Good provide discounts packages and air from other vendor. One witness is forget my previous search and I need to reenter every time login.
Company replied
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Review summary
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I only want to know why Booking with Budget air is very simple and fast but takes long to issue the air tickets. May I know some reasons for the delay in issuing the Air ticket
Company replied
The process to purchase was easy. The airline's record locator was hard to reach. The seats purchased with the transaction were not assigned immediately.
Company replied
The booking was easy and easy to understand. They have many payment option including google and apple pay and also paypal pay later. Hopefully the seat that we choose and if any issues happens the... See more
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3.5
Average
30K reviews
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Good prices and you got me a westjet…
Good prices and you got me a westjet refund last month
7 August 2026
Reply from BudgetAir.com
Hi Barbara,
Thank you for your 5-star review and for sharing your experience. I am glad to hear that my colleagues were able to assist you successfully.
Your feedback is greatly appreciated, and we look forward to helping with your future travel plans.
The BudgetAir.com team
Reply from BudgetAir.com
We're delighted to hear that you enjoyed your trip and found our tickets to be a great value. Thank you for your wonderful feedback!
Reply from BudgetAir.com
Hi there,
Thank you for taking the time to leave a review and for your valuable feedback. We appreciate you sharing your thoughts on allowing 24-hour changes to bookings.
Suggestions like this help us improve our services, and your comments have been passed along to the relevant team for their consideration. We are glad you had a positive experience overall.
The BudgetAir.com team
Reply from BudgetAir.com
Dear Walter,
Thank you for taking the time to share your five-star review. It is wonderful to hear that you found the booking process easy and were happy with the service you received.
Your feedback is greatly appreciated, and we look forward to assisting with your future travel plans.
The BudgetAir.com team
Reply from BudgetAir.com
Hi Vang,
Thank you for taking the time to share your experience. It is great to hear you found the booking process on our website to be easy and straightforward.
Our goal is to make planning your travel as simple as possible. We look forward to helping you with your future travel plans.
The BudgetAir.com team
Reply from BudgetAir.com
Dear Irma,
Thank you for taking the time to share your feedback. It is great to hear that you had a smooth experience and found our website easy to use when booking your flight.
We appreciate you choosing BudgetAir.com and look forward to assisting with your future travel plans.
The BudgetAir.com team
Reply from BudgetAir.com
Hi Murad,
Thank you for taking the time to share your positive feedback. We are delighted to know you found the booking process on our website to be easy and straightforward.
Your review is much appreciated, and we look forward to assisting with your future travel plans.
The BudgetAir.com team
Reply from BudgetAir.com
Hello Severina,
Thank you for sharing your feedback.
We are reaching out to you directly via call or email to provide a more detailed story on why your experience was horrible. Please answer our call or email
Kind regards,
Klara
BudgetAir
Reply from BudgetAir.com
Hi there,
Thank you for your kind review and for the 5-star rating. We are glad to hear that you found our service to be quick and responsive.
Your feedback is valuable to our team. We look forward to helping you with your future travel plans.
The BudgetAir.com team
Cannot talk to agent after the system…
Cannot talk to agent after the system change our flight without our permission
22 June 2026
Reply from BudgetAir.com
Hello Dzoanh,
Thank you for bringing your concerns to our attention.
Upon reviewing your reservation, we can confirm that your booking was previously canceled for a full refund. Our team also verified this when you reached out to us regarding the cancellation at a later time.
We would like to look into this further for you to ensure everything has been properly resolved. We will call you within 24 hours to get things sorted.
Kind regards,
Steve
BudgetAir
yet to receive my ticket
yet to receive my ticket. My fees for cancellations and amendments seems to high
7 August 2026
Reply from BudgetAir.com
Hi Salim,
Thank you for your 4-star review and for sharing your feedback with us.
I am sorry to read that you have not yet received your ticket. Please contact our customer service team with your booking reference. They will be able to look into this for you and ensure your ticket is sent.
The BudgetAir.com team
Reply from BudgetAir.com
Hi Arif,
Thank you for taking the time to leave this fantastic 5-star review. It is great to hear that you found the best deal for your travels with us.
We appreciate your feedback and look forward to helping you book your next trip.
The BudgetAir.com team
Unbeatable Price!
I got the ticket for $125 dollars less than the airline price. The price for luggage was better as well.
Booking was very easy.
4 August 2026
Reply from BudgetAir.com
Dear Marisa,
Thank you for sharing your positive feedback. It is great to hear you found the booking process easy and were pleased with the options for your flight and luggage.
We appreciate you choosing BudgetAir.com for your travels and look forward to helping you with your future bookings.
The BudgetAir.com team
Reply from BudgetAir.com
Hi there,
Thank you for your five-star review. It is great to hear you had a smooth experience with our booking process and were happy with the value provided.
We appreciate your feedback and look forward to helping with your future travel plans.
The BudgetAir.com team
Reply from BudgetAir.com
Hi Nash,
Thank you for taking the time to share your feedback. It is great to hear you had a good experience using our website for your travel plans.
Your review is appreciated, and we hope to welcome you back again for a future booking.
The BudgetAir.com team
user friendly website for my flight
user friendly website for my flight. The only option missing was the carry-on option which wasn't available. The rest was well detailed.
6 August 2026
Reply from BudgetAir.com
Dear Bruno,
Thank you for sharing your positive experience. I'm glad to hear you found our website user-friendly and the details helpful for booking your flight.
I also appreciate your feedback regarding the carry-on option. Comments like yours are valuable as we are always working to improve our booking process for our customers. We hope you have a great trip.
The BudgetAir.com team
i am very happy and proud of you serving very Happy
i am very happy and proud of you serving
6 August 2026
Reply from BudgetAir.com
Hi Nancy,
Thank you for taking the time to share your wonderful 5-star review. It is fantastic to hear that you are happy with the service you received.
Your positive feedback is greatly appreciated by the entire team, and we look forward to helping you with your future travel plans.
The BudgetAir.com team
tickets take 4 days to be sent
tickets take 4 days to be sent is unacceptable when the airline does not take long
6 August 2026
Reply from BudgetAir.com
Hello Pamela,
While standard ticketing protocols can take up to 96 hours depending on airline processing, our records show your tickets were actually issued within 15 minutes of payment confirmation. Our team will reach out to you directly via phone to ensure you have received all your travel documents safely.
Kind regards,
Steve
BudgetAir
Reply from BudgetAir.com
Hi Ravinder,
Thank you for taking the time to share your feedback. It is great to hear you found our booking process to be easy and straightforward.
We work hard to make travel planning as smooth as possible. We hope you have a wonderful trip and look forward to assisting you again in the future.
The BudgetAir.com team
Straightforward and easy process!
6 August 2026
Reply from BudgetAir.com
Hi Scott,
Thank you for taking the time to share your positive experience. It is great to hear that you found our booking process to be straightforward and easy to use.
We aim to make booking flights as simple as possible for our customers, and your feedback is much appreciated. We hope you have a wonderful trip.
The BudgetAir.com team
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