Bruce's Doggy Day Care Reviews 

Sending my extremely anxious Chihuahua Frankie to Bruce’s for his first session was a big deal as he is an extremely anxious dog who only ever attached to me and really didn’t like other people so I was very anxious !

Within just a couple of sessions it became clear that Frankie was having the time of his tiny little chihuahuas life there. He would start wagging his tail and become ridiculously excited at just the mention of Bruce’s (he still does - now I called it Bruce’s school so my toddler also gets to tell Frankie happily that he gets to go have fun at school.) He knows exactly what the word means understood it meant YAAAAAAAAY FUN! He’s been going now for over six years!
What stood out to me straight away and what surprised me the most and still amazes me is that, as well as Frankie having fun with the other dogs, he was happy to see and be held by the Bruce’s staff.

In particular, Chris and Rachel in Tiny Town have built a truly special bond with Frankie over the years. He absolutely delights in seeing them (arguably even more than seeing me sometimes he gets soooooo excited). It’s genuinely crazy to me that there are two people who can hold Frankie, cuddle him, play with him, and comfort him (and get him to paint pictures and wear hats and all the hilarious things they do at Bruce’s for enrichment!). I love seeing the photos and Rachel even has a special nickname for Frankie which shows how much she clearly loves him and her job and I know she has often made little dog friendly Halloween / valentines treats for the doggies in her care (above and beyond!)

At the open day we went to (paw-chella I believe it’s now called) I saw Frankie run over to another staff member and Jane told us how much she loved Frankie and how cute he was etc which we really don’t ever (ever) hear ! He clearly loved her and was delighted to have scratchies and cuddles. So it was amazing to see Frankie so loved and spoken so fondly of by Jane. Later on, when we went over to the paw-painting station, we were ready to warn people not to pet him again, but luckily it was Chris and Rachel running it!

As soon as Frankie saw them, he was wagging his tail, bending in half and wiggling into them (which he only does when he’s reeeaalllyyyyy excited), and once again let them both pick him up and cuddle him and make a proper fuss of him. I had never seen that in almost six years of having Frankie.

Frankie is also very scared of thunder and lightning, so it brings me real comfort to know he can cuddle with Chris or Rachel when he’s frightened, and that there’s a little indoor house at Bruce’s where he can go if he wants to feel safe (or if it’s pouring like it so often is in England ! But I love seeing Frankie come home with some mud on him as it means he’s been running around having the zoomies with all his mates in tiny town!

Our family dog Oscar also went to Bruce’s before Frankie started and they went for the same time for a bit. When Oscar unexpectedly passed away, we received comments and a card from the Bruce’s team. That really meant a lot because Oscar was so special to us. It was such a personal touch and it made a very sad time a little more bearable.

When I was heavily pregnant just over three years ago and was having car trouble, a member of the team let me wait in the office even though it was past closing time (and I’m sure they wanted to just go home!) and made sure that I had got in the car with my ride home before they left and that’s something. I also always remember and I’m so grateful for that. Every staff member that now sees my son come with me (he’s three now) will also take the time to remark on how big he’s got etc which adds to the lovely atmosphere there.

Oscar had the most wonderful time at Bruce’s. He was the complete opposite of Frankie the weirdo chihuahua Bichon Frise, super happy and friendly and he would let anyone cuddle him. So we’ve had two completely different dogs go there one who would always literally be seen as untouchable by most adults and both had the absolute best time at Bruce’s.

I cannot speak highly enough of Bruce’s - the bond they’ve created with Frankie is something no other adult has ever managed. 
Thank you so much, Chris and Rachel and to Jane and the wider team. Frankie is a weirdo dog but he LOVES Bruce’s!!!!!!! ❤️

Friendly and caring staff with lots of enrichment. My puppy loves going there!

It's clear our dog loves going there - he looks forward to the bus arriving three days a week and, having visited Bruce's, it's clear the staff are committed to looking after the dogs. He's being going there for three years now and no reason to think of going anywhere else!

Welcoming, caring and professionally run , my puppy had a great first day thank you for looking after him so well, I leave him for the day totally reassured and updated with photos … highly recommend Tunbridge Wells branch thanks to you all :-)

Staff are fab. Reggie loves going and is well cared for and happy when he gets home. Particularly Kate and Jessi and the office staff are all stars.

My two English Pointers need a lot of exercise and stimulation which is challenging during the week when we work long hours. They have been going to Bruce’s for 3 months now and they absolutely love it. They wait in the window with wagging tails for Rachel, because they can hear the bus coming into the village and they love her so much. The whole family loves getting the weekly pictures and it has become a weekly highlight, seeing the joy being there brings them.

Fantastic Doggy Day Care

Staff are wonderful, always on time to collect and drop off, Milo loves going to Bruce's and they also give me the reassurance that he is well cared for. Super communication as well. I cannot fault the service it is superb! Love the website as well, great photos of all the doggies at play.

My puppy Alfie has been going to the Surrey Hills site for 2 months now and what can I say but wow, everyone is amazing and look after him so well. Special mention to Caroline his driver who he now runs to when she picks him up and Rachel who he recently had a sleepover with, he loves them to bits!

Henry has been attending Bruce’s for over 6 years, since he was a 4-month old puppy. He loves the space to play and socialize with other dogs. Henry has made many friends - a special call-out to Jane Herbert, who is amazing with Henry!

We've been using Bruce's Doggy Day Care in Cobham for over 7 years, and Coco still absolutely loves going. The moment we arrive she's desperate to get through the gates! The team are fantastic, they know Coco by name, understand her individual personality, and even remember her likes (hosepipes) and dislikes (feet!). It's so reassuring to know she's in such caring, capable hands. We wouldn't hesitate to recommend Bruce's.

My boys have been going here for 2 years now. On a Friday morning they get very excited because they know what day it is. They happily run off when they arrive and based on the photographs I see they look like they are having a ball! I like the staff recognise the dogs owners so get the boys ready for me when I go to collect them.

Bruce's in Pembury is a fantastic place. They look after the dogs extremely well, giving them plenty of play and rest time. The staff are brilliant and do an incredible job. My dog loves going there, meeting her doggy and human friends. Highly recommend it!

Our experience with Bruce's Doggy Day Care has and continues to be excellent. Our dog Stanley has been going to Bruce's Cobham for 7 years now and he has become good pals with lots of the other dogs there and many of the staff. In particular he has a good bond with Kevin who is the excellent driver who brings him home and has a genuine passion for looking after all the dogs. It's true that you can only take as you find but we've found Bruce's has been very good for us and Stan.

Our boys love it there. They get so excited each time. They are safe and well looked after, and loved.

Fantastic doggy daycare. Friendly staff. Frank loves it! 2 years and still excited when the bus turns up to fetch him.

Fabulous place. Very caring staff. My dog absolutely loves he Bruce’s days!

My dog loves going - however I get little feedback what she is up to other than the usual ' Lexi has been papped'- she has not been all week because of the heat...an alternative could have been offered...I hope I will not get charged

I was trying to sing up my little stuffy. And was refused because of the breed he is. No one ever tried to see if he can fit the group or what personality he has. He is very friendly, good with groups, definitely can spend all day with other dogs, not aggressive. I was very disappointed that it is judge by the breed and the type of dog. As each dog reflects the owner not a breed.
People who are experienced and know about dogs should know

Caring and reliable.. flexible and accommodating.

My dog LOVES going to Cookham Bruce’s. He gets picked up by Suraya and nearly breaks the door down trying to get to her! He has a fantastic day. All the staff are so wonderful and caring. They go the extra mile! He comes home smiling and settles down for a well earned nap!