Bruce's Doggy Day Care Reviews 

464
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 272 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally caring and attentive, making pets feel extremely welcome and secure every single day. People also appreciate the reliable transportation services, noting how excited their dogs get when the day care vehicles arrive outside. Consumers consistently highlight the regular photo updates and thoughtful attention that provide total peace of mind for owners. Some reviewers were not happy with communication gaps and sudden changes regarding site availability and schedules. A few people also felt concerned about transport safety standards and vehicle conditions experienced during transit times.

What people talk about most

Staff

Users describe positive interactions with staff, noting how friendly and caring the team is towards their... See more

Service

People report overwhelmingly positive experiences with the pet care service, noting that their dogs get... See more

Location

Consumers find location to be positive, highlighting the excellent settings that put owners at ease.... See more

Product

Customers consistently note positive experiences with product, sharing that their dogs get extremely excited... See more

User experience

Reviewers highlight positive aspects of user experience with an overall excellent service. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My greyhound has received above expectation care while at Bruce’s Wellington park. His bus driver Lauren tells us about his day, giving information about his progress, which is backed up by what we s... See more

Company replied

Rated 5 out of 5 stars

My dog Milo has been going to the the Surrey Hills day care for the last 8 months and he absolutely loves it! He is always waiting at the window looking out for his driver Rachel, even on the days he... See more

Company replied

Rated 5 out of 5 stars

Our fur baby has been going to Bruce’s doggy daycare Woking for 6 months now, she absolutely loves going, when her driver pulls up to collect her she gets so excited which makes me happy knowing sh... See more

Company replied

Rated 5 out of 5 stars

From the initial taster session, my little Parson, Tuppence, shows every sign of loving her time at Bruce's. The care given by Abi, her 'chauffeur', to Sam (with Holly) in the puppy group to her grad... See more

Company replied


Company details

  1. Dog Day Care Center

About Bruce's Doggy Day Care

Written by the company

Where Dogs Thrive Every Day

Bruce’s Doggy Day Care, the UK's leading doggy day care, offers dogs enrichment, socialisation and care.

Who We Are

For over 17 years, Bruce’s Doggy Day Care has been enriching the lives of dogs – and their families – with our unique blend of expert care, enrichment-led activities and genuine love for every dog we meet.

With 11 centres located across the UK, we’re recognised leaders in doggy day care and are trusted by thousands of owners who want their dogs to enjoy happier, healthier days while they’re busy.

The Bruce’s Experience

At Bruce’s, every day is designed to help dogs play, learn and relax in a safe, stimulating environment.

Dogs in our care enjoy:

  • Acres of secure, private fields to run, sniff and explore
  • Natural play zones and sensory gardens to stimulate body and mind
  • Heated log cabins for cosy downtime and rest
  • Fun, structured activities that build confidence and social skills
  • Carefully matched play groups for safe, happy socialisation

All of this is overseen by our fully trained, dog-loving team who get to know each dog as an individual.

Why Choose Bruce’s?

Expert-led care
Our teams are trained in dog behaviour, enrichment and welfare. We carefully supervise play and tailor the day so every dog feels secure, understood and happy.

Enrichment at the heart
We go beyond basic day care. From confidence-building activities to calm rest spaces, our days are thoughtfully planned to support dogs mentally, physically and emotionally.

Safe, happy socialisation
With plenty of space and curated play groups, dogs can build friendships, practise good social skills and enjoy positive interactions in a safe setting.

Stress-free pick-up and drop-off
Our bespoke doggy buses can collect dogs from home and return them tired and content at the end of the day, or owners can drop off directly at one of our convenient locations.

Trusted by dog lovers nationwide
Thousands of families choose Bruce’s for consistent, reliable care and that extra level of attention that gives real peace of mind.

How It Works

  1. Find your nearest Bruce’s doggy day care.
  2. Book a welcome chat or Free Taster Day for your dog to try our fields and facilities.
  3. We’ll get to know your dog and recommend the best routine for them.
  4. Your dog enjoys fun, friendship and enrichment – you enjoy the peace of mind.

