I enjoy listening to Jeff Brown he talks logically and seems sincere. i however found charges on my statement with amounts I never authorized nor have i received sufficient information to suppor... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
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They should explain that subscription services don't mean fast gains. We don't all have same experience w/investing. That being said, whenever I've called the company w/question, they spend the time... See more
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I feel when you recommend any new stock and then it drops a good amount you do not follow up on what we as investors should do. Hold, sell or buy more? Has anything changed from your side as to t... See more
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I was looking at your (rather long) video advertisement that popped up in my in box. I'm certainly no tech expert but am always looking for investment opportunities so I would need advice and guidance... See more
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Company details
Written by the company
Brownstone Research is a boutique investment research firm that consistently delivers insights and profitable investment recommendations to its subscribers. For too long, the best investment research has not been available to individual investors. It has been typically reserved for investment banks, hedge funds, private equity, and high-net-worth clients. The mission of Brownstone Research is to make that kind of proprietary research available to any investors looking to gain an edge in the markets. The goal is simple… to deliver unique and profitable investment research found nowhere else.
Contact info
55 NE 5th Ave, 33483, Delray Beach, United States
- (888) 512-0726
- memberservices@brownstoneresearch.com
- www.brownstoneresearch.com
2.3
Poor
349 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I signed up with Brownstone for an…
I signed up with Brownstone for an investment tracking service after listening to the video but after 8 days had received nothing, I called to get my money back and fought them for three days. I finally succeed with the help of my credit card company classifying the charge as FRAUD.
Are your readers aware that as of June 9th, 2026 the Mayor of Baltimore & Baltimore City Council are SUEING ALL the Agora co.s (including Brownstone) on two counts: 1. their overpricing of services & aggressive, fear laden marketing tactics all aimed at Seniors; 2. Conspiracy. The case is going to JURY Trial next.
27 May 2026
Unprompted review
Reply from Brownstone Research
Dear Martha,
Thank you for your feedback. Brownstone Research is a publishing firm focused on providing market analysis, and we take our service and subscription fulfillment seriously.
To clarify, we regret that you experienced issues receiving your service and managing your refund. We aim to process cancellations efficiently, and we would like to look into your billing history to address this situation. However, we could not locate an account with the information provided.
We have requested additional details through the Trustpilot portal so we can investigate this further.
Rest assured, Brownstone Research remains committed to supporting our subscribers. If you have any remaining questions or need further assistance, please feel free to reach out to our Member Services team at 888-493-3156 or memberservices@brownstoneresearch.com.
Best regards,
Customer Success Team
Brownstone campaigns are fraud
Except at the time (enrolling me into subscriptions) when I paid more than $2500, I never able to get hold of anyone from its office. I tried several times through phone and no response to my email. It seems all fraud and scam. I paid around $3000 towards their subscriptions. I bought 3 stocks (RDW, RMBS, KTOS) that they have recommended to buy, instead of waiting for SpaceX stocks, and they were saying that those 3 stock companies have close business tie up relation with SpaceX. Brownstone founder Jeff Brown gave very big campaign to the public to buy those stocks. And he charged $2250 a special fee to disclose those. I invested $17000/- to buy those 3 stocks. I sold them now. I lost above $3000 on those 3 stocks. All those 3 going down everyday when SpaceX stock is going up. If they really have that close business deal with SPCX, why they are losing money when spaceX is gaining? I tried to contact the office several times for a suggestion whether I keep those stocks or sell them. But noone picked up my phone. Those people are cheating the public.
16 June 2026
Unprompted review
Reply from Brownstone Research
Dear Subbarao,
Thank you for your feedback. Brownstone Research is a legitimate publishing firm focused on providing market analysis, and we take our service and subscriber communication seriously.
To clarify, Jeff Brown and his team provide actionable investment recommendations based on proprietary research, but we do not guarantee specific market outcomes, nor do we manage direct portfolios or solicit investments for SpaceX. We have located your account details and regret that you experienced difficulties reaching our office via phone or email, as we aim to respond to all subscriber inquiries efficiently.
