractor “Richie Roma Home Improvement Corp.” was very aware of the situation & they took charge of handling the whole process with precision. They had great deal of experience working with the coop building and moreover they were extremely knowledgeable & professionals from beginning to end. I’m more than happy with the outcome of my beautiful new bathroom and so grateful to have met them. I will not hesitate to hire them again for any of my future home projects and I would highly recommend them to my family & friends.

5 August 2024
BuildZoom logo

Reply from BuildZoom

Hey Gabby! Thank you for sharing your experience! We're thrilled to hear that Richie Roma Home Improvement Corp. exceeded your expectations and managed the strict rules and regulations of your co-op building with such professionalism. It's wonderful to know that you're delighted with your new bathroom. We appreciate your recommendation and look forward to assisting you with any future home projects.

Rated 5 out of 5 stars

Excellent work

Excellent work, friendly, on time (actually they arrived 15 minutes early), thorough, excellent clean up, very good communication, polite, respectful and we will definitely hire them for our next project. I highly recommend Fuentes & Sons!!!
Joseph Ramirez
Temecula

3 August 2024
BuildZoom logo

Reply from BuildZoom

Thank you for your fantastic review, Joseph! We're delighted to hear that Fuentes & Sons provided excellent service and met your expectations in every aspect. Your recommendation means a lot to us, and we're glad to know you plan to hire them for your next project.

Rated 5 out of 5 stars

Build Zoom fills a real

Build zoom Provides a valuable and credible service for both contractors and clients seeking authentic reviews af projects undertaken and completed. The approach is authentic and comprehensive and fills a genuine need in the industry resulting in a viable communications network. Well done! Frank Carlin

1 August 2024
BuildZoom logo

Reply from BuildZoom

Thank you for your kind words, Frank! We're thrilled to hear that you find BuildZoom's services valuable and credible for both contractors and clients. We strive to provide authentic and comprehensive information to create a reliable communications network in the industry. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

This is by far the best company I have…

This is by far the best company I have worked for the communication employees work together like a team always giving you respect and helping out when employees are treated good by the employed it really makes a work force great food as well!!!!!!

19 July 2024
Unprompted review
BuildZoom logo

Reply from BuildZoom

Thank you so much for your fantastic review! We're thrilled to hear that you consider us the best company you've worked for. It’s wonderful to know that our emphasis on teamwork, communication, and mutual respect has made a positive impact on your experience. We're committed to fostering a supportive and respectful work environment, and we're glad to see it reflected in your feedback. Your kind words motivate us to continue striving for excellence. Thank you again for sharing your thoughts!

Rated 5 out of 5 stars
BuildZoom logo

Reply from BuildZoom

Thank you so much for your review. We are happy to hear you had a great experience. Looking forward to working with you again in the future!

Rated 5 out of 5 stars

Central AC failed on a 37 year old…

Central AC failed on a 37 year old unit. Called Servkore and service technician arrived in 3 1/2 hours. Identified failed capacitor. Replaced capacitor and cleaned unit. Very prompt and thorough service. Outstanding service. Did not try to rip me off for a new unit. Would definitely recommend.

16 July 2024
BuildZoom logo

Reply from BuildZoom

Thank you for the review! We are happy to hear that you thought our service was prompt and thorough. We appreciate the kind words and we enjoyed working with you!

Rated 3 out of 5 stars

Don’t know much about.

Don’t know much about.

16 July 2024
BuildZoom logo

Reply from BuildZoom

Hey there! BuildZoom is a valuable resource that connects homeowners with reputable contractors, providing detailed information on their track records. If you're interested, we’d be happy to assist you in getting started with BuildZoom or answer any questions you may have about its benefits.

Please feel free to check out our website for more details or to submit a project request! Happy to help!

Rated 5 out of 5 stars

Every step of the way BuildZoom was…

Every step of the way BuildZoom was helpful. When i requested a couple more names, they jumped on it. I highly recommend using them. I'm happy with the way they handled everything and happy with the work that was completed.

15 July 2024
BuildZoom logo

Reply from BuildZoom

Thank you so much for your wonderful review! We're delighted to hear that you found BuildZoom helpful every step of the way. It's great to know that we could promptly meet your requests and that you are satisfied with the completed work. Your recommendation means a lot to us. We truly appreciate your kind words and are thrilled to have made your experience a positive one.

Rated 5 out of 5 stars

Positive Experience

I appreciated the help in learning how to navigate the new system. BuildZoom knew when the contractors contacted me, which made the whole experience positive overall.

12 July 2024
BuildZoom logo

Reply from BuildZoom

Thank you for the great review! We're happy to hear that our team was helpful and we are excited that you're up to speed with the new system.

Rated 5 out of 5 stars

Vandeck has transformed our backyard…

Vandeck has transformed our backyard and remodeled a patio deck. Their estimates of work were accurate, communication of design was transparent, and project management skills are top notch. They're super flexible and work with you to get things just the way you like for as close to your budget as is possible. Communication in all phases of the project was excellent. They finish the work to full completion.

15 September 2023
BuildZoom logo

Reply from BuildZoom

It sounds like Vandeck did an outstanding job on your backyard and patio deck! Their accurate estimates, transparent design communication, and excellent project management skills are exactly what make for a successful renovation. It’s fantastic to hear that they were flexible and worked hard to meet your budget while keeping communication strong throughout the project. Finishing the work to full completion is a great sign of their dedication. Thanks for sharing your experience—it's always helpful for others looking for top-notch service!

Rated 5 out of 5 stars

Easy to use.

12 July 2024
BuildZoom logo

Reply from BuildZoom

We are so glad you found our BuildZoom platform easy to use! If there's anything specific you liked or if you have any suggestions for improvements, feel free to share. Your feedback helps us ensure a smooth experience for everyone.

Rated 5 out of 5 stars

Clear explanation of work

Bid was reasonable. Work to be done was clearly explained. Crew kept me informed.

10 July 2024
BuildZoom logo

Reply from BuildZoom

It’s great to hear that the bidding process was clear and reasonable, and that the work was well-explained and communicated throughout. Keeping you informed is key to a smooth and successful project. If there’s anything else you need or if you have more feedback to share, I’m here to help!

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