Visit Our Website

Find Your Nearest Bruce’s

Our Enrolment Process

Join the Bruce’s Family

Give your dog the chance to live their best day – every day. Discover why so many dog lovers trust Bruce’s for exceptional care, real enrichment and tail-wagging happiness.


Contact info

Promotion box for Bruce's Doggy Day Care

Let your dog decide!

Find your local Bruce's and enjoy a free Taster Day

4.7

Excellent

TrustScore 4.5 out of 5

464 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(464)

238 reviews in the last 12 months

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Rated 5 out of 5 stars

Only good experiences for us.

We drop our puppy off to Bruce's she can't wait to go in. We pick her up and she comes out clean, well fed, very happy and extremely well exercised!

27 March 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for your lovely review!

It’s wonderful to hear how excited your puppy is to come in – that happy rush through the door is exactly what we love to see.

And a clean, well-fed, happy and nicely tired pup at the end of the day is the perfect sign of a fun, fulfilling day with us.

Woofs & wags,
Bruce’s 🐾

Rated 5 out of 5 stars

Great place for your pet

The staff are friendly and make you feel at ease. My dog always has a great time there. They are helpful and accommodating. Great place to care for your pet.

27 March 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for your kind review!

We’re so pleased to hear your dog has such a great time with us, and that our team helps you feel at ease – that trust is really important to us.

It’s lovely to know you’ve found us helpful and accommodating too. Thank you for your recommendation - it means a lot to us all.

Woofs & wags,
Bruce’s 🐾

Rated 5 out of 5 stars

My dog Evie is very happy to go to…

My dog Evie is very happy to go to Doggy day care on Monday, she wait by the window looking for when the bus arrive. I get photos from the day care with her playing with other dogs she seems very happy.

18 March 2026
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Reply from Bruce's Doggy Day Care

Thank you so much for your lovely review!

It’s wonderful to hear how excited Evie is on her day care days – waiting by the window for the bus is such a lovely sign of how much she enjoys it.

We’re so glad you’re enjoying the photos too. Seeing her playing and socialising with her friends is exactly what day care is all about.

Woofs & wags,
Bruce’s 🐾

Rated 5 out of 5 stars

Personal care and attention to each paw…

Personal care and attention to each paw friends. Truffle loves his day out at Bruce's Tunbridge Wells. Thank you team 🙏

27 March 2026
Unprompted review
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Reply from Bruce's Doggy Day Care

Thank you so much for your kind words — it means a lot to the whole Tunbridge Wells team 💚

We love seeing Truffle enjoy their days with us, and making sure every dog gets that individual care and attention is exactly what we’re here for. Looking forward to many more happy days ahead! 🐾

Rated 5 out of 5 stars

Can't praise Bruce's highly enough

Can't praise Bruce's highly enough. Our dog Puzzle went to 2 sessions in Maidenhead. He absolutely loved it and came home happy and tired from a full day of fun and socialising. Unfortunately he became seriously ill and had to have a major operation. They offered to help with transport to and from hospital and any other support we needed. Extremely caring and generous with their offers of help. Unfortunately, Puzzle didn't recover but we are very grateful for the kindness that was shown to us by the team.

24 October 2025
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Reply from Bruce's Doggy Day Care

Thank you so much for taking the time to share this.

We’re so incredibly sorry to hear about Puzzle — our thoughts are very much with you. It means a lot that you trusted us with him, even for a short time, and we’re so glad he enjoyed his days with us.

Your kind words about the team will mean a great deal to them. They care deeply about every dog and family they meet, and we’re grateful you felt that support during such a difficult time.

Sending you our very best 🐾

Rated 5 out of 5 stars

Been a customer for many years and…

Been a customer for many years and really value their reliability and kind staff. My dog loves going.