In many cases, investment research recommendations remain relevant beyond their initial publication date, as these opportunities can take time to fully develop. Jeff continues to monitor these positions closely, and any material changes or updates will be communicated to subscribers accordingly. We advise checking our portfolio on the website at members.brownstoneresearch.com, where you can see the actual status and performance of each active recommendation. For a complete understanding of how our research, model portfolios, and publishing services operate, we also refer you to our Terms of Use available on our website at https://www.brownstoneresearch.com/terms-of-use/.
Rest assured, Brownstone Research remains committed to supporting our subscribers. If you have any remaining questions or need further assistance, please feel free to reach out to our Member Services team at 888-493-3156 or memberservices@brownstoneresearch.com.
Best regards,
Customer Success Team
Got my membership in March 2026 said i…
Got my membership in March 2026 said i had a 60 day guarantee, i did not use the service due to not being able to fund a trading account, so no need for the service, i called in well within the 30 day time frame to cancel never got my $ put back into my account, called again well within the 60 day advertised guarantee, the foreign woman who answered the line could not be understood, and she had problems all of a sudden with her microphone and i could not hear her what's so ever, i feel this was deliberately done. I still have never received my $179.00 dollars back, never trust these people.
18 June 2026
Unprompted review
Reply from Brownstone Research
Dear Marc,
Thank you for sharing your feedback. We are sorry to hear about the difficulties you encountered with your cancellation and refund request.
We have located your account and can confirm that your subscription has been cancelled. As a one-time courtesy, a full refund has been processed back to your original payment method. Please be advised that it can typically take 5 to 7 business days for the funds to reflect back on your account, depending on your banking institution.
Regarding your experience with our phone support, we appreciate you bringing this to our attention. We take pride in maintaining clear communication and high-quality phone systems, so we are actively reviewing our connection lines and support tools to ensure every call with our team is as clear and helpful as possible.
We appreciate your patience as we finalized your request. If you have any remaining questions or need a transaction confirmation number for your bank, please feel free to reach out to our Member Services team at 888-493-3156 or memberservices@brownstoneresearch.com.
Sincerely,
Customer Success Team
Where do I start..
Where do I start? First of all any subscription service that does not allow you to remove your payment method or cancel is already suspicious. They renewed my membership, even though I requested cancellation by email. Debited 2000$ from my account. They will bombard you with useless tips you can find anywhere else and force you to watch long vides, with very little insight. I want to cancel my subsctiption and remove my card and there is no way to do that unless they agree to do so. Stay away, do not waste your time. I literally had no useful tips from them, all the reports have are long winded and vague. IDid pay for a whole year but did not wish to renew, uyet they forced me to. Absolute scam, do not sunbscirbe, you will be trapped in a loop that is difficult to get out of.
18 June 2026
Unprompted review
Reply from Brownstone Research
Dear Reg,
Thank you for sharing your feedback. We are sorry to hear about your experience regarding your membership renewal and the difficulties you encountered with our cancellation process.
We have located your account and can confirm that your subscription has been cancelled. A full refund of the renewal charge was processed on June 4, 2026. Please be advised that it can typically take 5 to 7 business days for the funds to reflect back on your account, depending on your banking institution. Additionally, we have removed your credit card information from our system and removed you from our mailing list so you will no longer receive our promotional or marketing content, and no further charges can occur.
Regarding your feedback on our promotional videos and content, we understand that these long-form presentations and our research formats may not align with every investor's preferred style of receiving market analysis. Our goal is to provide deep-dive insights into tech trends, though we recognize that the delivery and depth of this information may not suit every member's specific expectations.
We appreciate your feedback, as it helps us improve our marketing approach and account management services. If you have any remaining questions or need further assistance, please feel free to reach out to our Member Services team at 888-493-3156 or memberservices@brownstoneresearch.com.
Sincerely,
Customer Success Team
Lot of hype
Lot of hype, and spectacular claims. But these come nowhere close to the hype. You will spend money for membership and newsletter, but I cannot trust what is said. The SpaceX IPO was, according to Brownstone, have close to a 1000% increase during the IPO. It didn't. The ARKVX fund, which is where Brownstone said to invest to get some SpaceX stock, did not increase very much in value. Unless ARKVX shows fair growth over the next quarter, I am pulling my money out of it.