16 March 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for your lovely review!

It really means a lot to hear that you’ve been with us for so many years — that kind of trust is incredibly important to us. We’re so pleased your dog loves their time at Bruce’s, and our team will be delighted to hear your kind words.

Thank you for being such a valued part of the Bruce’s family 🐾

Rated 5 out of 5 stars

My 1 year old cockerpoo Teddy gets so…

My 1 year old cockerpoo Teddy gets so excited when the door bell rings and the doggy bus comes to take him to Bruce's for the day. His tail wags so hard I think he's going to take off. Bruce's send me pictures regularly so that I can see how much fun he has and when he comes home the evenings are so peaceful as he's tuckered out from all the play and running around

20 March 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for your wonderful review!

We absolutely love hearing how excited Teddy gets when the doorbell rings — that kind of tail-wagging anticipation is the best feedback we could ask for 🐾

It’s great to know you enjoy the photo updates too, and that he comes home happy and ready for a well-earned rest after a full day of play and adventure. That’s exactly what we aim for.

Teddy is a real character, and we feel very lucky to have him as part of the Bruce’s family!

Rated 5 out of 5 stars

Great experience everyone very friendly…

Great experience everyone very friendly and most important Oskar seems to enjoy his time there.

12 March 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for your lovely review!

We’re so pleased to hear you’ve had a great experience and found the team friendly — that means a lot to us. Most importantly, it’s wonderful to know that Oskar is enjoying his time with us 🐾

Thank you for trusting us with him!

Rated 5 out of 5 stars

Toby loves going to Tunbridge Wells

Toby loves going to Tunbridge Wells, he can't wait to play with his dog pals, and I am very happy knowing how well the staff take care of him

18 March 2026
Unprompted review
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Reply from Bruce's Doggy Day Care

Thank you so much for your lovely review!

We’re so happy to hear how much Toby enjoys his time at Tunbridge Wells and how excited he is to see his dog pals — that’s exactly what we love to see 🐾

It also means a lot to know you feel confident in the care our team provides. They’ll be delighted to hear your kind words.

Thank you for trusting us with Toby!

Rated 5 out of 5 stars

Perfect place for your pooch!

The team at Bruce’s Wellington Country Park are absolutely spectacular. They’re taking good care of our Dog for a number of years and I wouldn’t hesitate to recommend them. Also having everything organised in the mobile app makes it so easy to manage. Thank you so much, Bruce’s!

18 March 2026
Unprompted review
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for your wonderful review!

We’re absolutely delighted to hear how well your dog has been cared for over the years at Wellington Country Park — that kind of long-term trust means a great deal to us. Our team will be thrilled to hear your kind words.

It’s also great to know you find the app easy to use — we’re always looking for ways to make things as smooth and convenient as possible.

Thank you for your recommendation and for being such a valued part of the Bruce’s family 🐾

Rated 5 out of 5 stars

Heaven for active dogs!

Our miniature schnauzer is SO happy at Bruce’s—she practically races out the front door to her doggy schoolbus! The feedback we get and photos taken show her having the best time. We hope her confidence will continue to grow at Bruce’s. The staff have also been a dream.

10 March 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for your wonderful review!

“Heaven for active dogs” is exactly what we love to hear 🐾

We’re so happy your miniature schnauzer is enjoying her time with us — racing out the door for the doggy bus is the best kind of feedback! It’s great to know you’re enjoying the updates and photos too, and seeing her have such a lovely time.

We’re especially pleased to hear her confidence is growing — that’s something we really care about — and our team will be delighted to hear your kind words.

Thank you for trusting us with her!

Rated 5 out of 5 stars

Fantastic customer service

Carly provided exceptional customer service when family circumstances required an extra service to be booked at short notice. So accommodating and friendly! Thank you :)

17 March 2026
Unprompted review
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for your lovely review!

We’re so pleased Carly was able to support you at short notice — we know how important it is to be able to rely on us when plans change, and she’ll be absolutely delighted to hear your kind words.