12 June 2026
Unprompted review
Reply from Brownstone Research
Dear Guest,
Thank you for sharing your feedback. We are sorry to hear that our recent market analysis regarding SpaceX did not meet your expectations.
We have attempted to locate your account using the information provided in your review, but we were unable to do so. To help us resolve this for you, we have requested more information through the Trustpilot portal so we can locate your profile and assist you directly with your concern.
Regarding your feedback on our research, we understand that investment strategies—especially those providing indirect exposure to private companies through funds like ARKVX—may not align with every investor's specific short-term goals. Our goal is to provide analysis on various avenues for accessing high-growth tech sectors that are often difficult for individual investors to reach directly, though these specialized funds are always subject to broader market conditions.
We appreciate your feedback, as it helps us improve our services. If you have any remaining questions or need further assistance with your newsletter subscription, please feel free to reach out to our Member Services team at 888-493-3156 or memberservices@brownstoneresearch.com.
Sincerely,
Customer Success Team
Skip this and choose another option!!
Skip this and choose another option!!! The lack of transparency and hard-to-verify info ruined the experience. I’m moving to #ECHOMINE S#. Trust over trends. Straightforward transactions, efficient payments, and a dependable experience every time.
14 June 2026
Unprompted review
Reply from Brownstone Research
Dear Tiffany,
Thank you for sharing your feedback. We apologize for the frustration regarding your experience and the difficulties you faced with information verification.
We tried to locate your account using the name on this review, but we could not find a matching record in our system. Because you mentioned straightforward transactions and efficient payments, it appears you may be referring to a different company or a financial transaction platform rather than our service. We have reached out to you through the Trustpilot portal to request more information so we can look into this further.
As a reminder, Brownstone Research is a financial publisher providing independent investment research, market analysis, and model portfolios. We do not process direct money transactions, payment transfers, or financial trades, as our services are strictly limited to publishing long-term ideas and insights.
If you are a member of our research service and need assistance, please contact our Member Services team directly at (888) 493-3156 or via email at memberservices@brownstoneresearch.com so we can assist you.
Sincerely,
Customer Success Team
Misleading marketing.
Misleading marketing.
They promoted their newsletter as it would have insight on particular stocks that might be of interest to a beginner investor, such as myself. However, the newsletter is only a primer to get you to spend more money to get the information you are seeking from the first investment you made. It’s just the same old bait and switch tactic. This tactic is used by those only wishing to milk the most out of a potential customer or client! I see why the founder has done so well good luck with the $400 you made from me because you’ll never get the opportunity to make any more. from me. !
11 June 2026
Unprompted review
Reply from Brownstone Research
Dear Nelson,
Thank you for sharing your feedback on Trustpilot. We take your comments seriously and apologize for your frustration with our marketing and newsletter structure.
We have tried to locate your account using the details provided in your review, but we were unable to find a match in our system. To help us find your subscription, we have sent a request for more information through the Trustpilot portal.
Regarding your concern about our newsletter structure, we want to clarify that our entry-level services are designed to stand alone, providing independent market analysis and specific stock recommendations directly inside our website members.brownstoneresearch.com, completely separate from our promotional presentations. We will be happy to assist you with removing you from our promotional emails so you could only receive your paid content.
While we do offer higher-tier premium services that focus on specialized investing strategies, these are entirely optional and completely separate from your baseline subscription.
Once we have your account information, we can look into your experience or discuss your account options. You can also contact our Member Services team directly at 888-493-3156 (Monday–Friday, 9:00 a.m. to 5:00 p.m. ET) or via email at memberservices@brownstoneresearch.com to help us resolve this for you.
Sincerely,
Customer Success Team
IPO SPACE X BACKDOOR INVESTING
Exited for the news, I joined. Received the report and got into action. Since then I have found nothing but roadblocks and reasons why the recommended cannot be done; one company SoFi, told me that I was being misled. When you call them back to discuss what was just exposed, the waiting times are outrageous, when they answer, you are offered all kinds of excuses; mainly, that the companies suggested are not affiliated to them, that I’m not being given the right information and that I am the only customer, in their thousands currently in this program, that seems to be having these issues. Now that I see some of the reviews posted, I regret joining this group. Should have known better! These people should be held accountable for taking people’s money with false pretenses. They do research and push companies that are not affiliated, these companies they recommend are telling me that I am being misled. Who can you believe when you get tossed around, wasting hours of your time on hold for each company involved? I gave them 1 star because there is nothing lower! When you ask to speak to a higher up or manager to get clear information, you are just offered your money back?
9 June 2026
Unprompted review
Reply from Brownstone Research
Dear Alfredo,
Thank you for your feedback. We apologize for the initial confusion and the hold times you experienced regarding our SpaceX report.
Brownstone Research is an independent publishing firm, not a brokerage. We are not affiliated with the companies we cover, including SpaceX or SoFi. Our reports focus on secondary market strategies to help investors gain pre-IPO exposure. Standard brokerage customer service desks are often unfamiliar with these specific mechanisms, which can cause conflicting information.
We were able to locate your account and confirm that your subscription has already been cancelled and refunded in full within your 30-day money-back guarantee. We provide this guarantee because we want our members to have a risk-free opportunity to review our research, ensuring you never have to pay for a service that does not align with your investing needs.
If you have any remaining questions or need a manager to clarify the report details further, please feel free to reach out to our Member Services team directly at 888-493-3156 or via email at memberservices@brownstoneresearch.com (Monday–Friday, 9 a.m. to 5 p.m. ET).
Sincerely,
Customer Success Team
I paid 192.00 for a pre-IPO for SpaceX…
I paid 192.00 for a pre-IPO for SpaceX for this secret stocks ticker symbol, but was not given that to me. Instead they tried to upsell me on a 2500.00 plan which would then give me access to this stock.
5 June 2026
Unprompted review
Reply from Brownstone Research
Dear Bruce,
Thank you for your feedback. We apologize for the frustration and confusion regarding your recent purchase with us.
We attempted to locate your account using the information provided in your review but were unable to find a match. We have requested additional details from you through the Trustpilot portal so we can provide the information you signed up for.
To clarify your concern about the SpaceX pre-IPO presentation, private companies do not have public ticker symbols. Our research focuses on alternative methods to gain market exposure to these deals, and you will gain access to our portfolio which will include the recommendation regarding the SpaceX pre-IPO as soon as you sign up. This information is available on members.brownstoneresearch.com. We never want you to feel pressured by upsells, and we are happy to remove you from our promotional marketing lists so you only receive the specific content you paid for.
Once we can verify your account details, we will gladly help you navigate your reports or discuss your membership options. Please feel free to reach out to our Member Services team directly at 888-493-3156 (Monday–Friday, 9:00 a.m. to 5:00 p.m. ET) or by email at memberservices@brownstoneresearch.com.
Sincerely,
Customer Success Team
Empty Promises
For your real money, you will receive one presentation after another. Each presentation is awesome, but you will never receive the ticker symbols that you want. Instead, you will be told about another company or another presentation that you need to invest in. The supposed experts in these videos are conmen. Brownstone Research is worthless.
5 June 2026
Unprompted review
Reply from Brownstone Research
Dear Hidden Time,
Thank you for sharing your feedback on Trustpilot. We take your comments seriously and apologize for your frustration with our service.
We have tried to locate your account using the details provided in your review, but we were unable to find a match in our system. To help us find your subscription, we have sent a request for more information through the Trustpilot portal.
Regarding your concern about ticker symbols, we want to clarify that our services do provide specific recommendations and model portfolios. These are hosted entirely inside our website members.brownstoneresearch.com, completely separate from our promotional presentations. We will be happy to assist you with removing you from our promotional emails so you could only receive your paid content.
Once we have your account information, we can ensure you have direct access to these resources or look into your account options. You can also contact our Member Services team directly at 888-493-3156 (Monday–Friday, 9:00 a.m. to 5:00 p.m. ET) or via email at memberservices@brownstoneresearch.com to help us resolve this for you.
Sincerely,
Customer Success Team
Im now making gains with Jeff and Brownstone.