Thank you for recognising the team’s care and for trusting us — it really means a lot 🐾

Rated 5 out of 5 stars

Bruces is a great adventure for your dogs

Josh at the centre is so helpful as are all the staff who work there. My dogs love going

16 March 2026
Unprompted review
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for your lovely review!

We’re so pleased to hear your dogs are enjoying their Bruce’s adventures — that’s exactly what we aim for 🐾

Josh and the team will be delighted to hear your kind words. It really means a lot to us that you’ve had such a positive experience.

Thank you for trusting us with your dogs!

Rated 5 out of 5 stars

Highly Recommended!

It is a fantastic team, everyone is always friendly and diligent. We have been with Bruce's for 8 years, and I cannot fault them in any way.

14 March 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for your wonderful review!

Eight years with Bruce’s means a great deal to us — that kind of long-term trust is something we never take for granted. We’re so pleased to hear you’ve had such a consistently positive experience with the team.

They’ll be delighted to hear your kind words. Thank you for your recommendation and for being such a valued part of the Bruce’s family 🐾

Rated 5 out of 5 stars

Fabulous team

Fabulous team! Both love and truly know abd understand the dogs. Our pup dashes out of a morning to meet greet and cuddle his driver.

12 March 2026
Unprompted review
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for your lovely review!

We’re so pleased to hear how much your pup enjoys their mornings — dashing out to meet, greet and cuddle their driver is the best kind of feedback 🐾

It means a lot to know the team’s care and understanding of the dogs shines through. They’ll be delighted to hear your kind words.

Thank you for trusting us with your pup!

Rated 5 out of 5 stars

Great staff and always reliable

Great staff and always reliable

11 March 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for your kind review!

We’re so pleased to hear you’ve found the team reliable and supportive — that means a lot to us.

Thank you for trusting us with your dog 🐾

Rated 5 out of 5 stars

Our dog Luna get so excited everytime…

Our dog Luna get so excited everytime she sees the bruces van to take her to daycare and we always get pictures every weeks showing us how she has been enjoying herself

3 March 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for your lovely review!

We’re so happy to hear how excited Luna gets when she sees the Bruce’s van — that’s the best kind of feedback 🐾

It’s great to know you enjoy the weekly photo updates too, and seeing how much fun she’s having. That’s exactly what we love to share.

Thank you for trusting us with Luna!

Rated 5 out of 5 stars

My lovely Lola (cockerpoo) Loves Bruces

My lovely Lola (cockerpoo) loves going to Bruces, and loves her pick up drivers too. She has such fun and the photos of her with her friends are really appreciated.

3 March 2026
Unprompted review
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for your lovely review!

We’re so happy to hear how much Lola enjoys her time with us — and that she loves her pick-up drivers too 🐾

It’s great to know you enjoy the photos of her with her friends. We love sharing those moments and seeing the dogs having such fun together.

Thank you for trusting us with Lola!

Rated 5 out of 5 stars

Lovely daycare we trust sending our dog

Our previous day care closed and our dog has been going to Bruce’s for over three years now
Our dog is family and we would only send him to somewhere we fully trusted
He loves going and always comes home happy.Staff are very friendly and he is very well cared for at Bruce’s
Would highly recommend

27 February 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for your wonderful review!

We’re so pleased you found us after your previous day care closed, and that your dog has been happily coming to Bruce’s for over three years — that kind of trust means a great deal to us.

We completely understand that dogs are family, and it’s lovely to hear how much he enjoys his days with us and comes home happy. Our team will be delighted to hear your kind words.

Thank you for your recommendation and for trusting us with him 🐾

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. Happy to accommodate ad hoc requests. Molly enjoys being there very much

3 March 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for your lovely review!

We’re so pleased to hear you’ve found the team friendly and accommodating — that really means a lot to us.

Most importantly, it’s wonderful to know Molly enjoys her time with us 🐾

Thank you for trusting us with her!

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