Ive been with Brownstone for a while with an Unlimited membership. I always respected his technical analysis but some offerings lost me money .. Blank Cheque Speculator picks lost overall, Early Stage Trader biotech picks around 2019 were a disaster for me. Jeff never explained what went wrong. AI has now been taken up by biotech so perhaps those earlier companies lagged behind.
Also he brought in jason bodner a few years ago and all his picks were bad. Im also steering clear of crypto alt coins.
Fast forward to 2024 and now i primarily use jeffs Exponential Tech Investor and Near Future Report and overall im making gains so thankyou Jeff. Timely even bulletin updates would be great as some stocks are reaching scary highs!
So no Jeff is not a scammer, he gives interesting technical recommendations but he is not a financial advisor. Firstly dont play with your main capital and savings. Buy your house, focus on your career and family, invest the bulk in ETFs, index funds, gold, dividend stocks and be content with 10-15% pa returns then invest 10 to 20% or additional profits in more adventurous stocks.
Ive moved from 90% to 50% of my pension portfolio based on jeffs picks, half on diverse ETFs, blue chips and gold.
30 May 2026
Unprompted review
Reply from Brownstone Research
Dear Anthony,
Thank you for being a long-term Unlimited member and for sharing your honest journey with Brownstone Research. We truly appreciate your 4-star review and your support.
We acknowledge your feedback regarding past services like Blank Check Speculator and Early Stage Trader. Market shifts can be challenging, and we understand the frustration when certain recommendations do not perform as expected.
We are thrilled to hear that you are seeing strong gains in 2024 with Exponential Tech Investor and The Near Future Report. Jeff works hard to deliver actionable technical analysis, and your success is a testament to your patience.
Your approach to asset allocation is also incredibly wise. You are exactly right—Jeff is a publisher, not a personal financial advisor. Balancing adventurous tech picks with a solid foundation of ETFs, blue chips, and gold is an excellent strategy for protecting your capital.
Rest assured, Brownstone Research remains committed to supporting our subscribers. If you have any remaining questions or need further assistance, please feel free to reach out to our Member Services team at 888-493-3156 or memberservices@brownstoneresearch.com.
Best regards,
Customer Success Team
Elder abuse
STAY AWAY.
These people take advantage of the elderly. My father is 95 years old, cannot see, and has dementia.
He was recently charged $179 on 5/28/26 again for the 3rd time in 2 months. They say they cancel, but then recharge again and again. They are taking advantage of an elder man.
28 May 2026
Unprompted review
Reply from Brownstone Research
Dear P Leigh,
Thank you for bringing this matter to our attention. We want to investigate your father's account immediately.
We have attempted to locate your father's account using the information provided in your review, but we have been unable to find a matching profile in our system. To help us resolve this, we have sent a request for more information through the Trustpilot portal. Please check your Trustpilot messages so we can gather the necessary details to locate his account, verify the billing, and ensure it is fully resolved.
If you prefer to contact us directly, please email our Member Services Team at memberservices@brownstoneresearch.com or call us at (888) 493-3156 so we can assist you right away.
Sincerely,
Customer Success Team
I was scammed for $4,000, now they are harassing me
I was scammed for $4,000. They will not give a refund for a subscription that will not be of help to me. To confusing and time consuming. I have been investing for over 40 years. Subscribing to many newsletters and firms with no issues ever!!!! Until now. After reading about them, I see they do not have a good record. My
fault, but I've never had to research a firm like this. I did think twice about their price. They offered me a credit. What can I do with a credit from a firm I would never, never, never deal with again. $4,000.00 is a lot of money. I've made good money in the market, but it doesn't make me any less angry.
Now Brownstone Research has taken to harassment. They called me about my review of them. They want me to acknowledge they did their best and I agreed to a credit to use in the future. They do not listen. I had to repeat myself at least 3 times. They gave me no choice, my only option was a credit. I said I didn't want a credit. To cancel my account, erase all my information from their computers and never contact me again because I would never use their services. Never. They refuse to cancel the credit or my information. So I can only assume they will now be selling my information to anyone they can, so I will be harassed by so many more. Wonderful customer service
25 May 2026
Unprompted review
Reply from Brownstone Research
Dear Millie,
Thank you for your feedback. We understand that $4,000 is a significant amount of money, and we are sorry for the frustration you have experienced regarding your subscription. We regret that our materials did not meet your expectations or align with your 40 years of investing experience.
Our records show that a Member Services agent recently spoke with you by phone to address your concerns. During that call, you agreed to have a service credit applied to your account. This credit aligns with the terms of use agreed upon at the time of your sign-up for this subscription tier.
We acknowledge your comments about the platform being difficult to navigate. Our team remains available to help guide you through our materials or discuss how to best utilize your remaining account credit.
If you have any further questions, please contact us at memberservices@brownstoneresearch.com or call us at (888) 493-3156.
Sincerely,
Customer Success Team
They are a scam
They are a scam. they charge a lot for the subscription in the name will research for you the SPACS to invest in. the investors lose money They will distance themselves from their own research and advise. I suffered both subscription and investments money to zero they are a scam. Investors who suffered scamming Let's join hands for a class action suit against this company.
11 May 2026
Unprompted review
Reply from Brownstone Research
Dear Kristy,
Thank you for providing your feedback. We take all concerns regarding our investment research and the member experience very seriously.
We have attempted to locate an account in our system using the information provided in your review, but we were unable to find a matching record for a subscription or any prior correspondence. To help us investigate this matter thoroughly and ensure there is no misunderstanding, we have requested more information from you through the Trustpilot portal.
We would like to clarify how our services work. Brownstone Research is a financial publishing company that provide independent investment research and analysis through subscription-based newsletters. Per our Terms of Use, our publications are for informational purposes only. We do not provide personalized investment advice, nor do we act as financial advisors or brokerages.
Our research is intended to provide a framework for your own financial decisions. Because all investing carries inherent risk, we encourage all members to review our Terms of Use and consult with a professional financial advisor to ensure any investment aligns with their personal risk tolerance.
If you are a member of our service, we want to address your concerns directly. Please contact our Member Services team at 888-493-3156 (Monday–Friday, 9:00 a.m. to 5:00 p.m. ET) or email us at memberservices@brownstoneresearch.com so we can verify your account and discuss your experience.
Sincerely,
Customer Success Team
A phenominal spam generator with only…
A phenominal spam generator with only generic "advice".
8 May 2026
Unprompted review
Reply from Brownstone Research
Dear Dale,
Thank you for sharing your feedback with us. We are sorry to hear that our research and communication frequency did not meet your expectations.
We have attempted to reach you by phone to personally address your concerns and clarify the specific nature of our services, as we aim to provide valuable insights rather than generic advice. Since we were unable to connect, we have proceeded with managing your account as requested.
We can confirm that your subscription was cancelled on 5/8/2026, and a full refund has been issued under our money-back guarantee. Please allow 5-7 business days for the funds to reflect in your account, depending on your bank's processing times.
Thank you for giving our research a try, and we wish you the best in your future investments.
If you have any further questions or need assistance, please do not hesitate to contact our Member Services team directly at (888) 493-3156 or via email at memberservices@brownstoneresearch.com.
Sincerely,
Customer Success
My experience with Brownstone Research…
My experience with Brownstone Research has been honestly deplorable. So far, I have followed two trade recommendations that resulted in significant losses. Specifically, I took two Put positions that completely reversed against me, exposing a lack of timing and poor market analysis.
This service is just as mediocre as Opportunistic Trader. They promise high-level insights, but the results are amateur at best. It is a waste of time and, more importantly, a waste of capital. I would not recommend this service to anyone looking for professional or consistent trading guidance. My loss their gain.
1 March 2026
Unprompted review
Reply from Brownstone Research
Dear Israel,
Thank you for reaching out and sharing your feedback. We are sorry to hear that your experience with our research did not meet your expectations, as we understand the frustration that comes with market volatility and investment losses.
We want to clarify that Brownstone Research is a financial publishing firm. We provide independent research and model portfolios for educational purposes, but we do not provide personalized trading guidance or individual account management.
None of the information provided as part of our Services constitutes a recommendation of any particular security or a determination that any investment strategy is suitable for any specific person. Investing in securities is speculative in nature and involves a substantial risk of loss.
Regarding your account, we have attempted to locate a subscription using the information provided in your review but have been unable to find a match in our system. We have sent a request for more information through the Trustpilot portal so we can look into your history and assist you properly.
If you are a subscriber and have questions, please reach out to our Member Services team at (888) 493-3156 or via email at memberservices@brownstoneresearch.com.
Sincerely,
Customer Success Team
I am curious with these one star…
I am curious with these one star reviews how the name Elon Musk isn’t responding or at least attempting some legal approach to character defamation since it’s clear that Jeff Brown isn’t gathering investments for Space X or Elon Musk.
How do these false claims keep getting endorsed but never prosecuted?
26 April 2026
Unprompted review
Reply from Brownstone Research
Dear Daniel,
Thank you for sharing your perspective. Brownstone Research is a legitimate publishing firm dedicated to providing high-quality market analysis, and we take great pride in the value and transparency we offer our thousands of active subscribers.
To clarify, Jeff Brown and his team provide actionable investment recommendations based on proprietary research and Jeff’s decades of experience in the tech industry. We are not affiliated with Elon Musk or SpaceX, nor do we solicit direct investments for their ventures. We would love to clarify everything with you; however, we were unable to locate your account using the information provided.
We have requested more information from you through the Trustpilot portal so we can look into this further and assist you properly.
If you are a subscriber and have questions, please reach out to our Member Services team at (888) 493-3156 or via email at memberservices@brownstoneresearch.com.
Thank you for your time and for helping us clarify this matter.
Sincerely,
Customer Success Team
Reply from Brownstone Research
Dear Joe,
Thank you for providing feedback regarding your experience.
We would like to clarify that the emails you are receiving may be promotional or marketing communications related to our various research subscriptions. These mailings are entirely optional, and we are more than happy to turn them off for you upon request to ensure you only receive the content you find valuable.
We have attempted to locate an account using the information provided in your review but have been unable to do so. To help us identify your record and update your email preferences, we have reached out to you through the Trustpilot portal to request additional details.
Once we have that information, we can promptly adjust your settings. In the meantime, you may also contact our Member Services team directly at (888) 493-3156 or via email at memberservices@brownstoneresearch.com for immediate assistance.
Thank you for your patience and for allowing us to address this matter.
Sincerely,
Customer Success Team
Love brownstone research
Love brownstone research, Jeff’s insights are always welcome and appreciated for their clarity, simplicity and relevance.
10 March 2026
Reply from Brownstone Research
Dear Nic,
Thank you so much for the 5-star review! We are thrilled to hear that you’re enjoying the research.
Jeff and the entire team work hard to ensure our insights are clear and relevant to our subscribers' goals, so it’s wonderful to know that his work is hitting the mark for you. We appreciate your support and look forward to continuing to provide you with great content.
Rest assured, Brownstone Research remains committed to supporting our subscribers. If you have any remaining questions or need further assistance, please feel free to reach out to our Member Services team at 888-493-3156 or memberservices@brownstoneresearch.com.
Best regards,
Customer Success Team
I was not satisfied with the product(s)…
I was not satisfied with the product(s) and called for a refund but no one answered the phone. I was on hold for two hours, gave up because that is what they planned I believe.
4/14/2026 I received my full refund. Thank you member services at Brownstone Research.
12 April 2026
Unprompted review
Reply from Brownstone Research
Dear Drjones,
We are sorry to hear you were not satisfied with your experience. We aim to provide high-quality research, but we understand our products may not be the right fit for everyone.
We apologize for the wait time you experienced due to our current high contact volume. We have reviewed your account and can confirm that your subscription has been cancelled and a full refund was processed within the money-back guarantee period. Please note that it typically takes 5–7 business days for the funds to appear in your account, depending on your financial institution.
Rest assured, Brownstone Research remains committed to supporting our subscribers and addressing concerns professionally. If you have any remaining questions or need further assistance, please feel free to reach out to our Member Services team at 888-493-3156 or memberservices@brownstoneresearch.com.
Sincerely,
Customer Success Team
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